Just don't do it. The owner is rude. So rude I would rather throw my money away than spend another dime there. You spend thousands and they're is absolutely no customer service. Customers do show up b... See more
Company replied
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Just don't do it. The owner is rude. So rude I would rather throw my money away than spend another dime there. You spend thousands and they're is absolutely no customer service. Customers do show up b... See more
Company replied
It’s amazing to me how a company can be in business with customer service as bad as Janilink. 4 emails 3 phone Calls with the same customer service rep Mike. I was told I have never spoken with you... See more
I ordered the product on Tuesday, I am a 1 day delivery from Atlanta, the product was not shipped until Friday despite the sales rep telling me it would ship Thursday. They notified me of shipment on... See more
Horrible customer service!!! They are unprofessional and don’t care if they get an order wrong…they will wait until you get you shipment to notify you that they were out of stock on part of your orde... See more
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Great product choice, fast shipping, good prices.
Janilink is an excellent source for all janitorial needs. They offer a wide diversity of products and provide quick and complete service. Highly recommend them for all your cleaning/maintenance needs.
I use my mop and bucket every day. The old press I had worked with my smaller mops and it fit over my laundry sink. I could never find another one that did that. I found this one on line and bought it and it arrived in quick time. It is perfect and does exactly what I needed it to do.
as soon as i get it i'll write a review. Pat
I am getting into carpet cleaning and found your product did a perfect job. My wife even said our carpets look the best we have ever hard when cleaned.
Very imformative website. Easy to place orders and the delivery was fast, even heavy items like a buffer. Everything arrived well packaged.
I ordered the acrylic floor stripper and it worked like it said it would. The acrylic sealer had been on my basement floor for
ten years, so it took several coats of stripper. My floor looks great again! I only wish it wouldn't have taken so many coats and so much time.
Feather dusters are not easy to find. My husband is a school custodian and likes to use them in tight spaces in cluttered classrooms. I like them for dusting off the baseboards in our house. The shipping by FED EX is a bit pricey, but the package arrived in just three days and in very good condition. Thank you.
The products and prices are great. But the web site is not user friendly. It was not possible to list separate addresses for shipping & billing. It kept confusing them. After that, I received an e-mail stating that they could not ship to a PO box & they needed my street address. I immediately replied with my street address and they shipped it to the PO box anyway! FedX called to get my street address, so i did get my products.
I LOVED THE PRODUCTS,AND WILL BE ORDERING MORE FROM THEM. GOOD PRICING AS WELL
Our company has been purchasing from Janilink for for several years. In all this time we have found the products to be of very high quality and customer service to be first-class.
I appreciate Janilinks staff for guiding us on how to properly buff our marble floor. As a result, our marble floor is pleasingly shiny. Also, the products arrived promptly and in excelent condition.
JaniLink e-mailed to let me know they were out of stock on the can liners I wanted to buy 2 cases of - then, offered to ship a slightly better grade for the same price.
Janilink delivered products quickly and all items were 100% as advertised. Their selection is also very impressive.
DO NOT WASTE YOUR TIME with this company. Order not delivered on time - 4 days late. Called multiple times - flippant attitude given to me. Was told it was Fed Ex's fault my order didnt go out on time and that they forgot to pick it up - really? That was three days after it should have been delivered and it hadn't even made it out of the store. Incorrect items shipped. Charged higher prices than what was listed online. Had to argue forcefully for credit.

Reply from Janilink Corporation | Janitorial Supplies
When I placed my ordered the price was so much less than the competitors that I really expected a much lesser quality, not so.
When one item was out of stock a representitive called me and offered a like item at yet a cheaper price.
I will always check Janilink first when ordering on-line
These guys have good pricing and good service. They need to update their website however, to calculate shipping costs at the time of order placement rather than have to wait a day or two to confirm before they ship.
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