James Removals Reviews 216

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and efficiency of the moving process from start to finish. Many people found the staff to be incredibly helpful, friendly, and reassuring, making a potentially stressful experience much more manageable. Reviewers frequently mentioned the team's hard work, care with belongings, and positive attitude, even in challenging situations. The service is often described as first-class, with consumers appreciating the meticulous packing, swift loading and unloading, and overall smooth execution of their moves.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an excellent job. It was a very stressful move, leaving a house we'd lived in for 30 years and a ton of 'stuff'. Matt and his team were professional and friendly and handled our a... See more

Company replied

Rated 5 out of 5 stars

James were excellent from start to finish. A competitive price (for a complex move from UK to France), personable people and wisdom from back office. The movers were very considerate and inventive in... See more

Company replied

Rated 5 out of 5 stars

Used James Removals for packing and house move out of London. Booked in survey and quote in 1 working day, very competitive price. Packing and diassemby of units was amazing and incredibly efficient.... See more

Company replied

Rated 5 out of 5 stars

The James removals service was fantastic from start to finish. We moved from our home of 35 years to a much smaller house and put a large amount into storage. The team were friendly helpful and reass... See more

Company replied


Company details

  1. Moving Company
  2. Automobile Storage Facility
  3. Moving and Storage Service
  4. Storage Facility

Information provided by various external sources

James Removals house, home removals, office moving. Commercial and domestic, national and international removing and storage for UK, France, Spain Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The best removal company I have ever used

For my move from S.E.London to Wales I was very nervous and extremely stressed. I booked the correct company because the removal men Glen, H, Matt & James were so professional, honest, trustworthy and polite, that they made my move enjoyable. I would only ever recommend James Removals. I booked them to pack my whole flat and that was the best money I’ve spent. Thank you to James.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

James Removals made our fairly complicated move completely stress free. We’ve used them a few times over the years and they’ve always been great - from the people in the office answering queries to the guys packing and moving. Everyone is very calm, polite and very hard working.

April 23, 2023
Rated 5 out of 5 stars

Fantastic removal company

James Removals made moving with a toddler and 3 month old baby as stress free as possible. They were very professional, considerate and helpful. We opted for the complete packing service which made the move easy and the whole day went without a hitch. Thank you for your hard work, would highly recommend.

August 16, 2022
Rated 5 out of 5 stars

For performance and price, James Removals are unbeatable.

I employed the services of James Removals three times over a six month period. This involved the packing, removal and delivery of the entire contents from three homes/gardens//and five months storage. Moving is inevitably stressful, but the staff at James' are superb in every way. They do everything possible to lessen the strain Their professionalism, attention to details, the care with which they handle items--as if they were their own--the price and their great good cheer made every encounter an absolute pleasure. Do yourself a big favour if you are planning a move: look no further than James Removals.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

We recommend your company to anyone…

We recommend your company to anyone moving home.

Over a three day long-distance move ; all the onsite and office staff were professional and polite and helped to make the process as easy and as stress free as possible. We'd especially like to thank the staff that travelled with the vans and unloaded at our destination - Glen, Connor, Robert and (young) James - who went out of their way to make things come together in time for our completion deadline.

To add : We were glad we opted for the complete packing service - which was first class and included the items from the two sheds and our large garden plant pots. It made the move a lot easier for us and we were grateful for your firms considered and proficient service. Thank you.

February 13, 2023
Rated 5 out of 5 stars

I found James removals very organised…

I found James removals very organised and fair. The team who worked on my move (Frank, Harris, Lee, Wayne, Robert and Craig) were hard working, efficient and friendly; and we got the move done with the minimum of fuss. Everything went as smoothly as I could hope and I would definitely recommend James Removals to anyone.

February 9, 2023
Rated 5 out of 5 stars

Experienced, professional and caring

Extremely experienced, professional, polite and caring. I liked the way the person who came round to look at our belongings, and compile a quote, asked on entering whether we would like him to wear a face-mask. Although it wasn't necessary, it was the first indication that the company was sensitive to its clients. They assessed our needs very clearly on the first day - their quote was detailed. The packing and moving crew were efficient and hardworking; good communication throughout. I would definitely recommend.

January 30, 2023
Rated 5 out of 5 stars

Thank you James Removals

James removals moved us out of 4 bedroom townhouse, it was all going into storage. Paul,Matt,Wayne and Glen were brilliant. Kind, considerate and polite. We were very impressed with their work. Very happy with their team work and service.
Thank you James Removals.

February 1, 2023
Rated 5 out of 5 stars

Great removal, storage and delivery

James Removals moved us from South London with some weeks in storage in between. We were very pleased with the service provided and for the hard work and professionalism of the team. The guys that packed us up were great, very patient and helpful with our ongoing packing while they were loading the trucks. The two men that delivered our stuff to Nottingham were absoutely fantastic, working really hard to get everything unpacked, including having to go up three levels without any complaints or grumbles. All the staff were polite and friendly - even staying on at the office so we could pick up an extra roll of bubble wrap. I have recommended James Removals to friends who are moving soon.

November 16, 2022
Rated 5 out of 5 stars

Great Experience

James Removals are reliable, experienced, professional and friendly. I know when I ask them to take care of my move I’m in safe hands. This is my third move with them over a period of 23 years. Big thanks to Wayne, Lee, Pam and everyone in the James Removals family. Highly recommended.

December 20, 2022
Rated 4 out of 5 stars

Packing and moving house

The packing and moving of our house contents was really painless and the team showed a lot of patience when we couldn't get into the new property due to issues with the previous owners. Upon unpacking some pictures, we have found breakages but the offer has been made to pay for those. I would thoroughly recommend James Removals.

November 4, 2022
Rated 5 out of 5 stars

The Guys were absolutely fantastic and…

The Guys were absolutely fantastic and the attention to detail was second to none. Glen, Brian, Dan and James plus one other were so efficient. Glen could take anything apart and put it back together perfectly. The packing made sure there was no damage to anything from the large mahogany furniture to the smallest coffee cup. I would highly recommend them and also a pleasure to have around.

October 27, 2022
Rated 5 out of 5 stars

Absolutely fantastic service from start to finish

Absolutely fantastic service from start to finish, at a competitive rate. Any stress I might have felt was dissipated from the outset. Queries were answered promptly and the skill-level of the packing, storage and driving (negotiating a very narrow entrance) was first-rate. I could not recommend James more highly.

November 8, 2022

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