Jamesauctioneers Reviews 

36
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have to say that having recently purchased for the second time from James auctioneers’ that I found the service from start to finish second to none. I have taken delivery today of an expertly packa... See more

Company replied

Rated 1 out of 5 stars

Your refund took 8 months of emails, phone calls and messages. If anyone would like to see the picture of the bangle, the emails and the original advert please message. I feel completely bullied as a... See more

Company replied

Rated 5 out of 5 stars

I live in the United States and was a little hesitant to bid on anything overseas. From the bidding process, packaging to shipping everything went perfectly. My package was received in perfect cond... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased another watch off James auctioneers and I have to say I don't know how they keep improving on an already great service? they are a pleasure to deal with, which , in this me... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

36 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.1

All reviews

(36)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can not recommend their services…

I can not recommend their services enough, a very good company with excellent work ethics , from sale to delivery first class!

October 10, 2019
Unprompted review
Jamesauctioneers logo

Reply from Jamesauctioneers

Hi Kimberley,
Many thanks for purchasing the Diamond Longine Watch at our recent auction and also for the kind review. This will be passed to the team.

See you hopefully at the Christmas auction!

Rated 5 out of 5 stars

Great Service, Quick Delivery

I had not previously bought from James Auctioneers, but was impressed with the efficiency and courtesy of the communication and quick delivery service. The staff were very helpful, I would highly recommend!

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

5 star

After being recommended by a friend, I wanted to take the time to acknowledge the high level of service I have recently received by James and his team at James auctioneers. From a smooth transaction to receiving my item I would class this service as all round 5 star!
Couldn't recommend highly enough, thanks again.

December 6, 2018
Unprompted review
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Reply from Jamesauctioneers

Hi John,

Thanks for taking the time to review your experience, We are happy that you love your watch!

See you at the next auction hopefully and as a VIP bidder you receive the lower commission rates.

Thanks again

James Auctioneers London

Rated 5 out of 5 stars

I highly recommend

I live in the United States and was a little hesitant to bid on anything overseas. From the bidding process, packaging to shipping everything went perfectly. My package was received in perfect condition as noted and received on time. If I had any questions someone was always there to respond. I will definitely be using this site again. I highly recommend!!!

Thanks again!
James

November 19, 2018
Unprompted review
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Reply from Jamesauctioneers

Hi James,

Thanks for taking the time to review your experience, We are happy that you love your clock!

See you at the next auction hopefully and as a VIP bidder you receive the lower commission rates.

Thanks again

James Auctioneers London

Rated 5 out of 5 stars

Customer service that inspires confidence

I have been using James Auctioneers for some time now and have always found the service to be highly professional. Everything that I have bought through them has arrived beautifully packed. It is the kind of service that inspires confidence. Would recommend them to anyone wanting to use auction house services.

August 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience all round!

I have to say that having recently purchased for the second time from James auctioneers’ that I found the service from start to finish second to none. I have taken delivery today of an expertly packaged limited edition Breitling watch. It Will look great with the rest of my collection. Great customer service plus a smooth transaction.
Looking forward to the next auction.

May 4, 2018
Unprompted review
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Reply from Jamesauctioneers

Hello to our favourite Scottish bidder!

Many thanks for your honest and TRUTHFUL review,

Look forward to seeing you at the next auction

Warm regards,

Louis & the team of James Auctioneers

Rated 5 out of 5 stars

Excellent

I have been a bidder for over three years now, Couldn’t rate their expertise and customer service enough. Excellent in all areas. Highly recommended.

May 4, 2018
Unprompted review
Jamesauctioneers logo

Reply from Jamesauctioneers

Many thanks for your honest and TRUTHFUL review,

Look forward to seeing you at the next auction

Warm regards,

Louis & the team of James Auctioneers

Rated 5 out of 5 stars

I have recently used James Auctioneers …

I have recently used James Auctioneers for Buying and Selling items, I have at all times found them to be knowledgeable, professional, honest and reliable.
I would recommend them wholeheartedly to anyone wanting to use auctioneers.

January 12, 2018
Unprompted review
Jamesauctioneers logo

Reply from Jamesauctioneers

Thank you for taking the time to relay your positive experience.
Louis-General Manager.

Rated 5 out of 5 stars

I have purchased a number of items from …

I have purchased a number of items from James Auctioneers over the last few months and it was always quick and easy with the staff going above and beyond to help me with any questions.

I would highly recommend James Auctioneers, I have used a number of auction houses over the years (with varying results) and james auctioneers has always been a pleasure to deal with!

November 1, 2017
Unprompted review
Rated 5 out of 5 stars

wanted to put pen to paper about this company.

I find James Auctioneers London to be a very efficient on line Auction house. It fits my needs very well and there web site is very well laid out and easy to use . If I have a query it is dealt with in a speedy and professional manner.
I have bought a number of items over the past few months and have had no issue with any of the items bought.

May 16, 2017
Unprompted review
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Reply from Jamesauctioneers

Many thanks for your honest and truthful review,

Look forward to seeing you at the next auction

Warm regards,

Louis & the team of James Auctioneers

Rated 5 out of 5 stars

I have recently purchased another watch …

I have recently purchased another watch off James auctioneers and I have to say I don't know how they keep improving on an already great service?
they are a pleasure to deal with, which , in this messed up world is a ray of hope! A special thanks to louis who is Knowledgable, helpful and patient with all my annoying questions. keep up the good work ladies and gents and before long I will have all the watches I desire!

April 6, 2017
Unprompted review
Jamesauctioneers logo

Reply from Jamesauctioneers

Many thanks for your honest and truthful review,

Look forward to seeing you at the next auction

Warm regards,

Louis & the team of James Auctioneers

Rated 1 out of 5 stars

A dubious auction house

Terrible company - the jewellery they were selling was poor quality and the attitude of the management was "tough - no refunds and no discount" - even though I was very unhappy with the purchase. I complained to the auction platform that they used who then saw the facts and 'persuaded' them to go back on their word and give me a full refund. Luckily I came out unscathed but I do not recommend using this auction house.
PS - Beware of posters with only 1 review on Trustpilot. Genuine posters will generally have many reviews about different companies.

July 18, 2016
Unprompted review
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Reply from Jamesauctioneers

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