Ipsos iSay Reviews 56,797

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s nice and good

March 28, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you very much for the very good review and your nice words!

Kind regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

Emerging problems

I have been using Ipsos for a few months now. Started off well but recently I have really noticed a lot of the surveys are taking a lot information but only giving you a minimum payout of 3 points. Get really frustrated also when you accidentally click on terms and conditions in the app and there is no way to return to the active survey.

March 26, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Daniel Norman,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Bad service

Bad service

March 26, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Norman Bates,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Wow like it

Wow its very gode

March 25, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you very much for your kind feedback and your participation in our surveys!

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Seems great until the AI blocks you for no reason.......

I joined Ipsos iSay after reading about it at Money Saving Expert. It seemed like a good way to earn a few £££ in my spare time. I joined up with the app and all went well for the first 8 days during which time I earned 902 points (£9.02) for a few hours work. Then I completed a badly structured survey about flavoured coffee which required you to basically answer the same question over and over again. After that I got a data quality warning saying I was not filling out the survey properly and accusing me of fraudulent or at very least careless behaviour. I wrote to Ipsos to explain but could only get generic AI composed answers. Then I received no surveys for 5 days and also my points got frozen so I could not cash them in. I wrote to ask if I was shadow banned, and again to explain my case and ask for the account to be re-enabled. Finally I got an AI generated response giving no clear reasons, but confirming my account was being terminated. They say they will send me my £9 by Amazon voucher, I will wait and see, and I'll update this review if it arrives.

Basically this is another company using AI to save money and the AI just isn't very clever. You might make money out of this, but you will always be one badly structured survey or one rushed response away from being blocked by the AI and losing your account. So it's not a good long term way to make any cash in my opinion.

March 24, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi John H,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

This program is very good

This program is very good, it really helps many people

March 23, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 4 out of 5 stars

what made you experience this more

what made you experience this more? is this company doing well?

March 22, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 2 out of 5 stars

Far too often you get most of the way…

Far too often you get most of the way through a survey only for it to say you don’t qualify. I’ve complained about this a few times and been told I would be compensated, but the points never arrive.

March 21, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Polly,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

I have gained many valuable experiences…

I have gained many valuable experiences during my time at school. I learned not only academic subjects but also important life skills like discipline, responsibility, and teamwork.
In class, I studied various subjects such as science, mathematics, and languages. Some topics were challenging, but they helped me improve my problem-solving skills and critical thinking. I also learned how to manage my time better, especially when completing assignments and preparing for exams.
Besides studying, I also experienced working with classmates on group projects. This helped me improve my communication skills and taught me how to cooperate with others, even when we had different opinions.
Overall, my study experience has helped me grow both academically and personally. It has prepared me to face future challenges and continue learning.

March 21, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 5 out of 5 stars

Very good job

Very good job

March 21, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 1 out of 5 stars

Waste of time

Waste of time, lied about possible earnings. Avoid

March 19, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Sam,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look