Jetline Cruise 

Very professional, calm, patient, and helpful

Patrick did his very best for us, and got us the holiday we were interested in. He was patient and courteous.

Great Customer service, call handler was very knowledgable and smooth transaction.

Cabin knowledge of staff helped enormously

Great service from Emma Burr, researched all my needs for my trip to Niagara Falls, New York and sailing back on QM2. Fantastic price too.

Very helpful and got my requirements sorted
Thanks

Tom was excellent with knowledge and advice to get best deal and sorted out good flights !

Easy to book. Pleasant staff. Good customer service 👍

From the outset when we booked we were under the impression that we were to receive on board credit, and a cabana suite. Neither came to fruition. Also we booked hotels with Jetline as advertised in Athens prior to our cruise and afterwards in Barcelona. Both
Hotels were a huge disappointment for the three of us in our party, so much so that we didn’t go back to freshen up for the evening, we stayed out and returned for the shortest possible time. The electrics in the Ambrosia Suites and Apartments should be condemned immediately. The breakfasts well, we couldn’t use the toasters as they sparked when putting bread to toast. The other breakfast items were inferior and quite frankly I wouldn’t eat food from a plastic table cloth. The hairdryer in our room had no plug attached and was hard wired into another socket.
For customers with disabilities, it would be impossible for you to get in and out as this hotel has no measures in place to accommodate people with disabilities.
Jetline you need to up your game.
After our cruise we were booked into a hotel for 2 nights in Barcelona, and were very excited to explore the City, however our excitement soon turned to disappointment yet again, when we checked in only to find that the hotel was a 25 minute bus ride into the Centre or a 20 minute taxi ride.
Thank you Jetline for making our holiday so disappointing.
We will not be booking with you again and if we do not hear from you, we will be sending this to your MD.

Jerry answered all my questions and patiently went through the best package for us. Great service. This will be our second trip with Jetline Cruises so really looking forward to it.

Friendly so willing to help you get the best deal possible.

Benjamin did everything possible to make our reservation go smoothly.
Great service

Good service from Van ad usual.

Helpful staff, with no pressure to book straight away. Overall a good price for the holiday, Nick arranged flights from my local airport for an extra cost but not exorbitant.

Consultants that know what you like understand your request find best deals. Carl was helpful, we are returning customers with Jetline because we always get excellent service!!!!

Lukas was Friendly and polite and answered all questions. Easy to book and paperwork followed as promissed.

I have booked numerous cruises with jetline - Tom is efficient helpful and always gets me the best deal he can
I can highly recommended them

We booked the US Music Capitals Express and Carnival Caribbean cruise and had a fabulous time. Gemma, Emma and Samuel were very helpful and flexible, and adjusted the trip where possible to suit our needs. The structure worked perfectly, despite a small mishap with one of the hotels which we eventually sorted. It is a package with a lot of independence which is exactly what we wanted. We would certainly recommend Jetline and I'm a bit surprised by some of the negative comments. It is very clear what is included in the price and what is not.

I took a chance 12 months ago, when I booked our holiday to the Rockies and Alaska. Reviews for the company were far from good at the time, but having just returned from our trip, I can confirm that everything went smoothly according to the itinerary put together by Leo Trent, who was very helpful at all times.