Ipsos iSay Reviews 56,794

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great trusting and caring for others…

Great trusting and caring for others and very good

April 20, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Good and best

April 20, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Your app is very good.

Your app is very good.

April 17, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Good my app thin

Good my app thin

April 16, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 1 out of 5 stars

scammers,

scammers,, did their survey for years, built up a lot of money , to then find the thieves have prevented me doing surveys and getting my reward money .. they lie and say there is some wrong with my profile.
they steal your money . now i have to use government house to track down their office and the home address, to find out where they are and get my money ,, typical scammers think they can hide behind their pc and steal from you. I have already reported them to ofcom and have an appointment with the police. I am also getting a local journalist involved and getting a large amount of other members who have also had their money stolen with these fake slanderous lies.. to join me in a mass demonstration at their office.
these are scammers and thieves

April 16, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

Been doing surveys for while my only…

Been doing surveys for while my only gripe, they invite you to do a survey and I've noticed if you don't give the answers they are looking for they kick you off said survey making anything is slow

April 16, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Julie,

Thank you for your review and taking the time to share your experience with Ipsos iSay.
Our intention is to match surveys as best as possible based on the information provided by participants. However, eligibility requirements can occasionally mean some responses may not fit the study's criteria partway through.

We appreciate your patience and willingness to participate in our surveys and are constantly working to improve the matching process to enhance your experience. If you have further questions or need assistance, feel free to reach out to our support team.

Kind regards,
Ipsos iSay Support Team

Rated 2 out of 5 stars

Its been twenty hours i not received my…

Its been twenty hours i not received my payment

April 15, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-ae/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

It helps people to earn wethout…

It helps people to earn wethout anything to do answe're the survey

April 14, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Nice app

Nice to be appreciated

April 14, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

good overall

good overall

April 11, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! Best regards, Ipsos iSay Support Team

Rated 5 out of 5 stars

Redeemed 200 Gcash yesterday...got paid…

Redeemed 200 Gcash yesterday...got paid in less than 5 minutes. Thank you so much. After that positive experience from the platform, It gives me more joy to answer all the surveys to me

April 11, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello, Thank you for your kind words! We’re happy to know that you are pleased with our surveys and rewards.💚💙

Rated 1 out of 5 stars

No surveys just questions about yourself.

So downloaded it, since I have spare time at night shift. I answered all questions about myself and lifestyle ect for surveys.
Apparently I am not an interesting higher middle class consumer since it has been 2 days and got 1 survey That took 2 min. Oh well. I will find something else to keep me awake.

Don’t bother.

April 9, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/da-dk/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

I was introduced to Ipsos many years…

I was introduced to Ipsos many years ago as a teenager, my Mum used to do their phone surveys and they were looking for teenage participants for one. Over the years I've had a few vouchers and its been a nice occasional treat to experience, however for the past several years I've had no surveys. Today I got yet another email to say they haven't seen me in a while, and to update my profile and then there is the standard message about surveys coming soon.

I'm 3 points away from a £5 voucher, 3! Its been like that for a long time.

Not what it once was that's for sure.

Not what it once was.

April 9, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Mel,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

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