The customization process was super simple and inexpensive upgrades. They have a large variety of choices and filters to help you find exactly what you're looking for. I haven't received my ring yet (... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love that they offer larger non-traditiinal sizes for the majority of their products. Very difficult to find quality pieces at affordable prices for larger sizes. Good selection of products.Easy che... See more
Company replied
No app made is easy to pay with 3rd party financing, as you guys have. It was such an easy process. I appreciate it and we'll be a returning customer and I trust a vendor that uses paypal as a form of... See more
Company replied
I like that it has options. I tried getting a photo locket at another store but they don't use different photos. And I like that I was able to zoom and make the pictures look nice and clear. Once I ge... See more
Company replied
Company details
Written by the company
At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.
Contact info
18551 Arenth Ave, 91748, City of Industry, California, United States
- 1-888-219-8158
- service@jeulia.com
- www.jeulia.com
4.6
Excellent
13K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jeulia Jewelry
Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed discounts and gifts, and that you love your experience with us. Your happiness means the world to our team. We truly appreciate your support and can't wait to serve you again soon!
Easy to shop hard to exactly know what…
Easy to shop hard to exactly know what your getting when it comes to placing colored stones but easy order procesa
May 16, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your feedback. We're glad you found the ordering process easy. Regarding colored stones, we encourage customers to check product photos and descriptions carefully. You can also contact our support team for more details before purchasing. Your input helps us improve.
Reply from Jeulia Jewelry
We're so glad to hear that shopping with us saved your time. Providing a fast and hassle-free experience is always our goal. Your support means a lot to us, and we look forward to serving you again soon!
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you're happy with the price. Offering great value at affordable prices is always our goal. We truly appreciate your support and look forward to serving you again soon!
Absolutely love the ring
Absolutely love the ring! Communication is a little slow if you need to contact them but very helpful
May 14, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're absolutely thrilled that you love the ring. We also appreciate your honest note about communication and will work hard to improve our response speed. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Many types of jewelery
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you appreciate the many types of jewelry we offer. Offering a wide variety of styles and designs for different tastes is always our goal. Your support means a lot to us. We look forward to serving you again soon!
Reply from Jeulia Jewelry
Thank you for your great feedback! We're so glad to hear that you found the experience quick, easy, and with good prices and discounts. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
It's always a pleasure doing business…
It's always a pleasure doing business with Jeulia.
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your kind words! We're truly honored to hear that it's always a pleasure doing business with Jeulia. Your continued trust and support mean the world to our team. We look forward to serving you again soon!
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so happy to hear that you love the necklace and appreciate its quality and style. Your satisfaction means a lot to us, and we truly value your support. We look forward to serving you again soon!
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you found the customisation process quick and easy. Making personalization simple and hassle-free for our customers is always our goal. We truly appreciate your support and look forward to serving you again soon!
Had a awful time with this company
Had a awful time with this company, the rings you get are cheap amd nasty . Do not waste your money and when you want to return they dont even answer you . 12 emails now . Ai just dont get a real person. No phone number . Stay well away company is fraud . Gone through my bank as the quality is terrible. Not satisfactory. You can take it up with them when they get money back
May 9, 2026
Unprompted review
Reply from Jeulia Jewelry
We are sorry to hear that you had an unpleasant shopping experience. We have responded to your emails. You initially requested a return, then later requested an exchange. We asked for the product and size details for the exchange, but did not receive a response from you after that. We have also sent you the return address and instructions via email. Please check your inbox. Please note that since the product you purchased is a customized item, a 35% customization fee will be deducted according to our return policy. Please follow the instructions to return the product. Once we receive and inspect the return, we will process the refund for you. If you have any further questions, please feel free to continue the conversation with our customer service team. We will do our best to help resolve any issues you may have.
Thank you great service
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
We're so glad to hear that you received great service. Your satisfaction and support mean the world to our team. We look forward to serving you again soon!
I like unique design of such a…
I like unique design of such a beautiful jewelry items.
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so happy to hear that you appreciate the unique designs of our beautiful jewelry items. Offering distinctive and stylish pieces is something we truly care about. Your support means a lot to us. We look forward to serving you again soon!
Works very well
Works very well. Discounts coupons are clearly shown. Easy to process.
Thank you!!
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that everything worked well for you, and that our discount coupons were clearly shown and easy to use. Your satisfaction means a lot to us, and we truly appreciate your support. Thank you!
Reply from Jeulia Jewelry
Thank you for your kind feedback! We're so glad to hear that you found the process easy and intuitive. We hope your ring arrives soon and that you absolutely love it. Please feel free to share your thoughts once it's with you. Thank you for choosing us!
Really good quality jewellery and a…
Really good quality jewellery and a really helpful website ! Will definitely be shopping here again.
May 15, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your wonderful review! We're thrilled to hear that you love the quality of our jewelry and found our website helpful. Knowing that you'll shop here again means the world to us. We truly appreciate your support and look forward to serving you soon!
Reply from Jeulia Jewelry
Thank you for your awesome feedback! We're so happy to hear that the process was super easy and that you love our products. Your excitement truly makes our day. We truly appreciate your support and can't wait to serve you again soon!
easy to navigate and user friendly with…
easy to navigate and user friendly with good quality products
May 14, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that you find our website easy to navigate, user-friendly, and filled with good quality products. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Easy to navigate and smooth checkout…
Easy to navigate and smooth checkout experience with multiple “fast pay” autocomplete checkout options.
May 14, 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your detailed feedback! We're thrilled to hear that you found our website easy to navigate and that the checkout experience was smooth with multiple fast pay options. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Reply from Jeulia Jewelry
Thank you for your kind feedback! We're so glad to hear that you enjoy our catalog. Offering a nice selection of jewelry for different tastes is always our goal. Your support means a lot to us, and we look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.