Amazing Customer Service!! The Navel Ring was Beautiful! My Girlfriend Loved it. Keep up the excellent work and Service I will definitely be back to shop! Thank you, Luis Acosta
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Review summary
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Reviews shaping this summary
I got the 14k white gold inside out diamond hoop huggie earrings they fit perfect. Not too big or small it’s just right for men earrings. I’m all smiles looking in the mirror when I put them on. Tina... See more
The silver diamond pavé cross that I ordered with a custom bail, was made to perfection. Better than the photo representations on their website. Beautiful. I am also impressed with how quickly I recei... See more
Men's Sterling Silver Diamond Bracelet 1.25ct
(2)
14k Gold Men's Diamond Wedding Ring 1.65ct
(1)
Large Diamond Circle Earrings Studs in Sterling Silver 0.22ct
(1)
Aqua Master Men's Diamond Watch Aqua Beetle Yellow 2ct
(1)
Luxurman Men's Black Diamond Watch 3ct
(1)
link
(1)
Large Sterling Silver Men's Diamond Cross Pendant 1.14ct
(1)
Iced Out Men's Diamond Watch Luxurman 2ct Escalade Oversized with Chronograph
(1)
14K Gold Diamond Engagement Ring 0.93ct
(1)
Large Real Hip Hop Diamond Pinky Ring For Men 10K or 14K Gold Square Shape 2.25ct
(1)
Company details
Written by the company
ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
Contact info
48 West 48th Street, Suite 302, 10036, New York, United States
- 1-212-398-3123
- www.itshot.com
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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This is my 5th purchase from It’s Hot…
This is my 5th purchase from It’s Hot and never a disappointment.
This 10kt gold Singapore chain is stunning at an amazing price. Fast free shipping.
April 12, 2026
Tina was more than helpful with my…
Tina was more than helpful with my purchase. I am very satisfied with the communication and the quality of jewelry. I will definitely purchase more in the future.
April 10, 2026
Me and my wife have purchased several…
Me and my wife have purchased several items now from it’s hot. We’re completely satisfied with the product and services. I recently spoke to mark and made another purchase. Mark was very helpful and professional. Great job!
April 18, 2026
Fast and profesional attention
April 10, 2026
It's Hot is HOT!
My experience with ItsHot Diamond Jewelry & Watches was absolutely exceptional! From start to finish, the process was seamless, professional, and truly impressive. The quality of the jewelry is outstanding—beautiful craftsmanship, brilliant shine, and exactly as described (if not better).
Customer service was top-tier—responsive, knowledgeable, and genuinely committed to making sure I was satisfied. The attention to detail, from packaging to presentation, made the entire purchase feel special and elevated.
If you’re looking for high-quality diamond jewelry and watches with excellent service to match, tsHot.com is definitely a place you can trust. I will absolutely be returning for future purchases!
April 15, 2026
I am absolutely in love with my new…
I am absolutely in love with my new diamond watch! I was missing a piece like this for quite some time and was looking and was looking for something unique yet subtle and found the most perfect option here!
April 17, 2026
Unprompted review
This company is Extremely Excellent my…
This company is Extremely Excellent my experience with this company is great with the items I'd had purchased from this company with no problems every items I've have purchased from this company is fire🔥🔥🔥🔥I've love my items and love the company more never no fake just pure real now that's what you call taking care of your customers and the prices are incredible just love it I will continue on purchasing more items from this company
April 9, 2026
It's hot is the best
Great customer service
Fast delivery
Quality products
Good prices
What more could you ask for
April 15, 2026
I am still waiting for a call back on…
I am still waiting for a call back on my order. I was promised a call on status and it never happened
April 8, 2026
Luxurman
I got my watch on time and there is nothing wrong with it the price on the 1ct tw is great couldn't be any happier with the purchase
April 8, 2026
Well I can’t judge this but with all do…
Well I can’t judge this but with all do respect I haven’t receive the package yet
April 15, 2026
Initial phone call the sales rep "Tina"…
Initial phone call the sales rep "Tina" was very helpful, very knowledgeable about product and pricing. She also help quell my concern over bad review about product authenticity. I think the best part is they will fully refund if an issue should arise. Pricing is also very fair.
April 14, 2026
My item should have shipped by now.
My item should have shipped by now. Update: I received an email saying I would receive another email with a tracking number once my item shipped but I never received it. Then I received a link to leave a review so I gave it one star. But ultimately I received my item in the appropriate amount of time and it was brand new in the right packaging. That was the only glitch was no email with a tracking number. Otherwise I am very happy with my order and may order again in the future.
April 10, 2026
Reply from ItsHot.com Diamond Jewelry & Watches
Your item was shipped, but it was not delivered yet as you placed your order with free Ground shipping which takes 7-10 days to be delivered. There is no reason for 1 star review as when you were placing the order we did indicate delivery date as 4/20. Please remove the rating and you are welcome to give us 1 star if you do not receive it by the date we indicated.
The silver diamond pavé cross that I…
The silver diamond pavé cross that I ordered with a custom bail, was made to perfection. Better than the photo representations on their website. Beautiful. I am also impressed with how quickly I received my order. Color me impressed.
April 3, 2026
The watch I received was stunning
The watch I received was stunning! It came very, quickly, and the sales people were fantastic!
Thank you so much
March 31, 2026
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