Janilink Corporation | Janitorial Supplies Reviews 

146
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Just don't do it. The owner is rude. So rude I would rather throw my money away than spend another dime there. You spend thousands and they're is absolutely no customer service. Customers do show up b... See more

Company replied

Rated 1 out of 5 stars

It’s amazing to me how a company can be in business with customer service as bad as Janilink. 4 emails 3 phone Calls with the same customer service rep Mike. I was told I have never spoken with you... See more

Rated 1 out of 5 stars

I ordered the product on Tuesday, I am a 1 day delivery from Atlanta, the product was not shipped until Friday despite the sales rep telling me it would ship Thursday. They notified me of shipment on... See more

Rated 1 out of 5 stars

Horrible customer service!!! They are unprofessional and don’t care if they get an order wrong…they will wait until you get you shipment to notify you that they were out of stock on part of your orde... See more


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1.1

Bad

TrustScore 1 out of 5

146 reviews

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No recent history of asking for reviews

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1.1

All reviews

(146)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and quick shipping!

I was very happy to find the vacuum we were looking for on the Janilink site at such a good price. Ordering was easy, shipping costs were reasonable, and we received the vacuum very quickly.

April 27, 2012
Unprompted review
Rated 5 out of 5 stars

Splendid and prompt service

I could not have been happier to find items I had been looking for for a long time and finding it at Janilink. Certainly a company I shall be happy to deal with if I have additional needs.

April 27, 2012
Unprompted review
Rated 5 out of 5 stars

best service in the industry

Very prompt delivery, item just as expected and for a reasonable price, too. Surprise phone call regards item substitution; a courtesy I wont soon forget. Thank you.

April 19, 2012
Unprompted review
Rated 5 out of 5 stars

Very pleased with the prices and service

Janilink had the best prices that I found and my items were shipped to me fairly quickly and arrived just as they were described. I am very pleased. Although having some trouble with my log-in for their website.

April 19, 2012
Unprompted review
Rated 5 out of 5 stars

Good 'old fashioned' prompt & personal service...like American businesses used to be!!!

Although they did not have my first order in stock, I still give Janilink Corp. a 5 star. They were so quick to meet my needs, and the 'replacement' order I am very satisfied with. I had my order within a few days. So impressed by their prompt & personal service, that I will stay with them over my previous supplier. It's nice to find a business that still takes pride in how they deal with their customers - like American businesses used to be!

April 11, 2012
Unprompted review
Rated 4 out of 5 stars

Customer service is outstanding!

Joey was very helpful. These days, what most companies lack is Customer Service. Joey in customer service was very helpful. He returned calls promptly and he possesses high professional values. What a great asset to any company.

April 4, 2012
Unprompted review
Rated 1 out of 5 stars

we have not received our order yet

I would love to review this order but; as yet, have not received it. I guess it has been sent by pony express or a turtle. Why ask me for an opinion if you don't even send it.

March 14, 2012
Unprompted review
Janilink Corporation | Janitorial Supplies logo

Reply from Janilink Corporation | Janitorial Supplies

Elaine

We are sorry that you have not received your order yet, it will arrive soon. We urge you to rate the product after you have received it, and not before so that you don't bring down the ratings and then never come back to re-rate after you actually receive your product.

Janilink

Rated 2 out of 5 stars

Not the best.

Your prices are amazing. However, I did not get what I had expected/hoped for. It may be that part of it was my fault. I had thought I ordered a spray bottle and the spray top. What I got was the spray bottle, no top, and a gallon bottle with a pour top. A nice young man called to say that the blue micro fiber rags were not available, did I want another color. So I ordered them in green. I had ordered and paid for 4 but only received 3. My order # was 9712. So not the best experience.

March 5, 2012
Unprompted review
Janilink Corporation | Janitorial Supplies logo

Reply from Janilink Corporation | Janitorial Supplies

Dear Holly,

We are incredibly sorry that you did not get all of your rags. We do our best to make sure that mishaps like this never come to fruition. Hopefully we can serve you better on your next time around. If you mention this mishap on your next order, the shippers will definitely send you an extra rag or two. We appreciate your business, and again we apologize for any inconvenience we may have caused.

Janilink

Rated 4 out of 5 stars

Great

The product is very good but not sure I would order again due to the cost of postage.

March 3, 2012
Unprompted review
Rated 5 out of 5 stars

Very Satisfied!!!

I was satisified with the whole experience...from ordering online to receiving my order. The most impressive part was the email I received saying someone would call to confirm shipping prices BEFORE shipping and sure enough I received a call within a day! He not only confirmed the cost of shipping but offered me a different option to save me a little money. You can't beat this type of service!! I'd recommend Janilink to everyone!!!!

February 27, 2012
Unprompted review
Rated 5 out of 5 stars

I never thought I'd WANT to do housework

I ordered the microfiber cloths and a floor cleaner since we have tile floors. I am always on the lookout for something to make my life a little easier. I plan on using these two products today. But ordering was pain free, easy and arrived early which is always a good thing. Thanks so much Janilink.

February 26, 2012
Unprompted review

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