To be honest the interaction and knowledge of Mas was good but when can to ending the sale I was disappointed. He had the camera and lens but he didn't ask me if I needed anything else. When we first... See more
Company replied
Location
Switch location18/20 Thames Street, KT1 1PE Kingston upon Thames, GB
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See what reviewers are saying
Pete went above and way beyond to help me sort out my business with Sony. Dealing with emails and passwords with incredible patience. I felt I had gone back in time with such personal and caring se... See more
Company replied
I wanted some half decent binoculars for a trip to South Africa but was worried that I was going to be over-sold! The sales guy was super helpful and suggested a pair of Nikon Sportstar EX 10x25 DCF... See more
Company replied
We had a very knowledgeable salesperson today at Jessops Kingston. We had gone in to buy some binoculars for a birdwatching trip abroad. The salesperson talked us through the various options and budge... See more
Company replied
Company details
About Jessops - Kingston
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
18/20 Thames Street, KT1 1PE, Kingston upon Thames, United Kingdom
4.8
Excellent
327 reviews
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The joy of knowledgable staff
I went first to John Lewis (Kingston) only to find they do not have cameras in store - but how do you buy one online without any experience? So I went to Jessops - and, joy, knowledgable staff who can talk you through the options. You can also hold the camera and get a feel for it. Pete was excellent - informative, thoughtful about what might suit me best. I left the well-stocked shop the very happy owner of "bridge" camera which fits my needs. The pricing is very competetive - I had checked online beforehand - but Jessops also have the option of some 2nd hand cameras. I would definitely recommend choosing Jessops in-store service to anyone buying a camera - Pete was top notch!
June 14, 2025
Reply from Jessops - Kingston
Dear Grania,
Thank you for your feedback.
We are pleased to hear that your visit to our Jessops Kingston store resulted in a knowledgeable and extensive experience that left you satisfied with your purchase of the Panasonic LUMIX FZ82 Compact camera. We do hope to see you back in store again soon!
Kind regards,
The Jessops Customer Service Team.
Excellent service from salesperson Phil…
Excellent service from salesperson Phil K who was very friendly and helpful 👍.
June 15, 2025
Reply from Jessops - Kingston
Dear Frank,
Thank you for your feedback.
We are thrilled to hear that Phil in our Jessops Kingston store assisted with friendly and helpful advice towards your order for the Nikon Prostaff P3 8x30 Binoculars. We do hope to see you back in store soon!
Kind regards,
The Jessops Customer Service Team.
Pete was so helpful showing me how to…
Pete was so helpful showing me how to print my holiday photos. Very patient a good teacher. He gave me some good information about buying cameras. I was in safe hands.
June 12, 2025
Unprompted review
Reply from Jessops - Kingston
Dear Ann & Roy,
Thank you for your feedback.
We are happy to hear that upon visiting our Jessops Kingston store you were met with friendly and knowledgeable advice from Pete and this left you with a feeling of security on your queries. We hope to see you back in store soon!
Kind regards,
The Jessops Customer Service Team.
Excellant advice and service from…
Excellant advice and service from Kingston Branch manager. 5 stars
May 23, 2025
Reply from Jessops - Kingston
Dear Dave,
Thank you for your feedback.
We are thrilled to hear that your experience with our Jessops Kingston store staff fruited excellent advice and service. We do hope to see you back in store again soon!
Kind regards,
The Jessops Customer Service team.
Reply from Jessops - Kingston
Dear Fannesa,
Thank you for your feedback.
We are happy to hear that you found our trade in service satisfactory and that the responses given were done so in a timely manner. If you need any further assistance please do not hesitate to reach out.
Kind regards,
The Jessops Customer Service team.
I asked for a lens in between two…
I asked for a lens in between two different sizes and the size that you gave me is excellent because it’s in between the two. I can’t wait to take photographs when I go to Goodwood festival speed and the airshow.
May 21, 2025
Reply from Jessops - Kingston
Dear Harry,
Thank you for your feedback.
We are thrilled to hear that you are happy with the specifications of the Fujifilm XF 55-200mm f/3.5-4.8 R LM OIS Lens and we do hope that you had a good time using this at your events. We do hope to see you back in the Jessops Kingston store soon!
Kind regards,
The Jessops Customer Service team.
Exceptional service throughout the…
Exceptional service throughout the appraisal and sale of my camera equipment. Adam fm the trade in dept was really helpful.
May 20, 2025
Unprompted review
Reply from Jessops - Kingston
Hi there,
We're happy to hear that you had exceptional service during your trade in. We appreciate your positive feedback regarding the department's helpfulness. Thank you!
