Jewels Airport Transfers Reviews 

189
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Got taxi’s from Kent to Gatwick. Lovely guy named Mr Khan to the airport. Kind and friendly. Helped us with our bags, excellent driver and the same can be said for the lovely Umar. Great communicat... See more

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Rated 5 out of 5 stars

After a long flight, we booked Jewels airport transport to take us home from Heathrow. The driver was there before we had our bags, notifying is that he was already in place waiting. The driver was co... See more

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Rated 5 out of 5 stars

Our driver was very professional and arrived a few minutes early for our drive from a hotel near Heathrow to Southampton. The vehicle was very clean and comfortable for the two of us. Much more pleas... See more

Company replied

Rated 5 out of 5 stars

Our driver was courteous, easy to locate after responsible communication with us as promised. He did not know about our special instructions which we asked Jewel to notate which was to give us 2 ho... See more

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Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service

Written by the company

Jewels Airport Transfers UK specializes in Airport Taxi Transfers services to and from all UK Airports & Cruise Ports for Individuals & Groups. Book Online & Get Instant Quotation for all types of airport taxi transfers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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No recent history of asking for reviews

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4.6

All reviews

(189)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Exactly what you want with a transfer.

My plane was late landing at Gatwick in the early hours and the baggage reclaim took an age to get going but our driver was patient and polite and soon had us back on the South Coast. He even asked if we’d like to stop for refreshments etc on route since we’d had a long time travelling. Excellent service. Booking the taxi was easy with the online form and confirmation was sent extremely quickly and hassle free. Thanks

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and safe - cannot recommend them enough

We used Jewels Airport Transfers for a one way trip from Heathrow to Cambridge. We don't usually use a car service but our flights were moved to much later than we planned which would leave us missing our last train out of London. We were nervous about the cost but actually Jewels gave us a very reasonable quote and certainly the most competitive we could find. They had great service over the phone too. We paid in advance via a secure payment link and had prompt emails with all the information on about the booking.

Our pick up from the airport was very smooth with excellent communication from the driver as soon as we landed. We were met at the car park by a very friendly driver and a very clean car. Everything went very smoothly on this side of things. However, about half way through the journey, the tyre was punctured. The driver pulled over and tried to fix this to no avail, so we ended up having to drive a few minutes more as the tyre leaked air, and then swap cars in order to finish the journey. We were very lucky to be completely by coincidence near enough to the driver's house to be able to do this, and then were able to finish our journey safely and efficiently. I have to say, throughout this whole situation, I was beyond impressed by the driver's safety and professionalism. Trying to make it home at end of a holiday, in the middle of the night (on a bank holiday weekend too) this could have been a very stressful situation, but the driver handled it incredibly well, using initiative, and reacting quickly and carefully at all times. I felt he went above and beyond in order to get us home safely and honestly cannot thank Jewels enough for this. Will absolutely use them again in the future, could not recommend enough.

April 8, 2023
Unprompted review
Rated 1 out of 5 stars

Unreliable and dangerous

Driver picked me up half an hour late. My pick up point was in Liverpool at 3.45am on a Saturday night. As a female I felt extremely unsafe standing around waiting with all my luggage. Two drunk guys approached me and tried to steal my laptop. When the driver finally arrived I was very upset and told him what had happened. I asked him where he'd been and why he was late. Instead of apologising or offering an explanation or asking if I was OK he made a sarcastic comment and then ignored me for the rest of the journey.
While trying to get out of the city he drove the wrong way into 4 lanes of oncoming traffic which was terrifying.
Hands down the worst airport transfer experience I've ever had.

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

I have used Jewels for a few years now. They have had very dependable drivers - in both getting me to the airport and home again. I live quite a distance to Heathrow and it is great having a reliable company to provide safe and efficient transport. Worth every penny for the piece of mind!

July 29, 2021
Unprompted review

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