Ipsos iSay Reviews 56,797

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Been using Ipsos for over a year and…

Been using Ipsos for over a year and recently received a message after enquiring why I wasn’t receiving surveys that my account was being cancelled. I have absolutely no idea why. I’ve always answered diligently and honestly.
My profile apparently doesn’t meet with their current requirements. I asked for further information which wasn’t provided. I don’t recommend. Also lost points because only $10 was given to me via a gift card when I requested a PayPal deposit. Equates to theft by and large.

February 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Anndrette Tunks,


We sincerely apologize for the inconvenience you've encountered with Ipsos iSay. We understand how frustrating it must be to receive such a notification without a clear explanation.

To resolve your current situation and understand better why your account was canceled, we kindly ask you to contact our support team directly through the Contact Us form on our website. Our team is committed to reviewing your case thoroughly and assisting you in any way possible.

Thank you for your patience and understanding.

Best regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

this is very good i like it

February 13, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Is very good

February 12, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the 5 stars and your feedback! We are happy that you are satisfied with Ipsos iSay.

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Disgraceful

Disgraceful waste of time. You spend ages completing what is billed as a survey only to be told, repeatedly, 'Thanks for your time,' which seems to be Ipsos code for 'You won't be allowed to take the ACTUAL survey, and therefore will not be rewarded and therefore have wasted your time.' Avoid.

Updated. I have just read other Trustpilot reviews of this firm. Curious that all the ultra short ones are hugely positive. It couldn't be that they are posted by Ipsos itself, could it? Hmm...

February 10, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

self-introduction

I'm a person who doesn't like crowds

February 11, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 1 out of 5 stars

Terminated account randomly

Terminated account randomly. Won't let me cash out rewards I've already earned. I've looked and many others seem to have the same problem. It is a scam please don't waste your time.

February 10, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Francesca Bellamy,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Sincerely,
Ipsos iSay Support Team

Rated 5 out of 5 stars

ITS THE BEST

February 7, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the 5 stars and your positive feedback!

Kind regards,
Ipsos iSay Support Team

Rated 4 out of 5 stars

Bumble

I think the hit was worth it sometimes it confuses me though

February 7, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We appreciate you taking the time to share your review about Ipsos iSay. Your participation in our surveys is greatly valued!

Kind regards,
Ipsos iSay Support Team

Rated 2 out of 5 stars

Account facing technical difficulties and no support help

Hello, I have tried to seek help from support regarding the technical issues on my account, and all I have gotten is a generic response, and my account is still facing problems. I was requesting a support team member to check on my account and tell me its status, kindly. Here is my email, kindly look at it julianaforbes480@gmail.. Thank you.

January 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 5 out of 5 stars

It was a really nice experience

It was a really nice experience

February 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 2 out of 5 stars

I got to about $16..

I got to about $16, and suddenly a survey didn’t work. I kept trying over days, but it kept saying I’ve already done it, then took me back to the start and still showed on my dashboard. For days and days, it has been there and not giving me new surveys—just that one which says I haven’t completed it, but when I try to do it, it says I have already completed it and takes me back to the start. I messaged support, and they told me that I’ve already done it 🤦‍♀️ waste of time.
Edit: Eventually sorted but no surveys for days. Idk if it’s worth it. Managed to get $10 Woolies card..

February 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Daisy, thank you for taking the time to leave a review. We apologize for the confusion. Occasionally, surveys may still appear on the dashboard due to a system delay, causing repeated notifications. We’re actively working on improvements.

Thank you for being a part of the Ipsos iSay community.

Rated 5 out of 5 stars

great experience

February 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

it's amazing

it's amazing

February 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the very good review and your feedback!
We are delighted that you are satisfied with Ipsos iSay.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

It's is very trusted site .

It's is very trusted site . I use this daily life.i am very happy with this

January 30, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

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