JamGolf Reviews 

8,257
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are competitively priced and arrive exceptionally fast, making it a highly reliable choice for online shopping. People often appreciate the knowledgeable and helpful staff who guide buyers through a remarkably smooth purchasing process from start to finish. Some reviewers were not happy with customer service and after-sales support when unexpected issues with orders or faulty equipment suddenly arose. A few people also mentioned receiving incorrect item descriptions or experiencing communication problems, noting that getting a timely resolution or response from the team was sometimes very difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting fast and prompt delivery times for their... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are much cheaper compared to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast postage... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising knowledgeable and helpful team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with Jam golf for several years. Ideal for the golfer that doesn't want to splash out a lot of money for equipment from the onset. They are quick they have a great selection of cl... See more

Rated 5 out of 5 stars

Quality Service from Jamgolf, Purchased the Cobra Dark speeds on sale, with a Cobra Wedge and Bag at the best price I could find anywhere online or in shop. Took 3 days to arrive and packaged perfectl... See more

Rated 5 out of 5 stars

Absolutely delight with Jam golf. 2nd set of irons I’ve purchased from them. Purchased the new 3dp cobras. An expensive iron wherever you purchase them from, but Jam golf gave a discount with... See more

Rated 5 out of 5 stars

Thanks Jam Golf. Clubs delivered faster than Tiger Woods swing speed. Beat price of competition by a distance and got a free gift and 50 quid credit in store. Amazing service guys !!!


Company details

  1. Golf shop
  2. also in
  3. Golf Club
  4. Golf Driving Range
  5. Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(8,257)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looking for driver for wife jam golf…

Looking for driver for wife jam golf come up half price all other sites to good to be true no one phone call driver delivered next day payed £148 instead of £299 happy days . Guy on phone knew his stuff will keep eye on this site

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic pricing, fast delivery

Fantastic and very competitive pricing. Easy to use site. Delivery was incredibly quick, delivered well before I was expecting. Usually I've shopped at the same couple of big golf sites but JamGolf will now be one of the first places I go to for anything.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Poor delivery times

Poor delivery times, rude staff. Don't bother with this company. Looks like I'm not the only person to feel this way. Be careful, they probably don't even have the item in stock. AVOID

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Taylormade mini driver

Great to deal with, driver I ordered was on back order same as all other suppliers, the service and courtesy was second to none delivered as per agreement. Well done will deal again.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

What makes all of my experiences with…

What makes all of my experiences with Jamgolf.com great is that they're probably the best golf shop you can use. The staff always go the extra mile and their pricing is great.
I hope they never change as they have everything perfect already.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Cobra King Radspeed XD Driver - I almost wept

I’m a 64 year old slicer of this parish. Despite my best efforts, I’ve always had an out to in swing. The driver would stay in the garage at home and I would tee off with a five wood to at least get me in play. Any driver I used would usually end up on the adjacent fairway on my tight, tree lined home course. After yet another frustrating round and a bit of research I decided to splash out on a Cobra King Radspeed XD Driver. Jam Golf were the keenest price and shipping was PDQ. With no practice and the club head literally out of the plastic bag I launched my first two drives straight down a par 5, the balls landing 10 foot apart, in the middle of the fairway. I almost wept. Is every drive super straight? No they are not. I can still have the odd power fade and horror pull, but considerably more drives are in play than they once were. I’m now getting closer in club competitions and playing partners have commented on the improvement. Thanks to Cobra and Jam Golf…..you’ve made a slightly mature gentleman very happy.

May 11, 2023
Unprompted review
Rated 4 out of 5 stars

24 mth interest free poor service / resolved

Update - Since the original review they have come back to me again and sorted the issue with me and I have ordered my items from them and they delivered within 48 hours all good. Just really glad that they listened and took action which is all I wanted. Given their follow up I would use again.

July 14, 2023
Unprompted review
JamGolf logo

Reply from JamGolf

Hi Nick as we mentioned on Friday when you emailed us we cant control the Etika finance applications. We suggested you reach out to their customer service team who are usually very efficient in dealing with customers and enquiries.
As you stated as you had just changed employers it may have been additional checks were needed to be completed before they could offer a decision on your finance application.
If you had reached out to us earlier we could of emailed Etika on your behalf to have got this resolved more efficiently.
2 When you finally reached out to us on Friday you had told us this was already to late as you were now going on holiday ? If you had reached out to us earlier in the week when you had started the application we could have reached out to Etika on your behalf ?