Kind Regards,
Jessops Customer Service
Reply from Jessops - Kingston
Hi Antoine,
We appreciate your positive feedback about our Kingston store and are glad our service met your expectations. Thank you!
Kind Regards,
Jessops Customer Service
Passport Photos with back-up checks
I had to have passport photos taken so I went to Jessops in Kingston and the service was fantastic! They took my photo, asked me what it was for & ran it through a special programme to pre-check it would be accepted by that country, then cut the pics out & handed them to me in a wallet. Amazing service and if you’re applying for a passport having the back-up approval it will be accepted is so reassuring.
May 15, 2025
Unprompted review
Reply from Jessops - Kingston
Hi there,
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you received such fantastic service at our Kingston store. It's wonderful to know that our team went above and beyond to ensure your passport photos were perfect and met the specific requirements for your destination. We appreciate your feedback and will share it with our team!
Kind Regards,
Jessops Customer Service
Reply from Jessops - Kingston
Hi Jon,
We're delighted to hear you had a positive experience with our staff in Kingston. Their knowledge and helpfulness are important to us, and we look forward to seeing you in the near future!
Kind Regards,
Jessops Customer Service
Friendly service
Friendly service
Staff helpful with questions.from me.
Quick response to trade in arrangement.
May 13, 2025
Unprompted review
Reply from Jessops - Kingston
Hi TJ,
We appreciate your kind words and are thrilled to hear about your positive experience in our Kingston store. It's wonderful to know our staff was helpful and responsive to your needs. We strive to provide excellent customer service, and your feedback motivates us to continue doing so!
Kind Regards,
Jessops Customer Service
Good experience shopping at Jessops and…
Good experience shopping at Jessops and food customer service.
May 4, 2025
Reply from Jessops - Kingston
Hi Sivaram,
We're so happy to hear that you had a positive experience at our Kingston store. We appreciate your kind words about our customer service, and we look forward to seeing you again soon!
Kind Regards,
Jessops Customer Service
Nat was very helpful with his advice
Nat was very helpful with his advice, allowing for my total ineptitude with all things technological. I was able to make a good decision and purchased a 17 inch Agfa Realiview digital photo frame. Top service.
May 6, 2025
Reply from Jessops - Kingston
Hi Bob,
We appreciate your kind words about Nat's helpfulness and the positive experience you had in our Kingston store. We strive to provide our customers with the best possible advice and support, and we're glad that Nat was able to assist you in making a good decision. We look forward to seeing you again soon!
Kind Regards,
Jessops Customer Service
Reply from Jessops - Kingston
Hi John,
We appreciate your kind words about our Kingston store and are glad to hear that you found our service helpful!
Kind Regards,
Jessops Customer Service
Incredibly efficient and professional…
Incredibly efficient and professional service from Rory at the Kingston branch. In out and with passport photos for my son in 3 minutes.
May 5, 2025
Unprompted review
Reply from Jessops - Kingston
Hi Felix,
Thank you for your kind words about our Kingston store. We are delighted to hear that you had such a positive experience with our team. We are thrilled that Rory was able to help you so quickly and we hope to see you again very soon!
Kind Regards,
Jessops Customer Service
Reply from Jessops - Kingston
Hi Nick,
We're thrilled to hear you had a positive experience in our Kingston branch! We hope you are enjoying your new set up!
Kind Regards,
Jessops Customer Service
a great place to start or to upgarde your photography journey
great customer service . helphull and well schooled staff.
April 19, 2025
Reply from Jessops - Kingston
Hi Gabriel,
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our staff in Kingston. We strive to provide excellent customer service and appreciate your recognition of our team's efforts!
Kind Regards,
Jessops Customer Service
Reply from Jessops - Kingston
Hi Adam,
Thank you for your kind words about our Kingston store. We are glad you had a positive experience and we look forward to seeing you again soon.
Kind Regards,
Jessops Customer Service
Assistant was very helpful and friendly…
Assistant was very helpful and friendly and let us try the binoculars out and gave us helpful advice.
April 22, 2025
Reply from Jessops - Kingston
Hi Ann,
We appreciate your kind words! It's fantastic to hear that our team in Kingston were able to provide you with the assistance and advice you needed. We're glad you had a positive experience and hope to see you again soon.
Kind Regards,
Jessops Customer Service
Very helpful and knowledgable assistant…
Very helpful and knowledgable assistant - John
April 21, 2025
Reply from Jessops - Kingston
Hi Mark,
We appreciate your kind words out our Kingston staff. We're glad you found our assistant helpful and knowledgeable, and we hope you are enjoying your new kit!
Kind Regards,
Jessops Customer Service
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