Ipsos iSay Reviews 56,794

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

IPSOS surveys are a SCAM !!!

IPSOS surveys are a SCAM !!!

They "disqualify" you after answering all of the questions on most of their surveys !!!

There are hundreds of 1 star ratings by other people on Trustpilot showing a similar experience with your IPSOS survey SCAM !

April 7, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Jeff,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 2 out of 5 stars

continually ask you for more info about…

continually ask you for more info about yourself to "complete your profile," difficult to find how many points you have, rewards are very small, and difficult to even find your account

April 7, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Dan ,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 5 out of 5 stars

Great company and it’s best!!!

Great company and it’s best!!!

April 5, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you so much for the 5-star rating and your kind words! We truly appreciate your participation in our surveys.

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

It’s a scam

It’s a scam. They didn’t pay for my effort. I spent time on their survey, gave genuine answer and got no reward. That’s hours of work and also my private information! I redeemed a gift card but cannot access it. Ipso Isay replied that they think my profile doesn’t fit.

If my profile doesn’t fit, they shouldn’t allow me to do the survey in the first place. It’s a total scam to let me do the survey and not pay the reward. They can discontinue my account but should pay for the surveys that I have already done!

April 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Charmaine,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 4 out of 5 stars

Its really good for my life

Its really good for my life, very helpful!

April 3, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 4 out of 5 stars

To understand what really the worst a good employee

I help your to grow it value your work understand how fill and support you all the time

April 3, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 1 out of 5 stars

The father of all scammers Ipsos iSay

I want to tell people about the scam that Ipsos Interactive and Rakuten Insight are doing. This is not just a mistake. It is a plan to take peoples information without paying them for it.

I just spent a time giving my thoughts on a Survey. I answered all the questions. Gave them lots of details that big companies usually pay a lot of money for.

Here is what happened:
When I finished the survey they got all the information they wanted from me like how money my family makes and what I buy.. Then after completing the survey they showed me a screen that said I got 0 points.

This is a trick. They make you think you will get something for taking the survey. Then they do not give you anything. They take all your information. Do not pay you for it. This is not right. They are taking peoples work and information without paying them.

My opinion is that Ipsos Interactive and Rakuten Insight are not a company. They take peoples information. Sell it to big companies, like Nestlé. They do not care about the people who take the surveys. They just want to make money from the information they get. Do not waste your time on this website. They do not think your time is worth anything. They make money from the information they take from you. Ipsos Interactive and Rakuten Insight are companies that take advantage of people.

April 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello, Thanks for taking time to leave a review. We're sorry for the difficulties you’ve encountered.

We are a genuine research company. We respect your personal details and we would never pass on your information to third parties - Ipsos iSay takes privacy very seriously.

For more information on our panel, please visit our Terms & Conditions page and our Privacy Policy.

We know it can be a real pain to deal with survey disqualifications. We strive to make our platform rewarding and easy to use, and we're always working to improve our communication and support. We'd appreciate it if you could please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/. Have a lovely day ahead!

Rated 5 out of 5 stars

Carring and Honestly

Happy and comfortable

April 3, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

ok good thank you

April 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you very much for your kind review and your participation in our surveys!

Kind regards,
Ipsos iSay Support Team

Rated 4 out of 5 stars

It’s not a bad app

It’s not a bad app. BUT the thing where it had to make me reset is the WORST fact…

March 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Ruhan Sheikh,

Thank you for your feedback. We are glad to hear that you find some aspects of the Ipsos iSay app good. We will forward your feedback to the relevant teams.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

its very helpful

its very helpful

April 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the very good review! We are happy that you are satisfied with Ipsos iSay!

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Cant't access or being verified

Can't access or being verified

April 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

we apologize for the inconvenience, but there is currently no panel available for Kenya.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Joined around 2 months ago and have…

Joined around 2 months ago and have already had 2 product tests, a focus group study and numerous survey opportunities. I am on several panel research sites and have been for decades, and this is the best I have used. Frequent relevant surveys are sent, screening out is swift and you are rewarded with 3 stars (3p) every survey you are screened out of. When I have needed to contact customer service the response is prompt and answers my issue.

April 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello!

Thank you very much for sharing your positive experience with Ipsos iSay. We are happy to hear that you've enjoyed various studies and surveys.
We strive to offer frequent and relevant survey opportunities and appreciate your recognition of our customer service.

Best regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

thats really good!

thats really good!

April 1, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

Although the surveys take days to get

Although the surveys take days to get, a love Ipsos Isay. The payment is good. Keep it up and please provide more surveys. Thank you.

March 31, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello!

Thank you for your positive feedback and for expressing your appreciation for Ipsos iSay. We strive to ensure that our surveys are both rewarding and engaging, and we are glad to hear that you find the payment satisfactory. We continuously work on providing more surveys and improving our services. Your input is invaluable, and we hope to offer even more opportunities for you in the future. Thank you for being a part of Ipsos iSay!

Best regards,
Ipsos iSay Support Team.

Rated 2 out of 5 stars

Darty

Darty this website is not working

March 29, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-eg/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

It’s nice and good

March 28, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you very much for the very good review and your nice words!

Kind regards,
Ipsos iSay Support Team

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