Rated 5 out of 5 stars

Exceptional Service and Price

First time I have ever visited JamGolf and I have to say, credit where credit is due, the irons were £200 cheaper than any other popular Golf retailers. Absolutely amazing service, I ordered a set of Cobra Irons at 1pm on 06/07/23 and they arrived by 12pm on 07/07/23 (Guernsey to Portsmouth) - I was amazed they arrived today, very well packaged and exactly as described, thank you JamGolf. I will most definitely be recommending you to all my golfing friends, Highly recommend..!!

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

initially my review was not the best…

initially my review was not the best due to cofusion at my end, however jam golf went above and beyond to sort everything out for me and i could not be happier i would highly reccommend jam golf and look forward to future dealings with this compsny
thank you matt for everything

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Jamgolf are spot on!

Jamgolf as a whole have been brilliant, fast and accommodating.
I bought my custom Irons from them and have now bought my custom Wedges as they deserve the money way more than other places I have been.

Lars in particular was insanely helpful for me as i had to use a more complicated way of paying but sorted me out within minutes. Legend.

Thanks again I’ll be using you for my driver soon enough!

Cheers

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Very Poor Service and Rude Staff

I ordered 3 wedges on 9th of May 2023 and believed I had got a really good deal. Unfortunately I was mistaken. I received an email saying these had been delayed until Monday 22nd of May. When I questioned why and how they were going to correct this I was told 'do you want to cancel the order?' This was unbelievably rude and no apology was given. This day arrived and I asked when I should expect delivery. They then said it will be Wednesday 24th. Again nothing on Wednesday so i sent another polite email I was called on Thursday morning but could not answer due to work. I then received another email saying that they didn't have one of the wedges I had ordered but would I take another one which had been delivered. I asked a question regarding the difference and also wanted a discussion regarding the poor customer service I had experienced. They then responded with they had cancelled my order. I am shocked that a business or this size is operating in this way. Appalling service and I would recommend using another more reputable dealer even if the prices are more expensive.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome

I ordered my golf clubs last week custom-made to and it come a week later. The service is outstanding, even the irons are very forgiveness. Thanks Jam golf

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Bought 3 clubs from them yesterday…

Bought 3 clubs from them yesterday gotta really good deal on them wasn’t expecting delivery until next week said 3-5 business days but they arrived today so happy with that just in time for my day off work

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

I ordered a set of Mizuno JPX 921HM irons 5-PW with Recoil ESX 460 F2 senior flex shafts on line on the Tuesday night 17/04/23, got a call from Matt the next morning to say that the irons were out of stock and that there would be a delay in getting me the irons I wanted from Mizuno for at least a month..!, he said if I wanted to wait I could but as an alternative he could offer me a set of Mizuno's latest Modal the JPX 923 Hot Metals fitted with the same Recoil senior shafts as he had them in stock for immediate delivery for a very modest up charge, I immediately excepted his offer and my new Mizuno JPX 923 HM set of irons were delivered to me the very next day.
This is my second time using JAM,Golf but it certainly won't be my last I am delighted with the excellent service I received from them and the professional way they conduct their business, I would have no hesitation in recommending them..

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Top Class Service

Spoke with Matt who upgraded my purchase with a free next day delivery, and an additional Motocaddy accessory. Product arrived before 11:00am the next day (!), in pristine condition. Excellent service from JamGolf, with a product which is out of stock everywhere else for months and months....

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Jam Golf is one of the best

Jam Golf is one of the best Golf companies out there. There customer service is fantastic and they go above and beyond, they were extremely helpful when ordering my new clubs. Could not recommend enough.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Bought the putter on Sunday night and…

Bought the putter on Sunday night and it was delivered on Tuesday (to London). Truly excellent service and would highly recommend this company. Have dealt with them for years and they are a stellar outfit.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Products are very competitively priced…

Products are very competitively priced , only site I have found that offers up to 24 months interest free credit, I have ordered a driver,3 wood, putter and set of irons over the last few years and pay them up , if it wasn’t for the 24 month interest free I would never be able to buy new clubs . Items are delivered very quickly. Great site , great products , great prices .

February 28, 2023
Unprompted review

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