I wish I had read reviews of this company before buying as I paid for boots on the 23rd March and I'm still waiting for them 12+ weeks later with no updates or responce to my attempts to contact the c... See more
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i ordered a wallet over a week ago tried calling to track order cant get through, no reply to my email either and on attempting to log into the website it tells me my email the one i received shipping... See more
Firstly I made a purchase and a few days later when my shoes hadn't arrived I received an email saying that the shoes wernt actually in stock (no mention of this on website at time of purchase). I was... See more
Company replied
Ordered Oakley Radar replacement polarized lenses on 3.7.14, showing as in stock at time of ordering. Took payment, email 4.7.14 saying out of stock. I can't believe that I have fallen for this scam a... See more
Company replied
Company details
Information provided by various external sources
Top quality branded footwear, clothing and sunglasses.
Contact info
Unit 19, Branksome Business Park, Bourne Valley Road, BH12 1DW, Poole, United Kingdom
- mail@jamesandjamesfootwear.com
- www.jamesandjames.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Most impressive service
Highly recommend this company. Easy to use on line. Very user friendly. Boots were here a day earlier than expected. I had to return them as they were the wrong size. Tighter than expected. But very easy return service. Sent an email to say that I was returning them. Got a prompt reply and my new boots arrived two days later and are the perfect fit. So very pleased with the whole experience.
Excellent service fast and efficient very pleased with service
I have bought some boots which were at least £10 cheaper on this site than anywhere else I have looked. I would recommend this company for speed and reliability, but especially on price
Perfect
Wonderful shoes. Easy to order and prompt delivery. I will be back!
Perfect as always
This is the second time I've ordered from these guys and the service is brilliant.
Shopping at your fingertips.
Great find (as size 13 aren't always the easiest to get), great shopping experince, thanks.
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As a first time customer I am very happy with the service, nicely wrapped and arrived quick. Great job !!!
Did everything they said they would.
Goods arrived as ordered, on time. Excellent service.
Fantastic
I just love them and they were the cheapest place I've seen them. Real bargain.
A Company that doesn't put the boot in!
James & James offered trusted brands at great prices! The buying process was simple and I was kept up to date on when payment had been received & when my goods were dispatched.
The goods were accurately described and arrived in a short period of time.
All in all a very good shopping experience! Thank you!
Fantastic Service
I love my new Binky boots, they arrived really quickly by signed for post which didn't cost me anything. They were also the cheapest I could find anywhere.
perfect
i can recommend this company they are professional and prompt thanks
Excellent, prompt delivery, will definately use again
Hadn't heard of the company before but with an good price, excellent p&p charge and prompt delivery you can't go wrong
Excellent product and service.
Shoes arrived promptly - excellent quality and beautifully
presented. I previously had the same suede shoes in a different colour so I knew how comfortable they were!
great shopping on this site and quick delivery
Really like this site for good value in shoes and clothes and always get things delivered quickly -love James and james would definitely recommend them !!!!
excellent service all round would use again
found this company very easy to use, their prices were very competable, delivery fast and reasonable and will certainly use again.
Fast service excellent product, delighted
Saw what I wanted online, ordered, paid, goods arrived swiftly just what i wanted Thank You

Reply from J & J Footwear
Amazed by speed of delivery
I ordered the sandals about 9pm on Tuesday night and they were delivered on Friday morning. I live in the north east of Scotland and some companies seem to think it is the other side of the world so quote a week to 10 day delivery time. I was amazed and delighted at the speedy service. Thank you.

Reply from J & J Footwear
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