IWC Probate and Will Services Reviews 

587
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

IWC dealt with two probate cases for us. At all times they were professional, helpful and proactive. Sharon Edwards was our main day-to-day contact with Carol Wyatt helping with the house sale. Noth... See more

Rated 5 out of 5 stars

Fast response to my initial message and then provided a clear pathway on how to progress issues. They were very clear about what needed to happen and how we could best achieve that plus there was no p... See more

Rated 5 out of 5 stars

Sharon was excellent all throughout when dealing with both my mum and dads probate and everything that goes with it Would truly recommend her and thank you again

Rated 5 out of 5 stars

My mother of 90 lost her partner, i acted on her behalf, with IWC, with the probate process. They were emapthetic, and answered all our queries rapidly by mail. Explaining clearly as we went along... See more

Company details

  1. Legal Services
  2. Lawyer

Information provided by various external sources

We are extremely proud to be voted number one legal probate service by the FreeIndex search engine. We are a specialist Probate, Genealogy and Willwriting Company offering nationwide coverage across the whole of England. Our full company name is IWC Estate Planning & Management Limited, we are a Limited Company regulated by the Society of Will Writers and Estate Planning Practitioners, registered with the Heir Hunters Association and registered at Companies House.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

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4.7

All reviews

(587)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Medallion Stamp Signature Guarantee.

Step by step guidance for obtaining a Medallion Stamp Signature Guarantee. A lengthy process but communication was good and Loren was very patient and understanding. Would recommend IWC if anyone needs support selling shares through this process.

July 24, 2025
Rated 5 out of 5 stars

Sharon Edwards - highly recommended

Sharon Edwards dealt with a deed of variation for me relating to my aunt's will. She was great from start to finish and never kept me waiting for a reply. She was very friendly and efficient - don't be afraid of using the IWC online services!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Loren Jarvis

I dealt with Loren Jarvis, who was amazing! The service was great and I could not have asked for a better contact/service.
Thank you - will recommend to all our family and friends going forward.

June 12, 2025
Rated 5 out of 5 stars

Super recommended!

Great and quick service they managed all my papers dealing with Computershare and my options have finally transferred from US market to Italy! They solved a problem for me.
Super recommended!

May 28, 2025
Rated 5 out of 5 stars

This is an absolutely professional…

This is an absolutely professional company.
They acted with courtesy, timely replies and very efficiently.Every question,no matter the time of day, was immediately dealt with.There was always a time difference of 6 hours, but that never made it a problem.
Sending documents back and forth also worked very well, with guidance on every step of the way.

March 5, 2025
Rated 5 out of 5 stars

Exemplary Service

Debbie W from the Overseas Department was very attentive and prompt in handling my queries. She even responded to my emails outside of normal working hours! Her professionalism is exemplary and very much appreciated … Many, many thanks Ms. Debbie!

April 30, 2025
Rated 5 out of 5 stars

Sharon Edwards Excellent service

Sharon Edwards from IWC handled the probate and other concerning issues from my late father's estate.She was excellent in this.She was proactive when any issues aroseAnd kept us informed of all process.She was knowledgeable,and genuinely cared...which in today's world is a rare commodity.Thank you Sharon and IWC for a fantastic service.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I instructed IWC to handle my late…

I instructed IWC to handle my late father’s affairs, which involved applying for probate and dealing with a property trust.

Our case handler, Sharon Edwards was exemplary throughout. Very responsive to emails and explained everything in layman’s terms. Thank you Sharon and IWC!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

EXCEPTIONALLY POOR SERVICE

I can only say what appalling service I have received from this company in selling my late husband's shares. Many months have passed and now I find papers have not been sent to the States even though I was told in February that they had gone.
So if you are selling shares, don't touch them with a barge pole.

March 5, 2025
Unprompted review
IWC Probate and Will Services logo

Reply from IWC Probate and Will Services

Thank you for your review. I do feel however this is extremely harsh and not indicative of our company as a whole. You are quite right in that your case manager let you down however, at no time did you complain to a manager, report a problem or attempt to contact anyone with any higher priority than your case manager. Instead you chose to air your grievance to a wider audience. Did you ever consider that your case member was a new member of staff and or maybe suffering with his or her own personal mental health struggles? I am not suggesting his or her problems are yours but you could have at least reported an issue before considering your issue a company wide issue.

Rated 5 out of 5 stars

Take the pain out of probate

Sharon Edwards was the person who dealt with my mother‘s estate from IWC. And Carol Wyatt helped with the sale of the property. I cannot recommend IWC highly enough. Communication with both people was five star, the worst thing about going through probate for the first time ever and having to deal with the loss of a parent was made so much easier and less painful by these two amazing professional ladies. They answered emails promptly throughout the whole process. I know sometimes my sister and I may have come across as very frustrating but was never made to feel like that. Carol went above and beyond to help us with the sale of the property. Communication is key and IWC kept us well informed throughout the whole process. I cannot recommend them highly enough.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

My experience was just great

My experience was just great. Debbie Wiseman was super helpful and got back to me super fast with answers. I had a problem were to get a medallion stamp as a foreign investor and IWC Probate and Will Services got me covered. All I had to do was deliver them all the documents they said they needed. 5/5 Would recommend!

December 20, 2024
Rated 5 out of 5 stars

Fantastic customer service

The service provided by Debbie Wiseman from IWC was excellent. It was a complicated and long drawn out process to transfer Canadian shares into my married name as I am resident in the UK. No other company that I had approached in the UK would help me. She has consistently been there to assist me every step of the way and has helped to resolve any issues that have occurred along the way.

January 14, 2025

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