JEGS Performance Reviews 317

These company is the worst. Don't trust them.

Less than zero. I bought thousands of dollars worth of parts. They didn't honor exchange or refund after the 90 days. They took my money for aluminum headers 1,000 dollars or so and didn't send them out for about six months. Waiting on the refund for the headers. I decided to go ls that's why I needed refund or exchange none of the parts were used all brand new just sat on the shelf. They wouldn't refund or exchange. I suggest summit way better refund and exchange policy and better customer service. Jegs sounds like a bunch of cousin kissers that think they they're the business cuz they work at jegs and every one else in they're town works at walmart.

Had a Jegs electric kettle
Stopped working soon after purchase
After many weeks of complaining they sent a replacement to shut me up
This did not last very long before it too failed
Jegs branded products are rubbish.

my boyfriend has spent 1000s on parts with jegs for a build he’s doing and his block went in to a machine shop while he was waiting he bought the parts for the new block and didn’t open them then we found out they missed oiling rings we called twice to get the new ring but they wanted us to pay for a whole new kit instead of fixing there mistake and had an attuide on the phone and wouldn’t listen to us. definitely going to start buying for summit racing.

Talked with Zeth who was very helpful and knows his stuff. Answered and resolved everything question I had. Called back to add to my order. Talked with Peter in customer service who quickly took care of my. Friendly honest professional service I trust. Deal with these guys with no worries. Great job guys. Thnx

I ordered a radiator high-end 345 dollers came with no instructions I ended up missing work because my car was down because they listed drop in I'm thinking ok. Nope I had to order fittings for it. And it doesn't even mount in its to big, right drop in what a joke if you want overpriced crap that is listed for your vehicle but is not, order from jegs I never will, and I'm going to tell everyone that's into the car scene not too, unless they want a part that says it's for their car and it is not,

I had some problem with defected merchandise,thanks to a girl named Alex my problem was solved right away,congratulations to Jegs for having such a great employee,she is definitely the best.

I ordered parts on 01/19/26. After no parts and no update I contacted them. Said it was coming from 3rd party. Asked them to contact them. Said they would email. Still no update. Contacted again, said they would check 3rd party. Two days later no update. Contacted again said my part would be received 02/26/26. And they also confirmed with an email. Then next day received an email my order was cancelled and was reordered 02/19/26. Contacted them again. They said the 3rd party never got the order and had to replace it now with an expected date of 04/07/26. I cancelled the order. Three days later and still haven’t received a refund. Sounds like a lot of lying thieves to me. I’ll never order from them again.

Order transmission lines from jags a week later I find out that does not even for my truck do not count on jags to get you rolling they sent me lines for a four-wheel drive bronco versus a two-wheel drive automatic 7.3 l IDI diesel F350 two-wheel drive what a pain in the butt now I got to buy something else I'm out 600 bucks instead of 300 until I get my 300 back from jegs which they probably won't get that right

Placed and order and have heard nothing, sent two emails to shipping with zero reply and nothing shipped and no tracking!! Buyer beware as they like to take your money and not give you the product!!

They have reasonable prices, the hold time before someone picks up the phone is average, and the people who help on the phone are very nice. My only concern is back orders. The back orders are usually longer than they state. Or at least that's been my experience.

Husband ordered a part for our Tahoe..just took the old part off and surprise, the new one they sent is for a totally different vehicle than the part we ordered! Now I'm sitting here with no car to get to work because I don't have the money to buy another part because I sent jegs my money for what was supposed to be the correct part..so until we are able to get the correct part my family has no vehicle to get to work or get the kids to school! Thanks jegs..for fing us over royally

I ordered Aluminum heads from Jegs. Jegs blueprinted Everything for me and I’ve been a mess ever since. Jegs tells me what I need for parts then turns around and parts don’t match together. Now I need to return and they tell me they won’t take them even though their tech told me to use the parts I bought. I’m stuck with 4500 dollar heads and 1509 rocker shafts that don’t belong together….. billion dollar company and they pooped on a guy that’s putting every cent he has to make something special. Now that I can’t use it I have to eat the cost!!!!!! Jegs tech told me to buy this it don’t work and I eat the cost!!!!!! Seriously go to someone else. Bunch of idiots!!!!! Looks like my race season is shot two years in a row over these dumb people. First year because of back order nothing to do with my end and second year which never started because I don’t have the funds to fix a multi million dollar plus business that’s Jegs mess up!!!!! Never ever trust these people. I didn’t spend 5 or ten thousand. I spent way more and don’t have a motor to run. Get out of here. I’m going to court wish me luck!!!!!!

I ordered and paid for a part through jegs back in August 2025. I do not get any feedback through them. The part has been back ordered five times. And every time I have to call them they tell me it’s been back ordered again. I do not think this is good business considering I already paid for the part. No free back on their part. Kind of left in limbo if I should try to find the part somewhere else. Not good customer relations.

Ordered a table they sent me The legs told me I need to wait 3 months for the rest of it... I told them no. I'll send you this back and I want a refund. They refunded me half the money I paid and told me the rest was shipping... This company deserves to go out of business. Please do not do business with them. They are awful people... Do your research before you do business with anybody online these days

had some questions about purchased product,so i sended a mail..no answer mabey something went wrong but after 3 more mails ...radiosilence...very poor/ bad communication.really a shame for this company.hope my purchase will arrive.will think twice before ordering here again.

I would left less than a star if it would be possible. I ordered and payed around $1,600 on a part that was supposed to be delivered more than two months ago, I never received either the part or the refund, when I called they never know what's going on and keep telling me that they will email the department that take care of the refund. I still waiting my refund with no answers.

If I could I would give them a zero they didn’t get in touch with me it was backordered had no idea would have went somewhere else then I called the guy lied to me saying it was getting shipped Tommorow a week later I called back it’s getting shipped today it’s bull crap don’t order from them u will be sorry I don’t know how they stay in business

No communication, don't know when my shit gonna be here.It's been two months going three months of me paying and they still haven't shipped anything or I don't have no shipment , nothing their garbage , don't use them

These people keep your core fee
They say to wait 30 to 45 days
It's been months since i sent them my core with no core fee return. DO NOT USE THIS COMPANY