Fantastic range of products, and a very fast and efficient way of ordering, which as a cleaning contractor I tend to do 'on the hoof' if a site or tech requires something. Always had first class ser... See more
Company replied
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I have given 5* for the product and for the quick dispatch by the company, however I should take stars away for the delivery. DHL are awful. They backed down my pathway unloaded the boxes, and drove o... See more
Company replied
We order our products from Janitorial warehouse monthly and the service is exceptional. Our orders are delivered on time and all the products are what we ordered and as described. We find they only st... See more
Excellent clear, informative, well designed website exhibiting a wide range of cleaning supplies. The telephone sales that supports this online frontage is also very good with real people willing... See more
Company replied
Company details
Written by the company
Janitorial Warehouse, national supplier of Professional Cleaning Supplies and Cleaning Machines. We supply an extensive range of branded cleaning products for Industrial, Commercial and Domestic use.
Contact info
Unit 6 Urban Hiive, Sundon Park Road, Luton Enterprise Park, LU3 3GU, Luton, United Kingdom
- 01582 563616
- sales@janitorialwarehouse.co.uk
- www.janitorialwarehouse.co.uk
5.0
Excellent
234 reviews
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Great company to deal with
Great company to deal with, keen pricing and quick delivery, highly recommended
July 4, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Rob,
Many thanks for our 5 star review and for taking the time to write such a kind review about Janitorial Warehouse. It is very much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
very good communication
very good communication, with my first order they sent twice and these two parcels were lost in LocalDPD Blue and sent as I asked through Parcelforce and this time it was successful, finally after about a week I received my parcel.
June 22, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Magdalena,
Thank you for taking the time to write this positive review even though DPD let you and us down with the delivery of your order.
We are glad that we were able to quickly resolve the issue and re-dispatch the order with Parcelforce so that you received your order safely.
Many Thanks
Lex Reed
Janitorial Warehouse
Fantastic service I ordered the…
Fantastic service I ordered the mattress for my sons bed, it came on the day that I chose, the gentleman was very helpful with both delivery and taking away the old mattress, God bless him. It looks good and after laying on it for a little while l though it was quite conformable
June 21, 2018
Unprompted review
Very easy sale...quick delivery
June 20, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Teresa,
Thank you so much for taking the time to write us a 5 Star review. It is much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
Quality items at competitive price and…
Quality items at competitive price and always very good service
June 19, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi TJC,
As one of our valued regular website customers we thank you for your continued business and appreciate you sharing your experiences of our website and service.
Many Thanks
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Deborah,
Many thanks for taking the time to write a five star review about your positive experience of ordering from Janitorial Warehouse.
Kind Regards
Lex Reed
Janitorial Warehouse
Quick delivery but delivered to Card…
Quick delivery but delivered to Card address NOT delivery address.
Please see attached invoice with 2 DIFFERENT addresses.
June 6, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Maureen,
On the order that you placed, the company name and postcode were the same on the billing address and shipping address.
As we use the postcode and then company name to find the delivery address on the couriers website, it would have automatically shown the billing address because the postcode and company were the same.
Regards
Lex Reed
Janitorial Warehouse
Goods received
Great company keep you informed,delivered next day.Can`t fault.
June 2, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Mr O'Neill,
We are glad that you are happy with our service and thank you for your kind words and 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Fantastic always
May 19, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Vivienne,
Many thanks for your kind words and 5 star review and we thank you for your continued business.
Kind Regards
Lex Reed
Janitorial Warehouse
Good communication honest delivery…
Good communication honest delivery commitment, delivered on time, do what they say they're going to do, can't do better than that.
May 5, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Steve,
Thank you so much.
We really appreciate your kind words and 5 star review.
We try our best to dispatch orders as quickly as possible for our customers to give them the best buying experience possible.
We hope you will shop with us again soon.
Kind Regards
Lex Reed
Janitorial Warehouse
easy ordering process
easy ordering process, competitive prices, quick delivery
May 4, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Uvmum,
Thank you for sharing the positive experience you had ordering from us at Janitorial Warehouse and we really appreciate you taking the time to write us a 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Keith,
Many thanks for taking the time to write Janitorial Warehouse a 5 star review. It is much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
Slow delivery
The products was as expected however the delivery time was very slow compared to other companies especially as there is a delivery charge. Most companies offer free delivery over a certain amount and generally its next day delivery
April 10, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Jeff,
We are sorry that you found our delivery time very slow.
We received your order after 4pm on 4th March and so it was not processed until 5th and then dispatched on 6th March which was a Friday.
As the courier company we use do not deliver over the weekend, your order was delivered on Monday 9th March.
Regards
Lex Reed
Excellent Service with informative &…
Excellent Service with informative & polite communications. Very quick delivery. Would definitely use again.
April 7, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Josh,
Thank you for sharing the positive experience you had ordering from Janitorial Warehouse and for taking the time to give us a five star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Did not receive item
Did not receive item. Contacted them on 7th March and as of today, 22nd March, I've heard nothing. Opened a dispute with Paypal and they haven't replied to that either, so beware
March 22, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Bev,
Having looked back on our emails we can see that you sent a message on 7th March and we apologise that we did not see your e-mail explaining what had happened.
Your order was dispatched on 1st March and as you were not at home when DPD attempted to deliver the parcel a card was left.
We have checked the DPD tracking and it looks as though DPD did not attempt to deliver your order again when they said they would on 6th March and their tracking shows that the parcel was on its way back to us.
This was on 7th March and we have not received the parcel back so we will put in a complaint with DPD.
We have also not received any emails from Paypal regarding a dispute but have just checked our Paypal account and can see the details.
We have authorised the refund and apologise again for not replying to your email.
Kind Regards
Lex Reed
Janitorial Warehouse
Very good service
March 21, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Meltem,
Thank you for taking the time to give Janitorial Warehouse a five star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Easy to order online & fast delivery…
Easy to order online & fast delivery service.
March 20, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Michael,
Many thanks for taking the time to write a five star review about your positive experience of ordering from Janitorial Warehouse.
Kind Regards
Lex Reed
Janitorial Warehouse
Efficient
Efficient, fast service with quality products! I would recommend without hesitation.
March 15, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Paul,
Thank you for your kind words and five star review.
It is very much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
good quick and effective
March 12, 2018
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Robert,
Many thanks for writing us a five star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Janet,
Thank you for sharing the positive experience you had ordering from Janitorial Warehouse.
Kind Regards
Lex Reed
Janitorial Warehouse
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