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Jacksons Leisure Supplies Ltd. Reviews 1,376

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 517 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, noting that items often arrive quickly and in perfect condition. Many consumers highlight the excellent quality of the products and appreciate the competitive pricing, often finding unbeatable deals. The overall service is consistently described as first-class, with reviewers commending the helpful and communicative staff who make the ordering process smooth and easy. However, some customers also noted issues with damaged deliveries, particularly with larger items like ovens or fridges, and a few experienced problems with product functionality, such as a faulty awning pump. There were also occasional mentions of slow delivery or a lack of detailed tracking information for some orders.

What people talk about most

Delivery service

Consumers generally find the delivery service to be positive, with many praising the fast and prompt... See more

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the good... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt, excellent, and first-class... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Price

People report positive experiences with price. Customers consistently praise the unbeatable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing, I brought a camping fridge from them on line via Ebay, it was delivered quick and in perfect condition, unfortunately I had a problem with it (totally my fault), they were extremely helpful i... See more

Company replied

Rated 5 out of 5 stars

I ordered a domestic 9222 sink & cooker. I received it within 48hrs and I am very satisfied. Came with a template as well for easy fitting. A very good quality item. I will definitely use this... See more

Company replied

Rated 5 out of 5 stars

The customer service here is really exceptional. My wife and I left the showroom wowed by the helpul, knowledgeable and friendly response from everyone who we spoke to during our visit to buy a replac... See more

Rated 5 out of 5 stars

Vary prompt response to my order, so I was not hanging about with my 'van toilet out of action. What was important to me is that this unit is a genuine Thetford spare, not a 'compatible', so I could a... See more

Company replied


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Poor service, poor delivery, poor product.

Purchased an electrics kit. Components missing. Cables packaged in cheap bags with writing scrawled so badly on them that you cannot determine intent. Zero information provided just a bunch of boxes and what is essentially a heap of cables.

Very little information provided on when items would arrive and I had to go direct to them to ask for an update.

Poor service, poor delivery, poor product.

April 28, 2026
Rated 3 out of 5 stars

Chose Jackson’s because of time…

Chose Jackson’s because of time constraints, website stated product was in stock with 2-3 day delivery, unfortunately that was not the case.
Customer service were helpful when contacted but product was still a good week late in delivery.
My biggest gripe is that the website claim of ex stock was deceiving - I may have chosen to source elsewhere as price was of least importance on this occasion.

May 11, 2026
Rated 5 out of 5 stars

Exceptional service

The customer service here is really exceptional. My wife and I left the showroom wowed by the helpul, knowledgeable and friendly response from everyone who we spoke to during our visit to buy a replacement fridge. The price was unbeatable too!

April 13, 2026
Rated 5 out of 5 stars

Gemma was so helpful when we spoke to…

Gemma was so helpful when we spoke to her. She told us what to look for when we were trying to to get a new fridge. (
Which) we did buy.
Also the lady I spoke to this morning very helpful

May 12, 2026
Unprompted review
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your lovely feedback Susan. We’re so pleased to hear that Gemma was able to help you choose the right fridge and explain what to look out for before making your purchase.

Thank you again for taking the time to leave a review and for choosing us.

Rated 5 out of 5 stars

Excellent

Excellent . Knowledgeable helpful advice (from both Joe and Mike). Mike was extremely helpful making ordering on line easy. Kept informed on shipping .
Prompt excellent service all round. Thankyou

May 8, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your fantastic review. We’re delighted to hear that both Joe and Mike provided knowledgeable and helpful advice throughout your experience.

We really appreciate your kind comments about the prompt service and overall experience. Thank you again for choosing us.

Rated 5 out of 5 stars

Brilliant service thank you

Part arrived on time brilliant service and product

May 1, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

We really appreciate your positive feedback. Thank you for choosing us and we hope to help you again in the future.

Rated 5 out of 5 stars

Great people to deal with.

Great people to deal with & very prompt delivery

May 8, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave us a review Steve. We’re delighted to hear that you had a positive experience with our team and service.

Rated 5 out of 5 stars

Finding you as a supplier was…

Finding you as a supplier was relatively easy, identifying the product I required was easy, ordering the part was straight forward, the replacement part arrived without a long wait. Excellent. :)

April 30, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your great review. We’re pleased to hear that you found it easy to find the right product, place your order, and receive your replacement part quickly.

We really appreciate your feedback and thank you for choosing us.

Rated 5 out of 5 stars

Accurate description of product and…

Accurate description of product and works well. Very well packaged and very quick delivery. Thank you.

May 8, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave us a review. We’re pleased you were happy with the service you received.

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