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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many people found the SmartScore system to be harsh and demotivating, as it disproportionately penalizes incorrect answers by significantly reducing progress. This approach often leads to feelings of stress, anxiety, and frustration, making the learning process feel like a punishment rather than an encouraging experience. Reviewers also noted issues with vague explanations and instances where correct answers were marked wrong, hindering actual learning. However, some customers found the platform effective for tracking a child's progress and noted its potential for skill development.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, describing the app as extremely... See more

Product

Clients share strong negative opinions on the product, with many reviewers describing it as a waste of time... See more

Application

Reviewers mention negative feedback about the app, with many describing it as "torture" and one of the worst... See more

Website

Users describe negative interactions with the website, with many finding the login system "cooked" and... See more

Service

People report negative experiences with service, often finding the business model unfair and expressing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Using IXL feels like talking to a passive aggressive teacher who mocks you when you get a question wrong. Making mistakes is part of learning, but IXL makes it sound like if you get a question wrong,... See more

Rated 1 out of 5 stars

IXL is the psychological equivalent of stepping on a LEGO for three hours straight. It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope i... See more

Rated 1 out of 5 stars

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and s... See more

Rated 1 out of 5 stars

It said this about this smart score. "IXL's SmartScore is a dynamic measure of progress towards mastery, rather than a percentage grade. It tracks your skill level as you tackle progressively more dif... See more


Company details

  1. Educational Institution
  2. Education Center

Information provided by various external sources

IXL Learning is an American educational technology company based in San Mateo, California.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(308)

90 reviews in the last 12 months

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Rated 4 out of 5 stars

Generally a better site than educake.

Generally a better site than educake.
This site actually helps me learn and tells me what I did wrong while doing a question. You might have to do 100 or more questions but its fine.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

Why I despise IXL

Ixl is quite the company, from making it almost impossible to complete your work, to not explaining how to do Better. I swear they couldn't do worse while trying to not explain what you did wrong. All it shows is the question, the answer you put, and another question that you're supposed to learn from?

The 'smart' score system is a nightmare to try to succeed with. The points lost for a wrong question and the points gained are contradictory. You gain 10 points and lose 1 on the first question. Then it swaps with almost no gain and taking multiple questions. I've almost maxed out my English levels, but it took me 61 questions to get 72 smart score.

I don't even understand how it works. One time you get +5 points to a 60, then you get one wrong. After 2 more questions you are back at a 60, but you only get +4 points? I swear Ixl makes you get a 99 just so that they can be petty, and have you done one more question and risk losing everything to get 1 point.

"Maby you are just bad at this topic 🤓🤓🤓" I don't care. You are annoying and only take pride in your 1200 in grammar. You have no skills and have somehow convinced yourself it is the only thing that you need to succeed. You have no friends and even less social skills somehow.

The questions also make no sense they ask the most mind bogglingly worded questions with weird kids in the scenarios. One of my math ones said that a kid likes to play educational math games in their free time and made a graph on how many points they had. It's so annoying that they have people come up with the scenarios like this trash. I remember a question scenario from 5ish years ago because of how dumb it was. Here's how it went:
"We need to make a math problem that kids like"
"Don't they like video games?"
"They do! How can we incorporate that into math?"
"Let's make them add videogames!"
Thats how we have the question; Jake has 5 videogames and buys 7 more videogames. How many Videogames does he have now? I'm sure everyone loved that question.

The schools here made me do 20 minutes twice a week of Ixl for both math and English. All it does is make people mad that they gain 2 points and lose 6 at a smart score of 80. The smart score only means how many questions you need to answer for the report to be filled with good looking bar graphs. I don't understand a topic 5% less if I get the 10th question wrong compared to 1% less if I get the first question wrong. It's probably them trying to be accurate because of how your brain is being fried with anger.

Thanks for reading my rant. I'm very annoyed rn at Ixl after having to do 2 'learning' assignments. Hope y'all have a good day and purge your mind of Ixl and its annoying nature.

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

Unsecure online payments - beware!!

Don't do what I did and sign up for this service before reading the reviews.
Shonky IXL website charged my card 3 times and never sent log in details to me. Not even a confirmation email I called their helpline during business hours and they just don't answer. I am awaiting their response to my email to refund and cancel my membership.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Do not take it.

Every skill is taking too long to do. Some you can finish off in 3-4 minutes but others take up to 20 minutes. They do a bad job explaining how to do things correctly
which prevents kids from the opportunity to learn and grow. When you get an answer wrong, the smart score drops at an alarming rate which puts stress on children.
Beware.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Biggest piece of dogcrap I've ever used on a device

This app is the worst app of all time. Its so stressful for students like me and others are getting so angry at it, they might aswell destroy their devices. No wonder why this deserves 2 stars, if the people of ixl are reading this, go fck
yourselves. You guys just give learning a bad reputation.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

This was absolute torture

This was absolute torture
"It was way too long," My friend said.
"You have to add subway surfers gameplay to make it less boring." One of my classmates says.

I would rather be strapped to medieval torture devices than be on this website for one more second.

June 27, 2024
Unprompted review
Rated 3 out of 5 stars

We enjoyed IXL to an extent where the…

We enjoyed IXL to an extent where the kids did get different math problems to practice from. The kids also got a chance to experience how it feels to complete questions under a timed scenario and that was quite interesting to observe. We've definitely felt that IXL was a bit harsh with their grading so we've tried out other options like Beestar. Beestar also has really great math questions and an online math competition that the kids have really enjoyed. We also enjoy how much more relatable the math questions are for the kids.

June 24, 2024
Unprompted review
Rated 2 out of 5 stars

Sorry for low rating

IXL is completely fine WITHOUT the Smart Score system. Personally, you can use it like a supplement , but don't make it primary.
Sometimes, when I get to 99, one wrong answer, it declines about 10 ( that the least)
I'm grateful that my teacher only set limits for IXL skills to be 80+.Hopefully the next teacher won't set us 100 for each skill.
Date : 23/06/2024

June 23, 2024
Unprompted review
Rated 3 out of 5 stars

It’s ok

It’s ok. The ‘how to’ example only shows one version of a sum when there could be 3-4 other methods needed to know to solve maths. English is irrelevant in a lot of areas.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

I was truly SHOCKED when I saw the low…

I was truly SHOCKED when I saw the low rating on ixl. Virtually all of these one stars are in reference to the scoring system. Yes, they make it a little harder and it requires effort to excel, but what do these people want? To be fooled into being rewarded for poor learning abilities? My daughter has been using ixl for over a year and she loves it. She pushes herself hard to get to 100%. In life achievements, there is one fundamental rule. NO pain, NO gain.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic app

Fantastic app. I’m surprised by the negativity in some reviews. Myself and my children absolutely love it. That’s my 4 year old, 11 year old and 12,year old. It’s very straight forward and easy to understand and use. Been using it for around 7 months now and it’s improved their confidence in themselves and their abilities in English and maths. I really am totally shocked at these bad reviews. Had to double check we were reviewing the same thing lol. Everyone learns differently I suppose. Glad I didn’t see these reviews before trying the app as they would of put me right off xx

May 7, 2024
Unprompted review

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