Jaycotts Sewing Supplies Reviews 214

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a particular sewing pattern and came across this shop via Google - I hadn't heard of them before but the reviews seemed good so I took a chance. Very glad I did! They had the pattern... See more

Rated 5 out of 5 stars

Fantastic company. They will always make sure your order is fulfilled properly and in a timely manner. If you have any questions they will answer promptly. On any occasion for anything you need you ca... See more

Rated 5 out of 5 stars

Order received on time. Standard of order excellent quality. Company very accommodating especially as I ordered the wrong thing. There was a no quibble response. It was easy to return and the refund... See more

Rated 5 out of 5 stars

Really fast delivery, really good quality well made zips and easy online ordering, also less expensive than anywhere else . Def recommend and will buy again.nice family run business taking care and pr... See more

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great first experience

First time buying from Jaycotts and I could not be more please. The delivery was super quick and even though I had to send some patterns back (I bought the wrong size), the returns and refund were processed so quickly.
Will be buying from them again!

November 18, 2020
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company, placed my order on Sunday and received Tuesday. Got a great price too! Really need companies like this during these stressful times. Stress free shopping all the way!

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I ordered on a Friday in Oct and received it the very next day without ordering a special delivery service. Very impressed. Will shop there again.

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Pattern help

Jaycotts is a wonderful company all through the pandemic they have been serving customers. All the orders I have placed have come within a couple of days. When I discovered a pattern I got from them had the some of the wrong sizes they were quick to rey and sent me a replacement pattern free of charge which arrived the following day. Can't praise them high enough. Will certainly be buying plenty more from them. Thank you Jaycotts for your wonderful customer service.

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic find for internationals

I live in southern Spain where sewing supplies are sparce so we depend heavily on international delivery from uk sources. That said, we also need a variety of supplies, to trust suppliers and the delivery. I'd never bought from Jaycotts previously so took a chance. From ordering through to delivery I was informed of every step with constant emails and text and my order arrived within the week and within the hour stated! Fantastic service and variety to pick from. I will definitely be back and so will everyone I have told down here in Spain

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I live in Ireland and the overseas mail is quite erratic during lockdown but my order arrived in two days. I've received slower deliveries from companies in the next town. Jaycotts have won a repeat customer!

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Speedy delivery and great selection

Really pleased with the service I received. The website has a great selection of sewing patterns, and order arrived much quicker than I had expected (ordered on 19/10 and received today on 21/10). Will definitely use again in the future.

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

honestly Terrible service

honestly Terrible service

Not only did they have a item on there site that was not in stock. When I ordered it took them THREE weeks to arrange delivery (they held my money in this time I could have ordered elsewhere.) and after all that on the day of delivery they have said they are unable to make a delivery because my PayPal home phone was linked to my old house. Honestly the biggest waste of time won't be ordering from them again and I hope no one else makes the same mistake as me

October 21, 2020
Unprompted review
Jaycotts Sewing Supplies logo

Reply from Jaycotts Sewing Supplies

As discussed in our phone conversation we were unable to deliver your order as the registered address / phone number provided when you placed the order did not match those held on record with your payment provider

Rated 5 out of 5 stars

Huge thank you. Great service and quality goods.

Huge thank you.

I placed my first order with Jaycotts just a few days ago and I want to say how impressed I was with the whole purchase experience.

Once I place my order I received email confirming my purchase and then received my order really quickly (I think it was within 2 days).
Inside my order was an invoice explaining that one of the items wasn't available but it would sent as soon as it was back in stock. I then received an email pretty much straight away to inform me that the rest of my order was on it's way and it arrived today.

Thank you so much for your great service and I will definitely shop with you again.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, ordered my patterns on a Thursday evening and they arrived Saturday morning.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

First time customer - very impressed.

I ordered from Jaycotts for the first time and received my goods within 24 hours. A couple of items were sold out but there was usually an alternative. A great, fast and professional service.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you.

I have dealt with this company off and on for many years and have always received exceptional service. But my latest order was delivered within 24 hours. I feel the company really excelled themselves in these very troubling times. I'm truly grateful to the staff. Thank you

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Used Jaycotts a few times now and…

Used Jaycotts a few times now and thought time I left a review as I find them so efficient and one of the fastest to post my items. All arrives well packaged. A really good website and value for money. Thank you!

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

My favourite and probably the best…

My favourite and probably the best online shop for haberdashery. Super fast delivery and you can not go wrong with Jaycotts. I can only thank them for a superb service. Thank you all for all the hard work.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

So helpful and efficient

I phoned Jaycotts about microtex needles, which I haven't used before. They were able to give expert advice and posted them out quickly so that they arrived in a couple of days of my call. I've found them to be so helpful over the years, but especially during the lockdown when I've had to buy without seeing the products. Whether you order online or by phone, they are helpful and respond quickly.

August 10, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look