Fantastic range of products, and a very fast and efficient way of ordering, which as a cleaning contractor I tend to do 'on the hoof' if a site or tech requires something. Always had first class ser... See more
Company replied
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See what reviewers are saying
I have given 5* for the product and for the quick dispatch by the company, however I should take stars away for the delivery. DHL are awful. They backed down my pathway unloaded the boxes, and drove o... See more
Company replied
We order our products from Janitorial warehouse monthly and the service is exceptional. Our orders are delivered on time and all the products are what we ordered and as described. We find they only st... See more
Excellent clear, informative, well designed website exhibiting a wide range of cleaning supplies. The telephone sales that supports this online frontage is also very good with real people willing... See more
Company replied
Company details
Written by the company
Janitorial Warehouse, national supplier of Professional Cleaning Supplies and Cleaning Machines. We supply an extensive range of branded cleaning products for Industrial, Commercial and Domestic use.
Contact info
Unit 6 Urban Hiive, Sundon Park Road, Luton Enterprise Park, LU3 3GU, Luton, United Kingdom
- 01582 563616
- sales@janitorialwarehouse.co.uk
- www.janitorialwarehouse.co.uk
5.0
Excellent
234 reviews
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Reply from Janitorial Warehouse Limited
Hi Navid,
We really appreciate you taking the time to write us a 5 star review.
Many Thanks
Lex Reed
Janitorial Warehouse
Reliable in time of need
I have been using Janitorial Warehouse on a number of occasions but today they have really impressed me! I placed a last minute order last night and received it today! They are always willing to help as well. Great service! Thank you!
August 10, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi,
We are happy that you are impressed with our service as great customer service is very important to us.
We thank you for taking the time to write us a 5 star review.
Many Thanks
Lex Reed
Janitorial Warehouse
Excellent
Great service! Found the item I wanted cheapest on this website - delivery arrived next day too, cannot fault them, very happy!!
August 6, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Christine,
We are very happy that you are pleased with our website and service. We thank you for your 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Personal service even online
My online order process was faultless, with my tracking details forwarded by the MD...I placed my order on Tuesday and everything was delivered on Thursday at no cost to myself..
August 5, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Glenn,
Thank you for sharing the positive experience you had ordering from us at Janitorial Warehouse and we really appreciate you taking the time to write us a 5 star review.
Many Thanks
Lex Reed
Janitorial Warehouse
a perfect transaction!
the first time i have used this supplier and found both the website and service second to none!
July 19, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Alan,
Thank you for your 5 star review. We really appreciate you taking the time to share your positive experience of our website and service.
Kind Regards
Lex Reed
Janitorial Warehouse
Quick delivery and good customer service
I brought a product as a member of public. I had called the company and spoke to someone of the phone, he was professional and helpful. The delivery was one day. Really happy with service and delivery, if they provide me service and deliver like this every time. Then they have a customer for life.
July 8, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Sameena,
Thank you so much for taking the time to write us a 5 review. We are happy that you had such a positive experience using our website and talking to one of our team on the phone.
We pride ourselves on great customer service and providing we have items in stock, we endeavor to dispatch orders within 24 hours.
Many thanks again
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Rosie,
We really appreciate your 5 star review and kind words.
Many thanks
Lex Reed
Janitorial Warehouse
Fantastic
Fantastic service ordered it on Friday and it comes on Monday if it wasn't for the weekend it would've been next day delivery definitely be using this company all the time for my products 👍
July 8, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Andy,
We are so glad that you are happy with the service that we provided. Great customer service is very important to us so we try our best to dispatch orders within 24 hours.
We really appreciate you taking the time to write us a 5 star review.
Many thanks
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Helen,
Thank you for your kind words and 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Faulty goods not refunded
I bought a product from this company recently and it broke after two days,I emailed them to provide me with a replacement and they fobbed me off saying they would contact the manufacturer of the product,got no reply for two weeks,so emailed them again and they have basically said it was my fault.
Please be aware of this company!!!!
June 29, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
The customer bought a Craftex Storage Carry Bag. He informed us that the bag had broken and sent photos that we forwarded on to Craftex for them to assess the damage. Craftex concluded that the bag had been overfilled which had caused the seam to split. Therefore, we were advised not to refund the customer due to user fault.
The customer then opened a dispute with Paypal in order to reverse the payment for the bag. We provided all the information and the photos of the damaged bag to Paypal and following a review, Paypal decided in our favour and the payment reversal was refused.
We pride ourselves on our customer service and occasionally we make errors. We then endeavor to resolve the issue as quickly as possible but on this occasion, as Craftex and Paypal both felt that the bag was damaged through user fault, we followed their advice and did not issue a refund.
Lex Reed
Janitorial Warehouse
Unbelievable service
Ordered in mid morning and delivery later the same day-incredible service would use again without hesitation.
June 14, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Daniel,
We are glad that you are happy with our service. Thank you for such kind words and 5 star review.
Many thanks
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Chris,
Thank you for your 5 stars and review of our service.
Kind regards
Lex Reed
Janitorial Warehouse
Speedy and efficient service
Excellent and prompt service, with timely delivery of the goods ordered.
June 7, 2016
Reply from Janitorial Warehouse Limited
Hi Lawrence,
Thank you so much for giving Janitorial Warehouse a 5 star review. We appreciate your kind words.
Many thanks
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Geraldine,
We are pleased that you are happy with our service. Thank you for taking the time to give us a 5 Star Review.
Kind Regards
Lex Reed
Janitorial Warehouse
Great products, exceptional service, fantastic value.
The title says it all
May 27, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Martin,
Thank you so much for such kind words. We really appreciate you taking the time to give us a 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Jim,
We appreciate you taking the time to write us a 5 star review. Thank you.
Kind Regards
Lex Reed
Janitorial Warehouse
Reply from Janitorial Warehouse Limited
Hi Kestutis,
Thank you for leaving us a 5 star review.
Kind Regards
Lex Reed
Janitorial Warehouse
Delivery was fast
Really fast delivery. Luckily found this company through Google search. Would use again.
May 18, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Mr Chih Wei Tang,
We are happy that you found us on Google and we thank you for your 5 star review and kind words.
Kind Regards
Lex Reed
Janitorial Warehouse
Absolutely first class in every way
Cannot fault the service of this company. Fast acknowledgment of order, dispatch communication followed promptly and delivery was exactly as stated.
We have not as yet used the product we ordered but we will certainly used Janitorial Warehouse again.
May 16, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi MrsG,
Many thanks for our 5 star review and for taking the time to write such a kind review about our service. It is very much appreciated.
Kind Regards
Lex Reed
Janitorial Warehouse
different disinfectants
i will deffo be back for more products very soon, an easy to use website(i am not good with computers!),very quick delivery, the products smell lovely, and they are great on their pricing too,i use a lot of disinfectants as i have my own home based dog rescue,and have 14 doggies at the mo,so need to keep on top of the cleaning/disinfecting,as they all live in the house,i will be telling all my rescue colleagues where i buy my products,so i am sure they are going to have a lot of new clients/customers at jwl,from all over the uk as i network with other rescues all over the place,if you are reading this give the products a try you wont be disappointed! :)
May 12, 2016
Unprompted review
Reply from Janitorial Warehouse Limited
Hi Karen,
Thank you so much for 5 stars and such a lovely review of our products and service :) We are so happy that you found our website easy to use and really appreciate you spreading the word about Janitorial Warehouse.
Many thanks
Lex Reed
Janitorial Warehouse
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