Overall very good process
Overall very good process. They make sure they can finance you before you fall in love with a car. Sometimes you wonder why you give all your information first but in the end it allows for the best educated decision.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall very good process. They make sure they can finance you before you fall in love with a car. Sometimes you wonder why you give all your information first but in the end it allows for the best educated decision.
very good people to deal with . Work very hard at getting u are car !
Dave in service always goes the extra mile to help you out! I was very worried about how things were going to go because financially I couldn't afford costly repairs when brakes went out. Dave did everything possible to keep the cost low and make sure I was safe. He came out to frequently explain what was going on and answered any questions I had. He made me feel less worried. Danny the technician that usually works on my car is great and always very friendly and takes excellent care of my car. They even had a service trainee that was here for the Columbus location and he was very friendly as well. The service department here always takes care of me and gets me going without hurting my pockets too much.
Maumee location has fantastic customer service and Sherrie and vick were great they helped me get into a vehicle that I loved.
Melodie
Dave and the service team are always professional. The guys do good work and always go the extra mile to ensure I'm satisfied with their excellent service.
Sherrie is an amazing sales representative. She is very thoughtful and helpful. No matter what you have going on or need, Sherrie will listen and help however she can. Highly recommend Sherrie at Jd Byrider
Sherry helped me gain all important information that I needed in obtaining my title from JD byrider/CNAC. By far the best experience I've had with this company to date.
Sherrie was amazing! I was very frustrated due to some issues with accessing my pay stubs. She was polite, positive, and she figured out a way around my issues. I would definitely say with how hard she works to make your customers happy, you should give her a raise! Overall she made buying my very first car awesome and the milestone it should be. Thank you Sherrie gruelich!
Very friendly sales people, Vick and Sherry fought with issues to get me into a vehicle. Thank you Vick and Sherry.
Brought my car in for an oil change and it was done in about 30 minutes. Very fast service. The service manager was very friendly and helpful. They checked all my fluids and tire pressure also. I’m very satisfied with this service.
I'm a little disappointed because I know I was past my oil change date that's why my check engine light came on but the thing is they changed my oil and never said one thing about my check engine light so it's still on I not sure if they should have been reset because of the the oil change or is something else is wrong but nobody said nothing at all so what is the service departments job I bought my truck from there and that's why I bring it back I thought I was getting top service because that's what they made believe when I talk to the head of service when I got my tuck so rrall disappointed 😔
Great customer service! Very professional, friendly, and knowledgeable!
Sometimes I feel as though my voice isn't heard as i am a woman in a car place. I bought my car from Sherrie. I love her! But service I feel as though I'm always questioned when I ask them to take a look at something....
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.