Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. I bought 1 internal door latch as I was short for my renovation job. It was delivered promptly but somehow it got rejected when first delivery attempt was made. I emailed c... See more
Company replied
Very pleased with the items I bought but what really stands out for me is the customer service. The courier company somehow lost my order and even though it wasn't their fault, Ironmongeryforyou.co.uk... See more
Company replied
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... See more
Company replied
Company details
Written by the company
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Contact info
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, United Kingdom
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4.8
Excellent
295 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Ironmongery For You
Hi Lesley,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
It was delivered quick with no problems
December 29, 2023
Reply from Ironmongery For You
Hi Andrew,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
I am currently dealing with Alex.
I am currently dealing with Alex.
He has been absolutely excellent, Alex is responsive communicative and happy to help with all our enquiries.
He has been a pleasure to deal with.
Gary Apm
January 2, 2024
Unprompted review
Reply from Ironmongery For You
Hi Gary,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Hi Douglas,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent customer service
November 29, 2023
Reply from Ironmongery For You
Hi Andrew,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Service excellent
Service excellent. Products exactly as described and of a quality while also good value for money.
November 24, 2023
Reply from Ironmongery For You
Hi Anne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Impeccable service as always
As always the ordering process is so simple and informative and the delivery is always prompt and seemless
The products are always boxed well and in perfect condition when I come to use
November 16, 2023
Unprompted review
Reply from Ironmongery For You
Hi Troy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent window locks
Excellent product, well made and nicely finished. Delivered promptly.
November 5, 2023
Reply from Ironmongery For You
Hi Debby,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great company, great support.
During the purchase process I contacted them to get some assitance with the material I intended to use to get everything to match. Pre sales not only found all the items for me but gave me a discount for the order size (without me prompting).
After delivery I had a batch problem with some door handles I'd purchased (they all had the same fault). After contacting them I spoke to a really helpful guy called Alex who bent over backwards to resolve the problem. He got replacements to me quickly and waited until it was all resolved before collecting the faulty ones.
Anyone can supply products, this company excels with their support. Highly recommended.
November 6, 2023
Reply from Ironmongery For You
Hi Simon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Hi David,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great product and excellent quality
Great product and excellent quality. The handle arrived quickly and exactly as described. Thank you
October 27, 2023
Reply from Ironmongery For You
Hi,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quick, professional and polite
Good price. Easy website to use. Customer service very good. Will definitely use again.
November 9, 2023
Unprompted review
Reply from Ironmongery For You
Hi Aaron,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good Quality Kitchen Cabinet Knobs
Competitive pricing and good quality items. Quick delivery too. All good.
October 8, 2023
Unprompted review
Reply from Ironmongery For You
Hi Kathy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Hi George,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
As described and delivered quickly.
October 28, 2023
Reply from Ironmongery For You
Hi Brian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Added the finishing touches to our…
Added the finishing touches to our Victorian apartments original doors, matches the silver bezel of the door knobs also from The Anvil...
October 27, 2023
Unprompted review
Reply from Ironmongery For You
Hi Mark,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Fantastic service from start to finish.
October 4, 2023
Reply from Ironmongery For You
Hi Stefania,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great service
October 3, 2023
Reply from Ironmongery For You
Hi Sharon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great service.
Excellent service, great communication and delivery came very quickly.
September 24, 2023
Reply from Ironmongery For You
Hi Louise,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Clarity of website
Clarity of website, offer price, and speed of order, through to delivery. very professional.
Many thanks
September 25, 2023
Reply from Ironmongery For You
Hi Tom,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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