JamGolf Reviews 

8,257
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are competitively priced and arrive exceptionally fast, making it a highly reliable choice for online shopping. People often appreciate the knowledgeable and helpful staff who guide buyers through a remarkably smooth purchasing process from start to finish. Some reviewers were not happy with customer service and after-sales support when unexpected issues with orders or faulty equipment suddenly arose. A few people also mentioned receiving incorrect item descriptions or experiencing communication problems, noting that getting a timely resolution or response from the team was sometimes very difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting fast and prompt delivery times for their... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are much cheaper compared to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast postage... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising knowledgeable and helpful team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with Jam golf for several years. Ideal for the golfer that doesn't want to splash out a lot of money for equipment from the onset. They are quick they have a great selection of cl... See more

Rated 5 out of 5 stars

Quality Service from Jamgolf, Purchased the Cobra Dark speeds on sale, with a Cobra Wedge and Bag at the best price I could find anywhere online or in shop. Took 3 days to arrive and packaged perfectl... See more

Rated 5 out of 5 stars

Absolutely delight with Jam golf. 2nd set of irons I’ve purchased from them. Purchased the new 3dp cobras. An expensive iron wherever you purchase them from, but Jam golf gave a discount with... See more

Rated 5 out of 5 stars

Thanks Jam Golf. Clubs delivered faster than Tiger Woods swing speed. Beat price of competition by a distance and got a free gift and 50 quid credit in store. Amazing service guys !!!


Company details

  1. Golf shop
  2. also in
  3. Golf Club
  4. Golf Driving Range
  5. Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(8,257)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor service, ended up cancelling order

Very poor service. Ordered new custom built clubs 3rd Jan and quoted 10-14 days delivery. I chased after 14 days and told callaway didn’t have shafts and they would be in soon. Messaged again a few days later as nothing and told shafts in and clubs would be express built that day. I messaged again and told my shafts weren’t in that next delivery was 6th Feb. I messaged 8th & 9th Feb as heard nothing finally they said still no shafts and next delivery was 6th March! Now I lost all trust in what they told me so cancelled the order. I was asked if I wanted alternative shafts in a message but did not receive a phone call after the third time of failed delivery of shafts. Sorry for long post but just the facts. I’ve never had problems like this with golf equipment from other companies.

January 3, 2023
Unprompted review
JamGolf logo

Reply from JamGolf

Hi thanks for taking the time to leave a review. Whilst we appreciate the frustration with the order this was caused by inbound delivery delays to Callaway from their shaft vendors. We did speak on the phone to see if there was any interest in any other shaft brand or weight and we had Callaway to agree to express build a set but you decided to refund which we processed for you.

Rated 5 out of 5 stars

5 stars is not enough

5 stars is not enough. Absolute bargain price (58% of as-new price) paid for ex-demo Stealth Irons, one has a small scuff on the sole and the other 6 are as-new pristine. Purchased Sunday night, arrived Tuesday morning. Going to the range (to scuff up the rest) this afternoon, but wanted to say 100% recommend and thank you to JamGolf.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend.

Initially had some reservations as I hadn’t previously heard of or used Jam Golf however after reading others reviews on here decided I would use them. The website I found easy to use with plenty of options. I was spoilt for choice with payment options which was a nice surprise as the clubs I wanted were out of my initial budget and payment options of this type were not offered on competitor sites. I placed my order late on a Thursday evening and opted for free 3-5 day postage. I was pleasantly surprised to receive them on Saturday morning. I also phoned to ask a couple of questions and found them very helpful and polite. Great service and will definitely reuse in the future.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service!

I rarely post a review but I've been blown away with the service from JamGolf. From the immediate advice over the instant chat to the super speedy delivery. This is how you should run an online shop!
I purchased an ex demo putter and it is immaculate! Couldn't have been happier! Great job

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

I would highly recommend JamGolf and I will definitely be using their services again

Ordered a new putter which was a very competitive price, not only was it competitive for the putter alone they also included a set of high quality balls free of charge! Very happy

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

JamGolf are great 👍🏼

Been ordering clubs from JamGolf for just over two years now. Every order turns up on time (if not before), the team are helpful and quick to respond.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

I returned a putter because it was…

I returned a putter because it was wrong size. Didn't have size I needed,offered me a full refund ,
After myself laying out nearly £10 to return recorded with signature in which they signed for return over 10 days ago I am still waiting for my refund.
Joke of a company to keep my money all that time.

December 13, 2022
Unprompted review
JamGolf logo

Reply from JamGolf

Hi Martin thanks for taking the time to leave a review. Could I ask you please re check your credit card as the refund was processed back to the card within 24 hours of the return being received. I have emailed you the refund details as if not showing you will need to contact your credit card provider.

Rated 5 out of 5 stars

Ordered my new set of Cobra irons on…

Ordered my new set of Cobra irons on 24th December expected them not to be delivered until after New Year because of holidays but we’re delivered today. Couldn’t be happier with them will definitely be ordering again from Jam golf. Great service

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great used ping driver purchase experience

Bought a used ping driver for £230. Selling on eBay for about £250 and rated 3 star so was a bit nervous. However, so glad I trusted this company. The club was delivered quicker than expected. Was able to pay interest free installments through Klarna with easy set up on the website checkout. The club is in what I would call very good condition. Only a few minor marks on the bottom of the club. Cosmetic rather than likely to damage performance. Had a few hits on the range and it's an amazing golf club at a great price. Very happy customer!

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional experience.

I ordered at around mid day on black Friday. Order confirmed within 30min. Delivery was 25hours after ordering. That is simply unbelievable. Well done JamGolf. That is an epic sales process. Great deal on a club and balls. I was using the club a little over 1 day after ordering it. Thank you.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Jamgolf Customer Service is Excellent!

Jamgolf were waiting for a response from TaylorMade on my faulty sim max clubs and I wrote a frustrated and negative review . Since then Matt at Jamgolf has been in contact several times and has provided an excellent solution to the issue . I take back what I previously said about these guys in fact they have been really proactive providing first class customer service . Well Done .

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great value and quick delivery

My second order so far and will definitely be ordering from JamGolf again. I haven't tried to return anything yet, but given the attention to service I'm hoping the process will be equally positive.

November 7, 2022
Unprompted review

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