Jaycotts Sewing Supplies Reviews 214

Great customer service and speedy delivery. My delivery address was incorrectly set (my fault!) I sent a mail via their contact system and received a reply first thing the following morning acknowledging and correcting my mistake. They always say to judge by the way mistakes are handled, when those mistakes aren’t theirs but the handling is still first class that surely says something.
Thanks Jaycotts, I don't order a lot but I shall return next time I need something.

I have purchased twice recently from Jaycotts and on both occasions the orders were placed very late evening and within two days my items have arrived on the doorstep, perfectly packaged and correct (lots of smaller items, so room for error if lacking attention in the picking).
In present circumstances and restriction, I applaud this company and its staff for its efficiency and great communication.
Quite apart from this huge advantage, especially just now, I find their pricing to be extremely competitive.
All-in-all I am very impressed and would highly recommend Jaycotts to anyone needing supplies, especially if they are required in a hurry.
Definitely a 5star company!!

I ordered a couple of patterns (well known brands) and a few bits and pieces. Great prices and very efficient delivery. Will be happy to order on line again when needed.

Excellent service and range of sewing supplies.

I ordered some guttermann sewing thread and embroidery fill thread expecting to receive it within 7 days, but it actually arrived the next day. Fantastic service thank you

I placed an order on Saturday and it arrived on Tuesday. Amazing service as always.

Very good prices and very quick delivery

This company has a fantastic website and very efficient and professional service. Items are delivered speedily. I can keep small business going through the pandemic.. a real life saver. Thank you.

I ordered 2 patterns and a zipper early on Tuesday evening. I was a bit apprehensive as I had not ordered from Jaycotts before, but I needn't have worried .I received my items well packed the following Friday morning. I think their service was 1st. class and I shall certainly be buying from them again

I am very pleased with Jaycotts today! Late on Sunday evening, I ordered some Jersey sewing machine needles, required urgently to repair my granddaughters trousers. They have just arrived.. First class post.. faster than Amaxon offered, and cheaper too even with the (modest) P&P ! I am always happy to deal with actual shops with real people and they certainly deserve our custom right now.

I emailed with a query as to what type of replacement zip I should fit into a running suit for my son who competes in triathlons (Iron Man this year hopefully).
After purchasing some zips previously from ebay which were of poor quality and didn't do the job as they should have done I came across Jaycotts.
I was advised which zip would be suitable. Ordered that day (same price as ones that were no good) and received the following day.
Brilliant quality and excellent service with customer service team very helpful.
Don't do much sewing these days but would certainly come back and will recommend to my Aunt who is a seamstress.
Many thanks.

Outstanding service, highly recommended

Have ordered from this company a few times now, they offer first class service always never been disappointed, would recommend highly to all

Excellent service with super-fast delivery (took less than 24 hours!).

I found Jaycotts a couple of years ago and they are now my go to supplier for sewing supplies, never had an issue, excellent customer service, very quick, always well packaged, good value for money, have some very good sales, particularly on patterns, why would you go anywhere else. Amazing company xx

This is an extremely efficient company - a delight to do business with. Each time I order something on their website, it appears the following day....or occasionally the second day. Well done!

Had a good experience with this company and their products, which were first-class, especially given the current restrictions caused by coronavirus.

Brilliant service. Good prices and Fast delivery. Also, the colours on the screen were very accurate which is most helpful. I shall DEFINITELY be using this company again.

Ordered a pattern online then 24 hours later told my order had been cancelled because the item was not in stock. Clearly no guarantee when one places an order with Jaycotts that the item is actually in stock.

Jaycotts is my preffered supplier for sewing needs. They always respond very quickly to any enquiries and dispatch orders quickly. Highly recomended.