Jigsaw24 Reviews 529

Absolutely awful service and support. I made a mistake purchasing a higher model than needed, I literally took the product out of the box, plugged in and realised after 2 minutes.

I was told I would be charged 10% restocking fee, which could be more depending on what they deemed 'acceptable' condition. This of course, was not noted in their terms and conditions (which I took a screenshot of so they could not change them).

The worst part was that I noted that I needed a lesser model, so would have exchanged and purchased from them again, had they handled this better.

They were the rudest people I have ever dealt with and as such, I have forwarded this to our legal department internally and informed trading standards (according to one of their senior leadership members, my rights as a consumer are not applicable here because I purchased through a business - so they are as 'stupid' as they are rude and ignorant).

I'll never purchase another Blackmagic product again because of this reseller, so perhaps I should tell them too!

They have sold me an LG 4k Ultrafine Monitor despite them not having it in stock and are playing games with the refund.

I would be very very cautious ordering from this company.

Helpful online chat prompted me purchase. Speedy delivery and delighted with product.

…swift delivery. Perfect.

It was easy to find and order the item from the website. Delivery was fast and the item was very well packaged. So far, it works as expected. Would buy from this compnay again.

Have used Jigsaw24 now for many years. Good advice when you need it. Fast service, fast delivery. Valued provider.

I never have a problem with Jigsaw

Jigsaw not having my devise in stock but wanting to give me their usual excellent service organised it being delivered from one of their stockists... and this is where it went pear shaped... the delivery driver/s basically lied. Liaising with Jigsaw they got it sorted out....

Excellent communication & service, Product arrived as described within 24 hrs. I would totally recommend this company.

All round a smooth and professional experience. Extremely prompt delivery (under 24 hours). Thank you!

As always extremely courteous, prompt and efficient, the new device arrived next day. Thank you.

Excellent dispatch/delivery speed. Ordered on one day, received the next. Thank you!

Product arrived as described. No issues.

Product Lacie external drive well described as damaged packaging, some markings but functions ok - arrived promptly. good service.

I needed to get cameras for our live streaming set up and had other ideas in mind. Jig saw 24 arranged a meeting for me with their camera specialist Anthony. I must say the level of service was exceptional, despite covid, i managed to get most of my order in time and must say, i was very impressed with the equipment I ended up purchasing. Charlie, the accounts manager was very professional throughout. Thank you Jigsaw 24. I highly recommend them for all your IT related needs, they will not disappoint.

Really helpful, kept me updated on a longer than usual wait for an LG 4K screen. Was given regular updates, and it arrived before the anticipated date. Secure UPS delivery deffo very good.

Excellent communication & service. I’d recommend this company.

Great service, prompt, efficient. Would not hesitate to use again.