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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many people found the SmartScore system to be harsh and demotivating, as it disproportionately penalizes incorrect answers by significantly reducing progress. This approach often leads to feelings of stress, anxiety, and frustration, making the learning process feel like a punishment rather than an encouraging experience. Reviewers also noted issues with vague explanations and instances where correct answers were marked wrong, hindering actual learning. However, some customers found the platform effective for tracking a child's progress and noted its potential for skill development.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, describing the app as extremely... See more

Product

Clients share strong negative opinions on the product, with many reviewers describing it as a waste of time... See more

Application

Reviewers mention negative feedback about the app, with many describing it as "torture" and one of the worst... See more

Website

Users describe negative interactions with the website, with many finding the login system "cooked" and... See more

Service

People report negative experiences with service, often finding the business model unfair and expressing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Using IXL feels like talking to a passive aggressive teacher who mocks you when you get a question wrong. Making mistakes is part of learning, but IXL makes it sound like if you get a question wrong,... See more

Rated 1 out of 5 stars

IXL is the psychological equivalent of stepping on a LEGO for three hours straight. It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope i... See more

Rated 1 out of 5 stars

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and s... See more

Rated 1 out of 5 stars

It said this about this smart score. "IXL's SmartScore is a dynamic measure of progress towards mastery, rather than a percentage grade. It tracks your skill level as you tackle progressively more dif... See more


Company details

  1. Educational Institution
  2. Education Center

Information provided by various external sources

IXL Learning is an American educational technology company based in San Mateo, California.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(308)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Living hell for everyone involved. Wish I could rate in the negatives.

Okay so ixl is the worst “learning” app ever. At my school, I’m forced to do ixl every week. My ela teacher will assign 2-3 and my math teacher will assign me up to four a week. That’s 7 max per week plus diagnostic. The ela isn’t that bad but the math kills me. If you don’t complete the ixl, you are then punished by taking away your free time. This happened to me once, and in total it took me 45 minutes just to get it to 85 so I could consider it done. But what’s so wrong about it? HATED: Every student in my grade hates ixl. It’s really stressful and makes me want to cry while slamming my iPad into the wall while screaming “DUCK YOU.” SCORE SYSTEM:Then there’s the screwed up score system. So the first question you answer, you get about 14 points, right? Yeah, however, the more you go up, the less points you get. Not the worst scoring system, right? You’re missing one small detail. Oh look, I’m at 60, now the more I go up, I’m going to only get 2-3 points. Yay, now I’m on 87. WHAT?! WHY AM I AT 77??!! All I did was answer ONE question wrong. It sucks all the points out of you like THAT. And ixl makes kids think that a number called their “smart score” is going to define their life and their smarts. And say you knew the right answer. So you put it in. For example, the question says y=?. Y and x are going the same rate, so you put y=x. That’s what you were trying to do, but you accidentally do y=z. Now you lost 10-20 points because of a misclick. Then you feel like you’re stupid because your “smart score” will never reach 100. LEARNING: Ixl does not equal learning. It’s an excuse. I could learn more from googling “how to do [insert problem here]” than from using the “examples.” So once I was doing some math, right? I didn’t understand so I look at the example. Now I understand it, right? WRONG. I never actually understood the problem (thanks so much), I just had to put in what I thought was right and waste 45 minutes of my life including valuable free time just so I could mark it done (not even at 100, only at 85) and learn NOTHING. Ixl does not teach you anything. If anything, ixl has made me significantly dumber. Ixl annoys me so much with its accuracy, too. Sometime something used in a certain way will be correct, and other times it will be incorrect. I do something the same way I got it correct last time and it’s WRONG!? And then I’ll include in this section the “need a break?” I click the “need a break” just to be cast to another “lEaRnInG eXpErIaNcE.” I’ll believe it when I see it. The lessons are also terrible and I feel like I’m learning nothing yet losing my will to live. It’s like I’m losing brain power from ixl. Like one minute my brain is ready to learn and be smart and then it’s “ixl time” and I have to sit there as my brain chips away and my skin rots. It’s all a stupid waste of time. REWARDS: So what can ixl give me? NOTHING. NOTHING AT ALL. Schools and parents will spend money on something that’s not worth it. Oh, but did I mention the stickers. “DiD yOu JuSt SpEnD 20 hOuRs oN iXl? hErE, hAvE a DiGiTaL StIcKeR tO FiX yOuR pAiN.” “Ah yes, I did waste 20 hours on ixl this week. Thank you so much for your kindness I will take the digital st-“ NO. It’s seriously not worth it. You spend your money and learn nothing, but at least you get a beautiful sticker! You want a real sticker. No. Only a digital sticker. Just don’t buy ixl. It will hurt you mentally and physically by slamming your fist into the iPad and snapping it in half. Ixl sometimes makes me want to quit school all together. OPINION: Do NOT get ixl. It is a waste of money and time. It’s rigged, it’s stupid, it’s an excuse for suffering. You learn nothing and it hurts you overall. It makes you want to scream, to cry, to not exist This program has just caused so much time WASTED and tears shed. It is NOT WORTH IT. Do not buy, do not use. The excuse to make kids go through hell. There are so many better learning apps than this one, if you can even call it a “learning app,” since you learn nothing. Best of luck to all those who use ixl. And to Paul Mishkin, please delete it, and burn.

