IPVanish Reviews 10,204

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 665 reviews, reviewers had a great experience with this company, often finding the service easy to install and use across various devices. Many customers appreciate the excellent service, noting its effectiveness in providing privacy and security, with some using it for many years without issues. The customer service is frequently praised for being responsive, patient, and helpful, contributing to a smooth overall experience. However, some people mentioned dissatisfaction with customer service, citing issues like slow responses, unhelpful agents, or accounts being terminated without clear reasons. There were also concerns regarding the subscription price, particularly the significant increase upon renewal, which some found unexpected and expensive. A few other people also felt that canceling subscriptions could be difficult, with some reporting problems accessing their accounts or receiving refunds.

What people talk about most

User experience

Users describe positive interactions with user experience, often highlighting the ease of setup and use... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quality and reliability... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the politeness,... See more

Subscription

Customers had ambiguous experiences with subscription, with many expressing frustration over unexpected... See more

Price

People report ambiguous experiences with price, with many expressing frustration over unexpected charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was pretty easy to install on each device for a non -savvy tech person trying to learn "What's it all about?" I presume it is protecting my information. I rated four, because research mentions the... See more

Rated 4 out of 5 stars

Updating my review: Ale resolved the issue by setting up a new account and providing clear steps to move forward and improve security. The initial support experience was accusatory and di... See more

Company replied

Rated 4 out of 5 stars

It is an excellent VPN. The only issue I have is the kill switch is a separate and and only works on occasion. Should be all in one app and always work. The renewal process is also expensive, over $10... See more

Rated 4 out of 5 stars

I am overall quite pleased with the service - It is a very nice layout and User Friendly. I was with Nord through a 3rd party (Yahoo) who decided to cancel their service. I had been with Nord for over... See more


Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.

IPVanish is your simple solution for online privacy.

Written by the company

Surf the web without a trace.
It takes more than a private internet browser to go incognito. IPVanish makes your real IP address disappear at the touch of a button, so that your online activity can’t be tracked.
Secure any internet connection.
IPVanish protects you from privacy invasions, no matter where you are. With over 1,300 servers in 75+ cities around the world, you'll always have access to a high-speed, encrypted connection.

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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4.2

All reviews

(10,204)

641 reviews in the last 12 months

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Rated 4 out of 5 stars

I've used it vanish for a few years…

I've used it vanish for a few years now, and have always has great service and product.
My only grip is renewal time, where I have to negotiate a better and cheaper deal. Why they can't offer a cheaper deal is beyond me!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have used other VPNs in the past but…

I have used other VPNs in the past but best yet is IPVANISH. I like the fact being able to change protocols and destinations. I find certain internet providers will catch on then blacklist ip addresses then I just change the protocols or go to another location which changes the ip address. Great feature.

March 20, 2026
Unprompted review

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