(Now Stratstone Select in Bracknell). From the minute you walk in, you know this is a highly professional, grown-up modern dealership. Spotlessly clean, polite and professional staff and high calibre... See more
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Friendly welcome, coffee supplied, complimentary view of underside of vehicle, broken exhaust clamp, oil around sump, side repeater cracked, but overall a clean and tidy car. Loan car given. Phone... See more
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Very poor service, reactive not proactive. This business is too big to care about individual customers. Had to chase them and start complaining to make them act. Unacceptable long waiting times for re... See more
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Myself, my partner, our 10 month old and our dog were stuck 2hrs from home with a flat tyre, and none of the half a dozen tyre retailers in Shrewsbury had our size in stock. After being stranded for 4... See more
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Company details
About Jardine Motors Group
Written by the company
Get The Assistance And Support You Need
Whether you had a great experience with us, or perhaps something wasn’t quite right, we want to hear about it.
We Are Here to Help
Please do not hesitate to contact our Customer Service team directly at:
customerservices@jardinemotors.co.uk
or give us a call on 0800 0125 434
If you have any questions or concerns about our service level. We are confident that we will be able to help.
About Us
Jardine Motors Group represents 14 of the world’s most renowned car brands across more than 50 locations in the UK and employs over 2,700 colleagues. Our mission to be ‘the best motor retailer as judged by you’ lies at the heart of the business as we strive to deliver exceptional customer experiences.
New & Used Cars
The Jardine Motors portfolio comprises a range of luxury brands with dealerships located all over the country. We will offer all the information you need to support you with your vehicle purchase, including part-exchange quotes, finance options, and a virtual tour around your chosen vehicle. Our knowledgeable sales team will be on hand to support you every step of the way – from your initial inquiry to handing over your keys and beyond.
Servicing & Parts
Every Jardine Motors location is equipped with state-of-the-art diagnostic and repair equipment, ensuring that we can pinpoint any potential issues with your model.
When you return to any of our dealerships with your vehicle, we'll offer you a complimentary vehicle health check.
Contact info
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After buying our 1st Range Rover 2.5…
After buying our 1st Range Rover 2.5 months ago Jardine Motors at Slough which we travelled nearly 6 hours to get too even though my hubby is in renal failure, but wanted this vehicle...Deal was done Toby was outstanding salesmen ... but now we are owed ££ and still not had it put back into our bank....yes nearly 3 months...and it's not pennies...They blaming accounts dept but who owes ££ for nearly 3 months ..Trying to get truthful answers is ridiculous, receptionist just fob you off or put phone down!!! Maybe CEO needs to be contacted. Treating customers this way in my opinion is absolutely horrific!!

Reply from Jardine Motors Group
Promptly delivered and good…
Promptly delivered and good communication with seller. Also good value item.

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Audi dealers experience
My experience an Tamworth Audi was outstanding. My Sales executive Govind was very professional and helpful with all questions and enquiries I had and kept me up to date every step of the way. The experience of purchasing and collecting my brand new audi was made very simple and enjoyable. I could not have asked for better service, highly recommended!

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BURY SAINT EDMUNDS
BURY SAINT EDMUNDS! STAY WELL CLEAR, OF THEM.The customer service have now come back to me asking for me to contact them! the problem is months old now.The company were amazing until they got my money, then ignored me, contact, emails and issue with car.As i said avoid them

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Excellent service
Excellent service. Had issue with my delivery address, got a quick reply and the mini replica of my actual car, Jaguar XE, was delivered on right address. Great quality product.

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Love my new car!
Process was quick and easy, the team were extremely helpful and really helped me to get the car of my dreams.

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I’d been looking for this product for…
I’d been looking for this product for some time and my local Audi dealer told me it was no longer in production. Found Jardine on line and placed order which arrived very promptly. Would highly recommend your service. Thank you.

Reply from Jardine Motors Group

Reply from Jardine Motors Group
Olivia Robertson was very helpful and…
Olivia Robertson was very helpful and professional my EML came on for the second time booked me in ASAP fault fixed. Olivia was keeping me updated throughout great customer service

Reply from Jardine Motors Group
Avoid!
Reserved a car for £500 whilst i sorted out transfer to get the car, saw on the website you could reserve for £99 so i rang them and questioned it but was told that if you do that it prompts them to call to take £500. I decided against the car and asked for my reservation fee back a day later. It has been 2 weeks now and i still havent recieved my money and the so called manager refuses to speak to me and keeps passing me off to different people. This has been such a disgusting experience and no one is helpful at all. I have had to chase this so many times and not one person gave me a courtesy call to let me know they are sorting it out. Took them 2 seconds to take £500 off me but takes them how long to give it back???

Reply from Jardine Motors Group
Speaking as a once owner of a new 2022…
Speaking as a once owner of a new 2022 discovery sport p300e, bought from this dealership. Broke down 4 times. In garage for 6 weeks last Christmas, again in July, November and December again previous year. Tried to reject car, LR refused as it had only broken down 4 times ! . Jardine only offered us px value (like we had just walked off the street) so lost £21k in 18 months from new. Then put it on forecourt with a nice big mark up . Terrible reliability, awful dealer service. Worst car decision I have ever made.

Reply from Jardine Motors Group

Reply from Jardine Motors Group
A fantastic experience purchasing a Porsche
A fantastic experience purchasing a Porsche from Porsche Centre South London. Everyone was very friendly, helpful, and polite and the entire experience was very memorable.

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Reply from Jardine Motors Group
Booked my car for service because there…
Booked my car for service because there is a seatbelt fault. I've booked some time off from work as I live in Telford and Audi is in Shrewsbury. The appointment was for 09:30am and I was told that it would be a whole day job. I wasn't prepared for this nor was I told when I made the booking! Overall, a very poor experience! I am not using your poor service again as I can put it through diagnostics at any garage and it takes 5 minutes and not a whole day!

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I would have given zero stars if it was…
I would have given zero stars if it was possible. In January a part failed in my GPS - no maps no satnav and no My Audi app. Its now July. Im still waiting for the spare part to become available. What on earth is going on? No explanation and no repair. No sympathy and no help from Audi UK or Jardines. Dreadful experience all round. Honestly I cant recommend either party.

Reply from Jardine Motors Group
Parts team at BMW Milton Keynes: brilliant!
Outstanding experience with the Parts team at BMW Milton Keynes! Mark and Duncan were so incredibly helpful and knowledgeable. They both went way above and beyond to answer my questions, and were both super polite and friendly. Thank you so much for all your help!

Reply from Jardine Motors Group
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