JD Sports Sverige Reviews 

8,483
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We have ordered three items from JD sports. after couple of day we got to know that 2 of them are out of stock and cannot be delivered, even though we can see online that the items are still available... See more

Rated 4 out of 5 stars

Good app but I am so disappointed lately my online purchases got cancelled 3times in a roll I don’t know why ,if I try to email never got a response. You don’t know how much I needed those shoes….. pl... See more

Company replied

Rated 3 out of 5 stars

I was very satisfied with the shoes and the other sportswear I ordered, but the wind jacket was extremely small compared to the stated size. The fit was completely unrealistic. What makes this even mo... See more

Rated 5 out of 5 stars

Quick and helpful customer support (when I ordered the wrong size by mistake they could cancel my order). Quick delivery to Sweden, good price and great shoes.

Company replied

Company details

  1. Shopping & Fashion

About JD Sports Sverige

Written by the company

JD Sports är en ledande sportmodebutik och erbjuder ett omfattande utbud av skor, kläder och accessoarer – varav en stor del är JD-exklusiva. Sortimentet omfattar populära märken som Nike, adidas, The North Face, Ellesse, Converse, Vans... plus många fler inklusive JD-exklusiva märken som Pink Soda Sport och McKenzie.

Kontakta oss

Contact info

3.1

Average

TrustScore 3 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(8,483)

546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

delayed delivery

April 17, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Amina,

Tack för att du kontaktar oss.
Vi är ledsna att höra att du inte är nöjd med din
senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka
ett e-postmeddelande med din
orderinformation till kundservice@jdsports.se -
ordernummer, kundnamn, e-postadress,
faktureringsadress, postnummer.

Hälsningar,
Abid
JD Sports kundtjänst.

Rated 1 out of 5 stars
JD Sports Sverige logo

Reply from JD Sports Sverige

"Hej Gary,

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka ett e-postmeddelande med din orderinformation till kundservice@jdsports.se - ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

Hälsningar,
Lotta
JD Sports kundtjänst"

























Rated 1 out of 5 stars

Stop using plastic trash bag to pack…

Stop using plastic trash bag to pack your shoes. All the shoe box were trashed!!

March 13, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Hi Chunye,

Thank you for contacting us.

We're sorry to hear that you're not happy with your recent experience on our site.

If you need help, we are happy to help. Send an e-mail with your order information to kundservice@jdsports.se - order number, customer name, e-mail address, billing address, postal code.

Kind regards,
Siri,
JD Sports customer service

Rated 4 out of 5 stars

Legit products

Legit products, everything was perfect

March 1, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

"Hej Gladwel,

Tack för din feedback!

Ha en bra dag!

Hälsningar,
Ludmila
JD Sports kundtjänst"

























Rated 5 out of 5 stars

Very good customer service

Very good customer service! All the help i needed and even more iam very happy with the customer service

February 15, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Good day Robin,

Thank you for your feedback.

Have a nice day!

Yours sincerely,
Duncan.
JD Sports Customer Service

Rated 5 out of 5 stars

No problem with delivery

No problem Witt delivery,. But when my blue sweatshirt came it had a White spot that 100% could not be missed by a blind person, why did they send me a product that should have been thrown the hell out before sending to any CUSTOMER, the person who packed it , ( Shame on you )

February 8, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Stefan,

Tack för din feedback!

Ha en bra dag!

Hälsningar,
Thohaib.
JD Sports kundtjänst.

Rated 1 out of 5 stars

Still have not gotten my package

Still have not gotten my package. Was supposed to arrive last month

February 7, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Good day Kush,

Thank you for contacting us.

We are sorry to hear that you are not satisfied with your recent experience on our website.

If you need any assistance, we will be happy to help. Send an email with your order details to onlinehilfe@jd-sports.de - order number, customer name, email address, billing address, postcode.

Yours sincerely,
Roberta
JD Sports Customer Service

Rated 1 out of 5 stars
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Zahoor,

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka ett e-postmeddelande med din orderinformation till kundservice@jdsports.se - ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

Hälsningar,
Thohaib.
JD Sports kundtjänst.

Rated 5 out of 5 stars

👌🏼

Perfect and very good...👌🏼

February 5, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Richard,

Tack för din feedback.

Ha en bra dag!

Vänliga Hälsningar,

Abid
JD Sports kundtjänst.

Rated 3 out of 5 stars

I’ve been waiting for my order for…

I’ve been waiting for my order for three weeks, still got nothing.

January 17, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

"Hej Ludmila,

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka ett e-postmeddelande med din orderinformation till kundservice@jdsports.se - ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

Hälsningar,
Ludmila
JD Sports kundtjänst"

























Rated 1 out of 5 stars

I send an email regarding last order no…

I send an email regarding last order no one answer

January 14, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Dear Rana,

Thanks for contacting us.

We are sorry to hear that you are not satisfied with your recent experience on our website.

If you need help, we will be happy to help. Send an e-mail with the details of your order to servizioclienti@jdsports.it - ​​order number, customer name, e-mail address, billing address, post code.

Kind regards,
Andrea
JD Sports Customer Service

Rated 1 out of 5 stars

Stfu jd

Stfu jd 🖕🖕🖕🖕🖕🖕

January 6, 2022
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Patryk,

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka ett e-postmeddelande med din orderinformation till kundservice@jdsports.se - ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

Hälsningar,
Benita,
JD Sports kundtjänst.

Rated 1 out of 5 stars

I didnt receive my order

December 19, 2021
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej Kund,

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Skicka ett e-postmeddelande med din orderinformation till kundservice@jdsports.se - ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

Hälsningar,
Tafadzwa,
JD Sports kundtjänst.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look