I only waited a minute before Breanna answered. Breanna was fast, professional, courteous and helpful. The documents to sign came by email promptly. I signed and attached pictures and a little while l... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
My experience was absolutely phenomenal, you can buy insurance pretty much from anywhere, but when you have a really good customer service agent in my case Melissa Jones.She made everything easier. Sh... See more
Company replied
It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years. The sting is being ignorant about putting your antique up in mothballs and... See more
Company replied
Tara was very understanding about changing everything when I explained to her that my husband had passed away, so the insurance is being transferred over to my name so we can keep it on the truck. She... See more
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Company details
Written by the company
J.C. Taylor has been providing collectors peace of mind for more than 60 years. We began insuring car clubs, car shows and national events in the 1960s. By the middle of the decade, we expanded our sponsorship with the Antique Automobile Club of America (AACA) — which continues today — to offer classic auto insurance to the club’s 35,000+ members. Since then, J.C. Taylor has grown into one of the nation’s premier providers of collector auto insurance for a wide range of classic cars across the U.S. Call 1-888-ANTIQUE for a quick quote!
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- 1-800-345-8290
- info@jctaylor.com
- www.jctaylor.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Once I went through the initial…
Once I went through the initial computer interface dealing with Ashley was a pleasure
March 30, 2026
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Transferring an automobile within the family
Ashley was able to guide me through the process I need to follow when transferring one of our cars to a family member. She is the picture of good customer service!
March 30, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Very knowledgeable!
I was assisted by Ms.Oakley.
She was very professional and helpful explaining my policy to me. Ms.Oakley took her time answering and explaining all of my questions. Looking forward to working with her in the future. Darrell Holley
March 24, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Getting liability coverage on my…
Getting liability coverage on my classic car was a very smooth process. So far I am very glad that I chose J.C. Taylor Insurance.
March 20, 2026
Reply from J.C. Taylor Insurance
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Helpful friendly customer service who…
Helpful friendly customer service who answered all my questions.
March 16, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great customer service and fair rates for antique automobile.
The representative was very helpful and was able to answer all the questions I had about the insurance. I feel like it was afair price for the coverage I got. Great customer service.
March 20, 2026
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
The JC Taylor sales agent was very…
The JC Taylor sales agent was very helpful today and completed the adding of my newly purchased classic car in less than 15 minutes. I have been a customer of JC Taylor for over 20 years and recommend them highly to anyone insuring their classic, custom, exotic pride and joy. Their customer service and extremely competitive policy pricing is tops in the industry. Thank you JC Taylor for being there and providing automotive enthusiasts like me with the vehicle coverage we need!
March 19, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great experience!
We are having to switch the coverage for 2 of our older cars and JC Taylor insurance was recommended to me. It was a very quick and easy process. The adjuster was very knowledgeable and helpful.
March 18, 2026
Reply from J.C. Taylor Insurance
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
I have been a customer of JC Taylor for…
I have been a customer of JC Taylor for many years. I always get prompt , professional and courteous service whenever I call the company.
March 18, 2026
Reply from J.C. Taylor Insurance
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Pay up eagerly and avoid suspensions!
It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years.
The sting is being ignorant about putting your antique up in mothballs and putting off critical paperwork 'til Spring.
Things are back on track with autopay.
March 17, 2026
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Rating J.C.Taylor insurance
It was a little difficult getting our a hard copy of our policy other then that everything is good.
February 4, 2026
Reply from J.C. Taylor Insurance
Thank you for reaching out and for your feedback. We apologize for the delay in receiving your policy documents. If you should need anything else, please don't hesitate to reach out.
It was a great experience and Christina…
It was a great experience and Christina was great at explaining the coverages and how they compare them to your current regular auto insurance policy. It was easy and within a great time and make you have peace of mind that your classic car is covered properly of its value that both parties agree on, unlike your regular insurance policy plan will only cover your classic vehicle for Kelly Blue Book Value.
March 17, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
The representative was very helpful and…
The representative was very helpful and professional. The only problem I have with JC Taylor insurance is I had a small claim for $250 for a rollback to take my car to a the garage or I had a lot of work done on it. By not calling JC Taylor they would only gave me $125. But I saved him probably $700 by going to a garage which I knew the gentleman that had to roll back don't think this was quite Fair.
March 14, 2026
Reply from J.C. Taylor Insurance
Thank you for reaching out. We appreciate your positive rating however, we are sorry to hear your frustrations with the small claim. We have passed on your feedback in order to better enhance our processes.
My representative was knowledgeable
My representative was knowledgeable, responded quickly to emails and was very professional. She answered all of my questions and even told me how nice my car was!
March 17, 2026
Reply from J.C. Taylor Insurance
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Terra was great!!
March 16, 2026
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Great service Melissa was very…
Great service Melissa was very knowledgeable and helpful
March 13, 2026
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
They made things easy and painless got…
They made things easy and painless got right back to me
March 16, 2026
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
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