J.D. Byrider - Toledo, OH Reviews 

17
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.4

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(17)

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Rated 4 out of 5 stars

Overall very good process

Overall very good process. They make sure they can finance you before you fall in love with a car. Sometimes you wonder why you give all your information first but in the end it allows for the best educated decision.

March 17, 2018
Unprompted review
Rated 5 out of 5 stars

Maumee service department goes the extra mile

Dave in service always goes the extra mile to help you out! I was very worried about how things were going to go because financially I couldn't afford costly repairs when brakes went out. Dave did everything possible to keep the cost low and make sure I was safe. He came out to frequently explain what was going on and answered any questions I had. He made me feel less worried. Danny the technician that usually works on my car is great and always very friendly and takes excellent care of my car. They even had a service trainee that was here for the Columbus location and he was very friendly as well. The service department here always takes care of me and gets me going without hurting my pockets too much.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

Dave and the service team

Dave and the service team are always professional. The guys do good work and always go the extra mile to ensure I'm satisfied with their excellent service.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

Sherrie is an amazing sales…

Sherrie is an amazing sales representative. She is very thoughtful and helpful. No matter what you have going on or need, Sherrie will listen and help however she can. Highly recommend Sherrie at Jd Byrider

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Sherrie was amazing

Sherrie was amazing! I was very frustrated due to some issues with accessing my pay stubs. She was polite, positive, and she figured out a way around my issues. I would definitely say with how hard she works to make your customers happy, you should give her a raise! Overall she made buying my very first car awesome and the milestone it should be. Thank you Sherrie gruelich!

March 10, 2018
Unprompted review
Rated 5 out of 5 stars

Brought my car in for an oil change and…

Brought my car in for an oil change and it was done in about 30 minutes. Very fast service. The service manager was very friendly and helpful. They checked all my fluids and tire pressure also. I’m very satisfied with this service.

February 28, 2018
Unprompted review
Rated 3 out of 5 stars

Disappointed

I'm a little disappointed because I know I was past my oil change date that's why my check engine light came on but the thing is they changed my oil and never said one thing about my check engine light so it's still on I not sure if they should have been reset because of the the oil change or is something else is wrong but nobody said nothing at all so what is the service departments job I bought my truck from there and that's why I bring it back I thought I was getting top service because that's what they made believe when I talk to the head of service when I got my tuck so rrall disappointed 😔

February 26, 2018
Unprompted review
Rated 4 out of 5 stars

Sometimes I feel as though Im not heard....

Sometimes I feel as though my voice isn't heard as i am a woman in a car place. I bought my car from Sherrie. I love her! But service I feel as though I'm always questioned when I ask them to take a look at something....

February 6, 2018
Unprompted review

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