Ipsos iSay Reviews 56,792

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Pros and cons

Pros: racking up points quickly. Fairly straight forward. Cons: 1) I don’t get why there’s a spinner when the spinner doesn’t work. 2) I don’t get why I have to wait 96 hours to cash out on my hard earned points. And when I emailed them… nothing lol. I may come back and edit in a couple days once I can cash out.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Full amazing woowwww

May 6, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 3 out of 5 stars

Thoroughness Over Speed When Working With Ipsos iSay

This survey platform is viable and well-structured, offering immediate payouts. You will eventually need customer service to address survey submission issues, broken surveys and missing points. While customer service responds promptly, their answers are often generic. You may need to clarify your inquiry to receive a helpful response (send a follow-up email). The site also suffers from significant lag, causing surveys to slow down or freeze, leading to lost progress and missed opportunities, as progress is rarely saved and quotas fill quickly. Finally, an AI system reviews entries, and average participants may be flagged, leading to warnings or removal. WARNING: The initial promised points for each survey often change after pre-qualification, decreasing significantly, making the effort potentially not worth the time.

May 4, 2026
Unprompted review
Rated 3 out of 5 stars

The survey platform works well enough…

The survey platform works well enough for basic market research needs. Navigation feels intuitive and the dashboard provides decent analytics. However, response rates seem lower than expected compared to other platforms I've tried. Customer support took nearly three days to respond to my inquiry. Good for simple surveys but lacks some advanced features.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

They just pish for details???

They are actively advertising on Facebook that they are looking for women that listen to rock music and then when I signed up they said my profile does not match the requirements. What requirements am I not matching since I literally gave no detail other than name and email at sign up???

May 5, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

We apologize for the inconvenience caused.
Please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Not as good as it used to be.....💩

Not as good as it used to be! Too many errors and surveys which decline after a minute or so. So difficult to actually make any money these days! TBH, Ipsos has turned into 💩

May 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello Brian,

We're sorry for any inconvenience this has caused. To help resolve your issue, kindly reach out to our support team via the following link: https://www.ipsosisay.com/en-gb/contact

Best regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

very good

very good, but lacking in visuals

May 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 4 out of 5 stars

damn good bro

damn good bro

May 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Good service

Good service

May 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

nice,good

nice,good, perfect

May 4, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

To good to be true

May 3, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 5 out of 5 stars

The best collection

May 3, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look