I had a problem with a paint colour that I bought - it wasn’t the same as one I’d bought a while ago. Jackson’s went the extra mile to help resolve the issue. I ended up getting a free replacement fr... See more
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Successful order
The items were as ordered, well packed and arrived in good order and on time.
I have bought paints etc several times…
I have bought paints etc several times from Jacksons. Good website, easy to order from. Delivery was prompt, and the stay_wet palette was as described. However I ordered a 40cm one, which is ideal for home use, but the sponge folds up and the paint hits the lid if the palette is not kept flat. My fault, I'm going to order a smaller one for traveling
The item came quickly and was just what…
The item came quickly and was just what I wanted
Very good company to deal with
Very good company to deal with, great customer care too!
Been buying pre-made stretchers and…
Been buying pre-made stretchers and materials for years and years. I ordered 3 large stretchers and they came within 3 days which is pretty incredible. By far the best service I’ve had and will stick with Jackson’s. I think the best art shop in the UK.
My order went missing
My order went missing, but thankfully Jacksons customer service sent me my order very quickly, with humble apologies Glad to award them five stars
Lovely, well- designed pastel box ( I bought the small size ).
Lovely pastel box, well- made. Makes me happy when I open it. I wish I’d bought one before now! The box arrived very carefully- packaged.
I’ve already filled it up with my 45 Unison soft pastels collected over a year-
and 50, (20- year old and still brilliantly bright, pure -hued ) Rembrandt soft pastels.
I cut up the foam containers I already had in the original cardboard boxes, to hold every three or four pastels and they just fit in under the plastic covers.
Could possibly ( being picky) do with some more gold ‘paper’ pins to keep the white plastic covers in place, for extra security, but overall very good value indeed.
If you are hesitating, buy one!
Jacksons have a huge selection of…
Jacksons have a huge selection of products at competitive prices. Delivery is fast and their packaging is robust especially of large watercolour sheets which is second to none.
Great service
Easy to find the exact watercolour brushes I required. It was easy to order on line and the order arrived very quickly.
Just what my art classes ,need brushes
Extremely well packaged paint
Ordered 6 tubes of System 3 paint - these were sent promptly and very well packaged so no chance of damage.
As reliable as ever
I’ve had many orders from Jackson’s over the years. They are always reliable. The goods are well packed and arrive within a few days. The quality is good in all the areas. This order was just as good as the previous ones.
Excellent Service
Very easy to place order and excellent communication to say order shipped and when to expect the delivery!
Whenever I need paint I try to use…
Whenever I need paint I try to use Jacksons art unless I just want one tube as I have always been satisfied. This last time I ordered I decided to try two of their own brushes and was surprised how well I got on with them so next time I order my paints I most certainly will order a couple more brushes.
Simply the best.
I only which I lived closer to be able to visit, although I think my bank balance would say otherwise. Speedy delivery and absolutely the best prices and choice. Thanks Jackson’s for helping me fulfill my limited artistic potential.
Excellent service
Excellent service, as usual. Parcel arrived swiftly and was sensibly packaged in a size reflecting the contents (not in a huge box).
Well my order arrived the very next day…
Well my order arrived the very next day by Royal Mail. Despite being a tower set i could get them all undone.
I realise when i get a less horrific fuel bill i could now do with a few more very pale colours that arent white. I think ive been rather heavy in my use if white …
Jackson’s is my default online art supply shop
I buy art supplies from Jackson’s Supplies frequently and they always arrive quickly and in perfect condition.
I also find that Jackson’s has an excellent inventory and I almost always find what I’m looking for.
I'm always delighted to receive my…
I'm always delighted to receive my items from you & the delivery is great, packed with care! Best packing I've ever had. Not one cracked pan pastel amazing!
Brilliant communications …….
Brilliant communications from initial order all the way through to delivery via Royal Mail. Speedy, efficient and professional. Many thanks.
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