Jet2.com Reviews 137,151

The flight itself was brilliant as always but OMG the food was horrendous! We travel regularly and always pre-book the all day breakfast. As I understand it, the caterers have changed, but I WONT ever be pre booking the breakfast again, it was inedible and a total waste of money, the poached egg ‘disc’ was discoloured and so rubbery you couldn’t even cut it!

Every time I go on Jet 2 been on hundreds of times I would always give it 100%

I appreciated how the pilot and the crew managed the delay we had to face on the way back.
The pilot spoke clearly and gave us the real reason for the delay in a clear honest and professional way instead of using the usual "technical reasons". As a result there was no complain. I felt looked after and respected.

All Jet2 staff from Belfast Airport, in flight staff and Jet2 Tenerife airport staff were excellent. We had a problem and quite a delay with assistance staff in Tenerife airport (I think due to the delayed arrival of the plane) but Jet2 staff were great and got the required wheelchair assistance needed

There were many positives about the experience such as the timeliness of the flights. However we witnessed very unprofessional conversations between cabin crew concerning disabled travellers ( we had a disabled child with us who required special assistance) and negative behaviours. Seth has a special needs pushchair but it is always taken away and put in the hold meaning we have the get him from the plane and wait for the luggage to come out. Whilst he can walk, he is not able to understand waiting etc and trys to run way. If he was in a wheelchair that would not be taken away ? so why is his pushchair. On a less serious note, there was very limited food and snack option

Great check in, used the Twilight Bag Drop service. Flights on time.

It was a good flight. Good service and efficient.

Flights were comfortable.
Kept up to date with departure and arrival info

Very pleasant flight and the crew were brilliant!

Excellent as always

Delays going out and coming back. Never the cheapest flight either.

The JET2 attendant wanted band me because the UK VISA was showing irregular on your system, however it was regular, I tried to explain it was ok and showed proof but still the staff argued with me saying I was irregular, almost I lost my flight because the employee was not well trained. The stress and bad experience I passed I dont desire to anyone. The staff was rude and not empathetic

The flight was great. Check in service fantastic. The staff at BHX were awesome. Will try to always book with Jet2

The friendliness of the staff, they are so willing and helpful. They always have a smile, nothing is too much trouble. Very approachable. The pilot kept us informed where we were and expected arrival time. Jet2 are heads and shoulders above everyone else !

I paid £850 for my flights, couple of months later they were £300 cheaper!

All the staff were friendly and helpful. My wife needed Passenger Assist and it worked perfectly.