Ipsos iSay Reviews 56,798

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 628 reviews, reviewers had a great experience with this company. Customers are really happy with the quick payment processing and the ease of earning points, which they can then use for various rewards. Many people appreciate the straightforward nature of the surveys and the overall positive experience with the platform, noting its reliability and longevity compared to other similar services. However, some customers also noted issues with surveys, such as being screened out after answering many questions or encountering technical problems like surveys freezing or not accepting input. There were also mentions of changes to reward options, with some users expressing disappointment over the removal of certain payment methods or gift card choices.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its intuitive navigation, decent... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised immediate payouts, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more


Company details

  1. Market Researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Waste of time

Waste of time, lied about possible earnings. Avoid

March 19, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Sam,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

i like it

i like it, this so a amazing nice i wonder

March 18, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 3 out of 5 stars

It was a good survey site until they…

It was a good survey site until they gave me a permanent suspension with my redemption pending.

February 2, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Alfred ,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 1 out of 5 stars

in good faith

in good faith, I have complete dozens of surveys and went to redeem 2500 of my accumulated 2900 points and was unable to - when I reached out I was told that I had violated their terms and conditions, when I responded they then said that my profile no longer met their clients needs and then said I had been fraudulent. I have not, and even though I asked to have it escalated and investigated they stood behind their "terms and conditions" that I signed and were not willing to even enter a conversation or redeem my 2500 points. In the past, I had redeemed previously and consistently maintained the same practices in answering. I went onto their Facebook profile and was surprised to see many people recently encountering the same concerns, including no new surveys with no explanation and removal of redemption abilities. I have reported them to the competition bureau of Canada, as well as the Canadian anti-fraud Centre.

Update: Funny how IPSOS says to reach out to their contact centre even though AS I SAID IN MY COMPLAINT - I have done so numerous times and have been told that according to their terms and conditions they can delete my account and it doesn't matter if I haven't done anything wrong or manipulated the system etc. So how would reaching out yet again be any different?! GARBAGE

March 15, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Jennifer ,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 1 out of 5 stars

I've been using the site for a few…

I've been using the site for a few months and now that I have points to redeem, I can't. The options to redeem points have disappeared. Before, I could redeem them using gift vouchers from Lojas Americanas, but that option has also disappeared. How will I receive my rewards?

March 16, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Olá,

Pedimos desculpas pelo inconveniente causado. Para resolver o seu problema, por favor, entre em contato com nossa equipe de suporte no seguinte link: https://www.ipsosisay.com/pt-br/contact

Atenciosamente,
Equipe de Suporte Ipsos iSay

Rated 1 out of 5 stars

What is the use of this app

What is the use of this app

March 15, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Adam Hadad,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-sa/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Exellent,great,amazing

March 14, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 1 out of 5 stars

Unable to sign up

Unable to sign up, the "are you" selection does not work. Seems a little pointless if you ask me.

March 12, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Kevin Steed,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Love

This website is easy to access and I don't have trouble. It also helps me with readings

March 11, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 4 out of 5 stars

It was a great experience

It was a great experience, but I still don't understand when my record will be credited to my account.

March 11, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We appreciate your positive review! Should you need assistance, please reach out to our support team through this contact form: https://www.ipsosisay.com/en-sa/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Unable to redeem

After spending weeks doing the surveys putting in the time. Collecting my points only to then not be able to redeem them in any way shape or form.
This is a complete waste of time and in my opinion it is the company way of not paying out.
I have emailed twice and had no reply. Absolutely disgusting service.

March 8, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Kath,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

I liked everything but when I tried…

I liked everything but when I tried pressing feminine it didn't work

March 7, 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team via the following link: https://www.ipsosisay.com/en-eg/contact

Sincerely,
Ipsos iSay Support Team

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