Ipsos iSay Reviews 56,808

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

it's amazing

it's amazing

February 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the very good review and your feedback!
We are delighted that you are satisfied with Ipsos iSay.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

It's is very trusted site .

It's is very trusted site . I use this daily life.i am very happy with this

January 30, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 3 out of 5 stars

There are very few surveys available

There are very few surveys available. However, when you did get one and started it, it was always paid — at least until recently. Now the same thing has started happening as on many other survey websites: you complete the survey, and at the very end, you are told that your profile did not match the survey requirements. This feels very suspicious and looks a lot like a scam.
This is almost the only survey panel that processes payouts extremely fast — within the same minute after the request is submitted. This shows that the company keeps up with the latest technologies and values users’ time.

January 29, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Inga Varankienė,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

they terminated my account after at…

they terminated my account after at least 20 years for changing my password, this is the second time. all I want to do is cash out and unsubscribe

January 29, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Rich,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 5 out of 5 stars

Didn't receive my rewards

January 28, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We are sorry about the inconvenience.
Please reach out to the support team using the contact-us form: https://www.ipsosisay.com/en-ae/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

You won't get paid!

You will spend hours doing surveys, try to cash out and will never receive your money. The email provided to contact Ipsos never gets a response- I have emailed multiple times and have never heard back. Save your time and effort and don't bother! Notice how many of these 5* reviews are from bot accounts....

January 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Kirsty,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 1 out of 5 stars

scammers

After building up enough points for a reward my account was suspended and I did not get anything for all the time spent completing surveys for them. Their reason? They said I am using a VPN. What a load of rubbish and utter lies. They just use you and then find an excuse not to reward you for your time and effort. They are STILL happy for me to go on completing surveys which they obviously still get paid for, but not to reward me for my time and effort in doing this. Ipsos are nothing more than scammers

January 26, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Ronnie Frame,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 5 out of 5 stars

I've been working with them for a while…

I've been working with them for a while now and I enjoy there surveys as they are informative and there rewards are amazing and authentic 😁 I've really enjoyed my experience with them

January 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for sharing your positive experience with Ipsos iSay. We are delighted to hear that you find our surveys informative and that our rewards meet your expectations. Your feedback is essential to us, and we are thrilled to know that you're enjoying your journey with us.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Points redemption Failure

Eventually managed to resolve my issue.

January 16, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Barrie,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Complete Scam

This site is a scam site and should be avoided. After building up around £18 worth of points, they stopped sending me survey alert emails. After this point, I found that I was unable to redeem my points. They, however, did not notify me that there was anything wrong with my account until I enquired directly about receiving no emails. Upon doing this, they informed my that my account had been terminated, and refused to answer why. I searched and found that this had happened to multiple other people, frequently after they had gained enough points to redeem. They would then refuse to reimburse anyone for their time. I assume this is the result of an overzealous AI, which they say is used to perform quality control, or an intentional defrauding of their panel. I cannot recommend this scam site to anyone.

January 23, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Great i like

Great i like

January 23, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 1 out of 5 stars

Will not unsubscribe you from communication lists

This company has a blatant disregard for the UK's GDPR legislation.

First of all, they will ignore your requests to be unsubscribed from their communication lists. Sure, they'll reply to your emails, but they will then do nothing about it.

If you follow the unsubscribe link yourself, then good luck, as the field containing the marketing preference boxes has been made mandatory--meaning you need to tick at least one: text, phone or emails.

They also alleged that they will send you a maximum of 3 emails per week--what a lie. Can you trust a company that has an utter disregard for your privacy, and will not enforce their own communication policies, and make it impossible for you to unsubscribe? What a shameful way to treat their account holders.

Mr Ipsos, I've asked you nicely 3 times, now I'm asking you through trustpilot: STOP SENDING ME SPAM.

January 22, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Nikki,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Survey

The best survey website.Realy easy money payd in seconds.

January 21, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the very good review and your feedback. We are happy that you are enjoying your experience with Ipsos iSay.

Kind regards,
Ipsos iSay Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look