Jeulia Jewelry Reviews 12,636

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,868 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of choices and filters available, making it easy to find exactly what they are looking for. The products, especially the rings, are frequently highlighted for their excellent quality and beautiful appearance, often receiving compliments. The website is noted for its ease of use and navigation, contributing to a simple and fast ordering process. However, some people were dissatisfied with issues related to order tracking and delivery, with some experiencing delays or not receiving their items. A few other people also felt that the product quality was inferior or that the sizing was incorrect upon arrival, leading to difficulties with resizing.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the beautiful, high-quality, and... See more

User experience

People report positive experiences with user experience, consistently praising the website's ease of use and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent and amazing quality of... See more

Order

Consumers find the ordering process to be ambiguous, with many praising its speed and convenience, leading... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customization process was super simple and inexpensive upgrades. They have a large variety of choices and filters to help you find exactly what you're looking for. I haven't received my ring yet (... See more

Company replied

Rated 5 out of 5 stars

Love that they offer larger non-traditiinal sizes for the majority of their products. Very difficult to find quality pieces at affordable prices for larger sizes. Good selection of products.Easy che... See more

Company replied

Rated 5 out of 5 stars

No app made is easy to pay with 3rd party financing, as you guys have. It was such an easy process. I appreciate it and we'll be a returning customer and I trust a vendor that uses paypal as a form of... See more

Company replied

Rated 5 out of 5 stars

I like that it has options. I tried getting a photo locket at another store but they don't use different photos. And I like that I was able to zoom and make the pictures look nice and clear. Once I ge... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to buy and find the perfect ring

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind feedback! We're delighted to hear that it was easy for you to buy and find the perfect ring. Making your shopping experience simple and satisfying is always our goal. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

There was no hidden costs and the…

There was no hidden costs and the jewelry was easy to find.

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so glad to hear that there were no hidden costs and that you found our jewelry easy to locate. Transparency and a smooth shopping experience are very important to us. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

The item that i bought are so amazing

The item that i bought are so amazing, the shipment is excellent and fast. The packaging are good. That’s why I ordered again. Good job Jeulia jewelry.

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your amazing review and for ordering again! We're thrilled to hear that you love the item, the fast shipment, and the good packaging. Your continued support means the world to us. We truly appreciate your kind words and loyalty. Great job to you too for being such a wonderful customer!

Rated 5 out of 5 stars

Very easy and accurate

Very easy and accurate

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind feedback! We're delighted to hear that your experience was very easy and accurate. Making sure everything is simple and correct for our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

easy service

easy service. good deals

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so happy to hear that you found our service easy and enjoyed our good deals. Making your shopping experience simple and affordable is always our goal. We truly appreciate your support and look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

The jewelry is unique and beautiful

The jewelry is unique and beautiful

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind words! We're thrilled to hear that you find our jewelry unique and beautiful. Creating special and stunning pieces for our customers is what we love to do. Your support truly means the world to us. We look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

Order was made easy and hoping l…

Order was made easy and hoping l receive merchandise as soon as possible.

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind feedback! We're so glad to hear that ordering was easy for you. We truly understand your hope to receive the merchandise as soon as possible, and we are doing our best to deliver it quickly. We appreciate your patience and support. Thank you for choosing us!

Rated 5 out of 5 stars

Easy to

Easy to
Find what I needed , searching was simple and very descriptive great pricing too

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful feedback! We're thrilled to hear that it was easy to find what you needed, the search was simple and descriptive, and you enjoyed our great pricing. Your satisfaction means everything to us. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Order process was fast & convenient

Order process was fast & convenient. Payout checkup is easy.

May 28, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so happy to hear that you found the order process fast and convenient, and that payout checkup is easy for you. Making everything smooth and simple is always our goal. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Ease of use

Ease of use, only criticism is that necklaces do always have the length provided

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your honest feedback! We're glad to hear that you found our website easy to use. We also appreciate your criticism regarding necklace lengths, and we will take it into consideration for improvement. Your satisfaction is important to us, and we truly value your support. Thank you for choosing us!

Rated 1 out of 5 stars

Cheap Jewlery From China,

Cheap Jewlery From China,

Supply cheap jewelry from china, offer cancelation within 120 minutes but button suspiciously does not work and support take so long to respond I'm now been told it's a 30% cancel fee although you can see the request was sent well within the time frame. Do not order the company has no issue been fraudulent

May 21, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We apologize for all the inconvenience you were caused. We'd love to get this issue straightened out for you. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Rated 4 out of 5 stars

Website layout

The sizing for the rings were very clear, and so were the details! It's also an easy website to find what you want.

May 27, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful feedback! We're thrilled to hear that our website layout was clear, especially the ring sizing and details. It's great that you found it easy to find what you want. Your satisfaction means everything to us. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Ordered a ring and trying to return it…

Ordered a ring and trying to return it , has been awful ,
Phone numbers do not work and customer service does not answer emails.
Apparently you have to have Authorization to Return a ring from them ,
Been waiting 3 days now for them to respond.
** Updated on June 3 2026 - I still have not received the return label that the company emailed and said I would be receiving. I was instructed NOT TO MAIL the ring back , to the address on the package but to wait for a return label - Makes No Sense !!!

May 19, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We sincerely apologize that your shopping experience did not meet your expectations. According to our records, you have filed a claim with Seel, and Seel has already processed a full refund for your order. Could you kindly clarify why the claim was filed if you have already received the package? As a full refund has already been issued, we would ask that you please return the ring to us. Please note that we are unable to provide a return label in this situation. Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

I loved the price

I loved the price, with the options to upgrade the stones. The selection is fantastic as well!

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful review! We're thrilled to hear that you loved the price, the options to upgrade the stones, and our fantastic selection. Your satisfaction means everything to us. We truly appreciate your support and kind words. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

good stuff

good stuff, easy ordering

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind feedback! We're so glad to hear that you're happy with our good stuff and that you found the ordering process easy. Making things simple and enjoyable for our customers is always our goal. We truly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

I ordered once before and was very…

I ordered once before and was very happy with my purchase. I am looking forward to receiving this order as well

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your loyalty and kind words! We're delighted to hear that you were very happy with your previous purchase and that you're looking forward to receiving your new order. Your continued trust means the world to us. We truly appreciate your support and can't wait to serve you again!

Rated 5 out of 5 stars

Great items 😍

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your lovely review! We're absolutely thrilled to hear that you love our great items. Your happiness with your purchase means the world to us. We truly appreciate your support and kind words. We look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

Order Process

simple, quick

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so happy to hear that you found our order process simple and quick. Making your shopping experience smooth and efficient is always our goal. We truly appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Rated 5 out of 5 stars

Simple process and very reasonable…

Simple process and very reasonable prices.

May 26, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind feedback! We're delighted to hear that you found our process simple and our prices very reasonable. Making things easy and affordable for our customers is always our priority. We truly appreciate your support and look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Very easy to complete order

May 25, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind feedback! We're thrilled to hear that you found it very easy to complete your order. Making the checkout process simple and hassle-free for our customers is always our goal. We truly appreciate your support and look forward to serving you again soon. Have a wonderful day!

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