Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. I bought 1 internal door latch as I was short for my renovation job. It was delivered promptly but somehow it got rejected when first delivery attempt was made. I emailed c... See more
Company replied
Very pleased with the items I bought but what really stands out for me is the customer service. The courier company somehow lost my order and even though it wasn't their fault, Ironmongeryforyou.co.uk... See more
Company replied
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... See more
Company replied
Company details
Written by the company
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Contact info
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, United Kingdom
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4.8
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding customer service with a real, knowledgeable person
Highly recommend this company for outstanding customer service. So refreshing to be able to speak to a human being who is knowledgeable about their products. Not only that but they helped us deliver exactly what we needed. Thank you
October 16, 2025
Unprompted review
Reply from Ironmongery For You
Good morning Jayne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Brilliant customer service
Brilliant customer service - a couple of hinges got mixed up, they sent replacements immediately - very impressed - Would highly recommend!!
October 21, 2025
Unprompted review
Reply from Ironmongery For You
Good morning Martin,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Sophia,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Louise,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quality product delivered quickly.
September 27, 2025
Reply from Ironmongery For You
Good morning Mark,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good quality handles
Good quality handles delivered on time. Easy to order on website.
September 26, 2025
Reply from Ironmongery For You
Good morning Andy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very helpful Great customer service,I…
Very helpful Great customer service,I find that a problem with most companies but not with the.Super fast delivery 5 stars
September 24, 2025
Reply from Ironmongery For You
Good morning Julie,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Really good service from Alex
Really good service from Alex. The part I ordered was out of stock and then further delayed. Alex was very proactive at keeping me informed and the immediately organised a refund when it wasn’t going to arrive in time.
September 17, 2025
Unprompted review
Reply from Ironmongery For You
Good morning Lorna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very very happy with the Service and…
Very very happy with the Service and Quality of the Goods. 10/10 Thank you
August 27, 2025
Reply from Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
My door handles were delivered…
My door handles were delivered promptly. They were brilliant. Thank you.
August 25, 2025
Reply from Ironmongery For You
Good morning Neil,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good choice
Good choice, good prices. Well secured and fast delivery. There could be more product photos, but other than that I am satisfied.
August 27, 2025
Reply from Ironmongery For You
Good afternoon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good afternoon Lorraine,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Teresa,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I don’t normally write a review but the…
I don’t normally write a review but the service I’ve had with this company has been exceptional !!
Absolutely nothing is too much trouble !
What great helpful & informative staff you have.
Keep up the great work.
June 24, 2025
Reply from Ironmongery For You
Good morning Sandy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great service I ordered an item that…
Great service I ordered an item that was out of stock was quickly contacted and offered an alternative item which was in stock 👍🏻
June 26, 2025
Reply from Ironmongery For You
Good morning Simon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Angela,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Speedy service and quality products.
April 24, 2025
Reply from Ironmongery For You
Good afternoon Bernie,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very Happy!! Brilliant selection of products
Brilliant selection of products
Competitive prices
Quick & efficient delivery
Very happy with the service provided
April 1, 2025
Reply from Ironmongery For You
Good morning Rosalind,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Rapid delivery of exactly what I wanted
April 1, 2025
Reply from Ironmongery For You
Good morning Alan,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Peter,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.