IvoryEgg.com 

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Rated 1 out of 5 stars

I was searching for a HDD drive 5400RPM on Amazon to fit in my brand new PS3 SuperSlim and found a Toshiba 500GB which I purchased, promising to deliver the item in four days. Big mistake. What I was... See more

Rated 1 out of 5 stars

"If you order after their Friday cut-off time of 3pm, this company will still take your £9.99 for Amazon's advertised "Express Delivery" of 1 - 2 days even though they know they will not see the order... See more

Rated 2 out of 5 stars

We ordered a couple of cheap handsets for Christmas presents and one of them arrived almost immediately by courier. We wrote to customer services at IvoryEgg and got a prompt response despite the Chr... See more

Rated 5 out of 5 stars

Parcel arrived on time, well packed as usual. The product is excellent quality, strong and rigid, and is supplied with four self adhesive pads which prevent potential scratches to polished surface... See more

Company details

  1. Computer Store

Information provided by various external sources

Visit IvoryEgg.com for a huge selection of Plasma and LCD TV's, Laptops, PCs, PC Components, Peripherals, Games Consoles, iPods, Digital Cameras, Camcorders, Sat Nav, MP3 players and more


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All reviews

(196)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Unacceptable delivery delays for Epson 10000XL scanner

The Epson scanner is absolutely superb, though IvoryEgg's service in delivering it was very poor. I phoned first to try and order it and ensure next day delivery as it was absolutely sooooo urgently required which I explained. I was advised to order online and delivery would be next day, which I immediately did. Next day came and went so I thought not to worry it will definately be here the next day, which also came and went. On the third day I called and it hadn't even been despatched. Excuses about the courier followed along with an e mail asking if I would be there to receive it (some sort of attempt to justify the delay perhaps) and it arrived at 5pm on the third day which cost me a very valuable two days lost time in scanning and delivering artwork. I complained about the poor service and was promised a refund of the £7 extra I'd paid for next day delivery on a ~ £2,000 scanner....!!!

November 16, 2011
Unprompted review
Rated 5 out of 5 stars

Best service possible

Great price, rapid despatch, faultless and attentive customer service after my error of duplicating an order.

Absolutely recommended without any hesitation.

5 ***** in every respect.

November 15, 2011
Unprompted review
Rated 5 out of 5 stars

Sometimes It's Just Right!

Sometimes when you look to buy on line you wan to take a chance with a website you've never used before. IvoryEgg.com is one of those sites and I have no regrets in trying them. I bought a great item, at a good price and an excellent service. I have no hesitation in recommending them.

November 14, 2011
Unprompted review
Rated 5 out of 5 stars

Good

Arrived on time in excellent condition, nothing was missing would use IvoryEgg again.

November 14, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent ,fast service ! recommend

I needed to get a cage for my dog in a hurry, as she had to have an unforseen op, and I needed a safe place for her . Went on line and found this web site, I was really impressed with their fast service. The cage arrived 2 days later, it was all set up in time for when my dog came home to recover .

November 12, 2011
Unprompted review
Rated 5 out of 5 stars

Trustworthy!

I placed an order with them, it arrived, unfortunately it was the wrong item. I contacted them to ask if i could send it back and get a refund OR a replacement. This was not a problem, they sent out the right item within days. I would deffinately deal with them again as their customer support and service is EXCELLENT!!

November 2, 2011
Unprompted review
Rated 5 out of 5 stars

No hassel and the cheapest on ebay for the item I purchased.

4 Pin to 8 Pin EPS power cable adapter for less than £5, other ebay sellers wanted £8 to over £12 for the same item. I haven't used the item yet but the quality seems spot on (it is only an adapter cable after all). For what the cable is and does £5 (actual price £4.82) is worth it, over £12 is a rip off.

Buy off this company with confidence, I had no problems.

October 28, 2011
Unprompted review
Rated 3 out of 5 stars

good service - but product broken

I ordered a Docking Station via amazon.de for my Laptop in Germany. It did not work at all. None of the hotlines (Kensington/Whistler) could solve my problem. As it seemed, that the product was damaged in some way. Maybe the shipping agent dpd? So I sent the product back about three weeks ago. The refund did not arrive yet, due to amazon and international banking conditions.

IvoryEgg as a dealer did everything they could, but i am still unsatisfied with the whole situation. Thats´s mainly because i lost a lot of time and no one really seems to take the responsiblility, manufacturer or dealer or shipping agent or amazon or bank.

So please read my Three-Star-Vote as follows:
4 Stars to Whistler, 3 Stars to dpd, 3 Stars to amazon, 2 Stars to Kensington and no Stars to international banking policies.

I don´t know whom i should make responsible,
maybe i am just a customer with bad luck.

October 25, 2011
Unprompted review
Rated 5 out of 5 stars

Class A Customer Service

I bought a new graphics card from IvoryEgg for my Dell PC, however, it turned out that the card didn't fit into my system and I had to return it. I already opened the package and even tried to fit it in but the customer service was fast and gave me a return address along with a RMA number. Couple of days later, I got my money back. Excellent service!

October 16, 2011
Unprompted review

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