February 3, 2025
Unprompted review
Rated 2 out of 5 stars

IXL makes me feel the quote no pain no gain is worthless

It is true that you have to work hard in life and push yourself even way harder like said in the quote "No pain,No gain" but it is really stressful. I have been using different ways to learn such ans doing presentations and memorizing them.Although Ixl does a good time telling children they need more work but it brings stress and discouragement.I used to use it for like a whole year and sometimes they tell you there is a mistake which is when there is none instead they just lower your score for no reason

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Log in (X4) nightmare - AVOID

Multiple passwords, usernames, secret words, emails - and when you fail you're told to contact customer care. Writing this on Christmas day - can't update my nephew's new tablet cus cannot reset password. This is driven by IXL greed - it's way too complicated for regular parents. I'm unsubscribing after paying them a fortune - there are other ways.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

fix this

Takes me back ten after getting one wrong. They keep the question difficulty up at challenge zone level although I alr dropped down to 50 fix this thing up

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible 😞

Terrible. It makes me sad and a bit sick to know that people LIKE ixl. I used it a few years ago and I thought I would never have to see it again but, this year I have to use it again. People need to know that ixl is not good.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

IXL is Hell

IXL is Hell, up 2, down 14, up 2, down 14, just put it in already! this app is horrible and has absolutely no reward for getting a question right. I get trying to challenge a kid but by subtracting 12 points for one question is ridiculous. This is basically a cult of math or whatever problems you work on, I would rather take it from the back than do IXL.

October 27, 2024
Unprompted review
Rated 1 out of 5 stars

hello

hello, please don't buy this for your schools IXL is the most misrable, inhumanizing, way to learn, do not buy.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY NOT WORTH IT!

I recently bought a IXL package for Math, it is absolutely horrible. I cannot describe how bad it is. The home screen is very complicated and messy (it takes 10 minutes to find the right lesson). Another example is; if you have to calculate a slope of an angle it will say in small letters on the bottom of the screen "Simplify your answer and write it as a proper fraction, improper fraction, or integer" This is absolutely not clear so if u want to answer it will say it is incorrect because you write it as it is shown. Also there is no clear explanation so dont make the fault I made by buying it!

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMER ALERT

SCAMMERSSS
PLEASE BEWARE THE PAYMENT TIME I CHARGED ME 5 TIMES AND WHEN I ASKED HELPLINE FOR REFUND THEY HUNG UP ON ME NEVER DOWNLOADE

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

0 rating scammers committing fraud

0 rating, never signed up to this website or even heard of it and have 2 unauthorized charges from them. Someone needs to get in touch with me immediately! Scammers.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Support in Finding My Next IT Role

BHL Digital made my job search much easier. They quickly understood my experience and career goals, and matched me with a position that aligned perfectly with my skills in software development. Their guidance through the interview process was thorough and professional. Within weeks, I secured a role with a tech company, and I’m excited about the new challenges ahead. If you’re in the IT sector and looking for a role, I highly recommend working with them.

September 22, 2024
Unprompted review

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