Ryan D and Brandon were extremely helpful and very polite. They arrived early. They communicated throughout with me throughout the removal and made feel at ease. They made the move less stressful. The... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery was very nice. The way these guys handle stuff so well with care and quickly. Very gentle and polite staff. Especially “James Richardson”. Highly appreciated!!! He picked the stuff fro... See more
“Mark W, Liam R, and Dennis W were absolutely fantastic during our move. What could have been a very stressful day for me and my daughter was made so much easier thanks to their calm, professional, an... See more
Company replied
Gavin, Silviu and James were extremely helpful and very professional they went above and beyond to make sure everything was seamless and easy for us to move. They worked extremely hard and most defini... See more
Company replied
Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
Contact info
4.9
Excellent
691 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
James and oli was so helpful and kind…
James and oli was so helpful and kind very happy
May 29, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
10 out of 10 service
I highly recommend J A. Steel & Son for your removal and relocation needs.
Sanjay was so helpful and accommodating throughout, and seemless dealt with my last minute change to size of vehicle required.
The team on the day went above and beyond, recycing my surplus furniture so it didn't go to waste.
I was delighted that our furniture went to our local hospital.
February 27, 2026
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Jones r cenghiz Dan g was q great teqn…
Jones r cenghiz Dan g was q great teqn helped with my move
May 12, 2026
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Geat staff
Geat staff, very polite and helpful.
Craig, Dan R & Mike Brewster.
Went above and beyond
May 8, 2026
Unprompted review
Reply from JA Steel and Son
What a great review—thank you! ⭐ We’re so pleased everything went smoothly and that our team could help make your move easy. Don’t hesitate to get in touch if you ever need us again!
friendly and realiable
May 8, 2026
Unprompted review
Reply from JA Steel and Son
Thanks for the lovely review! 😊 It was a pleasure helping you with your move, and we’re so glad everything went well. We hope you’re settling in nicely and enjoying your new home! – JA Steel and Son Removals.
They was very friendly and took very…
They was very friendly and took very good care of my belongings Brandon, mark thank-you so much was less stressful move for me .
May 8, 2026
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words! We’re really pleased to hear that you were happy with our service. Our team works hard to make every move as smooth and stress-free as possible, so it’s great to know that came across. Wishing you all the best in your new place! – JA Steel and Son Removals.
Tony N, Bill R, Ryan C
Tony N, Bill R and Ryan C all took good care with my belongings and my home. They were professional and considerate and worked really hard. I would recommend J. A. Steel & Son and would be happy to use them again.
May 6, 2026
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Made my move a stress free experience!
Dan.R, Stuart and Kem were efficient, professional and very helpful.
May 1, 2026
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
The guy where brilliant in every way
The guy where brilliant in every way. I am so happy. Thank you.
May 1, 2026
Unprompted review
Reply from JA Steel and Son
What a great review—thank you! ⭐ We’re so pleased everything went smoothly and that our team could help make your move easy. Don’t hesitate to get in touch if you ever need us again!
James Brandon and will was very good…
James Brandon and will was very good thank you sir
April 29, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
Maria
Maria - Tony N, Will R, Ryan D and the other guy were so helpful
April 17, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Professional Standards
Florian and Siluiu were very professional and friendly. They lifted things in care manner making sure there were no damages to items.They packed thing for us that were not packed in properly to prevent damages.
I had an extremely heavy marble table which they handled with excellent care and ease I will always recommend their service well done.
April 10, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your positive feedback. We’re pleased to hear our team delivered a smooth and efficient service. It was a pleasure working with you, and we appreciate you choosing us for your move. – JA Steel and Son Removals.
Highly recommended
Ahmed, Daniel G. and Craig carried out the job with professionalism and care. Also very polite and answered any questions I had.
April 2, 2026
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
The guys that attended our flat were…
The guys that attended our flat were very friendly and did their job well. Their names were Silvin, Brandon and Will R
March 17, 2026
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words! We’re really pleased to hear that you were happy with our service. Our team works hard to make every move as smooth and stress-free as possible, so it’s great to know that came across. Wishing you all the best in your new place! – JA Steel and Son Removals.
Billy R and Silviu were Amazing
Billy R and Silviu were professional, polite, respectful and friendly. There were fantastic and I’m so grateful for their help and support.
Highly recommended
March 19, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your great review! We take real pride in handling customers’ belongings with care, so it’s fantastic to hear you were happy with the service. Best wishes in your new home. – JA Steel and Son Removals.
James r billy r oli w chirs was an…
James r billy r oli w chirs was an amazing team today
March 16, 2026
Unprompted review
Reply from JA Steel and Son
Thanks for the lovely review! 😊 It was a pleasure helping you with your move, and we’re so glad everything went well. We hope you’re settling in nicely and enjoying your new home! – JA Steel and Son Removals.
James r oliver w and Craig made my…
James r oliver w and Craig made my move so easy and simple stress free
March 11, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your positive feedback. We’re pleased to hear our team delivered a smooth and efficient service. It was a pleasure working with you, and we appreciate you choosing us for your move. – JA Steel and Son Removals.
Really great company.
They're just a really great company. Second time using them and can't fault them. Helpful, friendly, efficient, careful, methodical, quick. No issues at all. Would use them again for sure. Thank you to Tony N, Danny G, and Dean G for all their help today.
March 9, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Highly recommend
I've used JA Steel twice now and both times I was very happy with the services. Quick, clean, attentive, professional. Thank you, Oliver, James, Mark W and Bill P! Highly recommend.
March 9, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
Mark w ,billy p ,James R ,oil w was…
Mark w ,billy p ,James R ,oil w was amazing so polite and correct with everything thank you
March 9, 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear the service met your expectations and that everything went to plan on the day. Your feedback is greatly appreciated. - JA Steel and Son Removals.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.