Jennifer Ashe & Son Funeral Directors - Walsall Branch Reviews 4

As a licensed funeral director myself (in the USA), I was naturally very picky about which funeral home to select to take care of my beloved mother when she passed away in July. I could not have made a better choice than Jennifer Ashe & Son.

From the moment that I entered their Walsall branch, I felt at ease. The staff were welcoming, warm and patient, and all of my (many!) questions were answered fully. Our director was attentive and kind, spent as much time as we needed with us, and had a great sense of humour, which was very much appreciated at such a stressful time. Throughout the entire process, she kept us informed and up to date with all aspects of the arrangement, and was always happy to take our calls or respond promptly to our email questions.

When my sisters and I went to view Mum, she was at the Brownhills branch and, again, we were treated with great respect and care, and given plenty of time to say our final farewells.

All of my mother's wishes for her service, and the few things that my sisters and I requested, were all taken careful note of, and the service on the day of the funeral could not have been better. The service director and pallbearers were punctual, smart and kind, and we felt that Mum was in the very best hands for her final visit to church. It was, in all honesty, the "best" funeral that I have ever attended - and I have attended hundreds!

I would not hesitate to recommend Jennifer Ashe & Son to anyone, or to use them again for any of my own family's bereavement needs. They made the whole process easier and less stressful, and made us feel sure that our Mum was, to them, a valued and individual person - someone that they truly cared about.

Thank you, John Ashe, Philippa Neville, Steven and all of the wonderful staff that worked with us, and helped us during our time of need. You made me proud to be in the profession of funeral service, and my sisters and I are so glad that we engaged your services.

Elliot Franks

Great customer service
Kept me well informed
Cannot fault

All the staff were so helpful at a very difficult time, they explained the planning process and the costs involved, nothing was too much trouble. When I went to view my mother prior to the funeral at Willenhall the young man who took me through to the chapel of rest was very smart and polite and could not have been more attentive. On the day of the funeral they called to say everything was going to plan and gave advice at the crematorium. They have kept in touch regarding the internment. I would highly recommend this Company.

I lost my wife In December and from the moment I contacted Jennifer Ashe we were treated with compassion at our most difficult time. We Sat down and went over all the different packages that were available and nothing was to much trouble and was explained throughly if you were unsure. We were kept in the touch via calls and E Mails all the way through the process and The Chapel Of Rest to view was also sorted out with the upmost dignity to ourselves and my deceased wife. The Funeral Day itself was very smooth and just how we wanted it. The flowers we ordered from The Jennifer Ashe florist were stunning and the whole day was handled magnificently by all at Jennifer Ashe. They are a marvellous company to deal with at the most heartbreaking and difficult time of life and I would highly recommend Jennifer Ashe to anybody who faces the loss of a loved one.