Jetline Cruise 

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Rated 2 out of 5 stars

Just returned from trip to New Zealand including cruise, hotels and flights all booked through Jetline. All went well until we arrived at our hotel in Sydney on 3rd March to be told the prepaid bookin... See more

Rated 5 out of 5 stars

Our agent was Jerry who was extremely helpful and thorough. Jerry came back to me when he said he would verified name and dates of birth by email to avoid any mistakes. We have booked with Jetlin... See more

Rated 5 out of 5 stars

I can’t fault the booking process with Jetline. You get one person who handles the whole process and Emma was fast, efficient and polite. I’ve received all the details by email quickly and accurately... See more

Rated 5 out of 5 stars

Jerry very helpful in getting the right cruise and flights from the airport of our choice. We were not the easiest of customers to deal with due to our particular requests but he was brilliant with u... See more

Company details

  1. Cruise Agency

Written by the company

Cruise deals are what we do. We don't sell cheap cruises, we just sell cruise holidays cheaply. You can't get cruise deals at better prices guaranteed.


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Rated 1 out of 5 stars

Booked our holidays for Alaska Rocky…

Booked our holidays for Alaska Rocky Mountains and Niagara Falls.
Send us all the paperwork.
Clearly it was written that we need Canada visa, but didn’t say we need ESTA for Alaska cruise
As my geography is not that good.
We were taking cruise from Vancouver and coming back to Vancouver. So America was not on my itinerary.
I did not take American visa.
I was penalised.
I had to pay 700 US dollar.
WE WERE SIX OF US. ALL PAID.
. Few other issues. But once you have paid the money
THEY DON’T CARE.

,

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We booked a Rocky Mountain and Alaska cruise through Jetline. The agent who took our booking, Keith provided excellent service and was available whenever we called. We spoke to other agents on occasion for specific queries and the service was just as good. They helped us with hints, tips and additional services to get the most out of our holiday. Would highly recommend

June 6, 2024
Unprompted review
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!


Rated 5 out of 5 stars

our consultant Jerry was very helpful…

our consultant Jerry was very helpful very knowledgeable.
he put us at ease. we were full of questions which he answered.
and what he didn't know he enquired and got straight back to us. we are very pleased.

June 21, 2024
Unprompted review
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for mentioning Jerry. We look forward to serving you again soon!

Rated 5 out of 5 stars

I recently booked a cruise with Jetline…

I recently booked a cruise with Jetline and the process was seamless. I was offered many options and extras to consider pre booking and after the booking was confirmed, which included additional days after disembarkation and direct flights home to the UK. I will consider Jetline for future holidays and would recommend Jetline to my friends and family.

June 20, 2024
Unprompted review
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Inram listened to our brief and found…

Inram listened to our brief and found us a package which met our requirements in a thorough and efficient manner.He lived up to our previous excellent dealings with Jetline Cruises.

June 11, 2024
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Reply from Jetline Cruise

We so value your custom and thank you so much for your feedback. We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Jerry was again very helpful in…

Jerry was again very helpful in tweaking our holiday to our requirements.

June 4, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for mentioning Jerry. We look forward to serving you again soon!

Rated 5 out of 5 stars

Tom was very efficient

Tom was very efficient, knowledgeable, helpful and friendly. We’d booked our cruise the same day. Tom was not pushy and offered use various upgrades which we added.

June 7, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience and that Tom was able to help! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Rated 5 out of 5 stars

This was our first time in America

This was our first time in America. The Jetline officer who booked the holiday for us was quite friendly and knowledgeable about the whole process. She offered her support all the way even while we were in the US. We visited more than one state. Except for an ugly experience in New York where the tour bus did not turn up, every other thing went smoothly and we enjoyed our time out there.

May 26, 2024
Unprompted review
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us. We hope to serve you again soon!

Rated 5 out of 5 stars

Jetline cruise are a very good company…

Jetline cruise are a very good company to book a cruise holiday through this is the second cruise we have used them for they are on the ball with phoning you back from first contact through to completion of your booking very good price and a big shout out to Kieth the cruise advisor that booked our cruise

June 4, 2024
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Reply from Jetline Cruise

We love hearing from happy customers! Thank you so much for sharing your experience with us. We are delighted that you are satisfied with the service that Keith has provided. It was our pleasure to serve you. We look forward to booking your next adventure! Safe Travels!

Rated 4 out of 5 stars

Majorca all inclusive -Check before you commit

Easy to deal with. Quick and simple check in. Flight on time. Word of warning if booking all inclusive in Majorca, new laws have made it not all inclusive and you are only allowed alcohol during meal times and then its restricted to 3 drinks of beer or wine only. However you can go to the hotel bar and buy as much as you want at inflated prices. There is also a per person daily hotel tax. This was only made known once the booking was confirmed and paid for. Whilst beyond Jet 2's control they could warn you during the booking process.

May 17, 2024
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Reply from Jetline Cruise

Thank you so much for your review. Sadly, daily hotel taxes are standard worldwide and as you can understand beyond our control. We do endeavour to advise our customers as best as we can, but it is difficult to keep up with ever changing policies for so many destinations. We hope you can understand this. Regardless, we hope you have a wonderful time and we thank you for your custom. Safe Travels!

Rated 5 out of 5 stars

NZ / Australia Tour booking

My travel counsellor was Gareth who I have worked with before. He makes a point of politeness and understanding our needs and it always feels like he is genuinely trying to help you gain the best holiday and booking experience.

June 4, 2024
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Reply from Jetline Cruise

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us and for taking the time to mention Gareth and the service that he provided. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

Jerry at Jetline worked extremely hard to secure the holiday we wanted; his professionalism was exemplary. He provided a detailed itinerary in response to our initial enquiries and quickly made the adjustments we requested, tailoring the trip to our specific requirements.
The package Jerry has put together looks great! He was very patient when we had a few personal setbacks and were unable to book until a couple of months later than we originally intended. With a few slight amendments, Jetline was able to stay close to the original price we had been quoted.
As we haven’t taken our holiday yet, it’s not possible to comment on the quality or smoothness of the trip, but so far we are very impressed with Jetline’s efficient service.

May 27, 2024
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Reply from Jetline Cruise

Thank you so much for your lovely review. Jerry was delighted to read it. He takes real pride in his work and your review really motivate him to keep doing such a great job. We hope you have a wonderful time away! Happy Sailing!

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