Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... See more
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Review summary
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Reviews shaping this summary
Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
Company replied
Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.
Company replied
Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!
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Company details
Written by the company
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Contact info
The Old Mill, High Church Street, NG7 7JA, Nottingham, United Kingdom
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
4.1
Great
532 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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Really helpful
Really helpful, kept me updated on a longer than usual wait for an LG 4K screen. Was given regular updates, and it arrived before the anticipated date. Secure UPS delivery deffo very good.
June 25, 2021
Excellent communication & service
Excellent communication & service. I’d recommend this company.
June 25, 2021
Terrible company and lack of…
Terrible company and lack of communication, my friend applied for this company was told he had a job by multiple people from this firm and was told he had to wait on funding before he could start... made to wait 2 months with no communication not even a LOE to then be told today he is no longer needed
June 2, 2021
Unprompted review
Jigsaw 24
Jigsaw 24’s communication was excellent.
They kept me informed about what was happening with my order and when it was due to be delivered.
The parcel arrived on time and was well packaged.
June 1, 2021
Very happy
Good pricing on the camera we ordered and was sent as soon as it was available. UPS were a bit of a nightmare with trying to rearrange delivery but that isn't Jigsaw24's fault. Would happily purchase from again if the price is right.
June 1, 2021
Competitive price item came earlier…
Competitive price item came earlier then expected, 5/5
June 1, 2021
Superb service!
June 1, 2021
Great products and support as always
May 27, 2021
very helpful customer service
May 21, 2021
Inflexible when a product was faulty
Good customer service and helpful staff when purchasing hard drives. However one developed a fault after 6 weeks, (after the 30 day grace period) and Jigsaw would not have it returned, insisting I had to take it up with the drive manufacturer. This seems like a poor response - I was happy to buy a replacement drive from them but having spent days trying to get this drive fixed, and having nearly lost an awful lot of work due to the faulty drive, you would think they would take a hit on the return to keep future custom. They have an agreement that after 30 days it is up to the manufacturer to fix the issue, but I don't want a like-for-like replacement as I have lost faith in the brand, and now Jigsaw24 too.
May 21, 2021
Unprompted review
Service and support excellent as always.
May 18, 2021
Clear and easy ordering process…
Clear and easy ordering process including what’s in stock and delivery window. Arrived bang on time
May 17, 2021
Good service and competitive pricing.
April 28, 2021
Great service
Great service. Arrived within 1-2 days. Quicker than they recommended. Highly rated and would order again. Thank you.
April 22, 2021
Great service from a great company
April 21, 2021
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