Jimm's PC-Store Oy Reviews 

2,455
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

After ownership change warranty issues have been awful, broken items straight out of package (suspect b-stock/returned products sold as new) twisted pins on processors motherboard with severe physica... See more

Company replied

Rated 5 out of 5 stars

5 stars no doubt, customer support has been a world class stand out. Available all the time, providing help no matter what the question, and being friendly. Package left the warehouse on a Monday an... See more

Company replied

Rated 5 out of 5 stars

I've ordered an M.2 SSD drive recently here and the price was noticiably lower than in big retail stores. The item was not in stock initially, but the overall wait time ended up to be ~8 working days... See more

Company replied

Rated 5 out of 5 stars

I ordered over 9000 drones. A large order was handled professionally. Fast shipping! Fixed price! No questions asked! Cannot recommend enough. An ideal source for any murderous dictatorship. AAA+

Company details

  1. Internet Shop
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Store

Written by the company

Jimm's PC-Store Oy on asiantunteva tietotekniikan, komponenttien ja viihde-elektroniikan verkkokauppa. Verkkokaupan lisäksi löydät myymälämme Turusta. Asiakaspalvelu auki 7-23 joka päivä !

Sinä hyödyt siitä, mitä Jimm's tietää

Written by the company

Lupaamme asiakkaillemme
Olitpa etsimässä uutta konetta tai päivittämässä vanhaa, voit aina kääntyä asiantuntijoidemme puoleen. Myönnämme 3 vuoden takuun Jimm'sin suunnittelemille Gamer ja GTG koneille ja 2 vuoden takuun asiakkaan suunnittelemien Custom koneiden kasaukseen. Lisäksi osilla on valmistajakohtainen takuu, joka jatkuu kasaustakuun jälkeenkin. Jokainen tietokoneemme on kasattu asiantuntijatiimimme toimesta joko valmiiksi GTG/ Gamers-koneeksi, asiakkaan kanssa yhdessä suunnitellen tai asiakkaan oman suunnitelman perusteella. Tiimimme koostuvat teknisistä- ja järjestelmä asiantuntijoista sekä harrastajista, jotka suunnittelevat, rakentavat ja testaavat jokaisen tietokoneen. Asioidessa kanssamme, voit olla varma, että jokainen komponentti on valittu varmistamaan luotettava ja maksimaalinen suorituskyky.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,455)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Never got the package and had to pay for it

I never got my package and this shop promised to handle it for 6 months until telling me to pay for it. Very pathetic customer support and they made sure I will never order from them again.

August 12, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Hello, this case was indeed under quite a long investigation on our and the delivery partners end. Also it was not quite 6 months but 4, long time nevertheless, sorry for that. The investigation however has concluded and we have replied to you via email with our suggestion on the matter.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, well packed, everything as stated. Definitely recommend.

July 7, 2024
Unprompted review
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Reply from Jimm's PC-Store Oy

Thanks for your feedback!

Rated 5 out of 5 stars

Very bad for shipping

Very bad for shipping. Ordered ship to close store and they ship far away!

Updated: one star to five stars. I know the reason, the box was too big to fix in the locker. Other than that very fast shipping and very good experience.

July 5, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Hello and thank you for your review.

Sorry for the inconvenience caused for the pickup point being different than what you chose.

Please note that if customer chooses a certain pickup point during purchase we will always ship order to that pickup point of your choosing. This should also be printed to the shipping label.

However sometimes if the chosen pickup point for example Posti Smartpost kiosk or Matkahuolto kiosk is full, the accountable courier will change the pickup location to next available.

Rated 5 out of 5 stars

The best customer service I've ever had

Pricing is mostly good and fast free shipping is great.
Been buying stuff from them for 8 years now and haven't had a single bad experience, all 3 warranty returns and 1 customer return have worked pretty much as well as they could have.
Products get shipped really fast, usually within the next morning, if I had to put in one complaint, it would be that the shipping times during busy times like before christmas have been pretty slow a few times, that is somewhat understandable though.
Simply the best customer service I have received, with fast response times and 24/7 chat support, they have even gone beyond what I could have expected a few times.
They even send a bit of candy with the orders.

Zero complaints so far.

June 4, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Thank you for your feedback!

Rated 5 out of 5 stars

huge order

spent two million here. they dont ask stupid questions about about my intentions like all the other places.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Has been a great company in the past

Has been a great company in the past, but unfortunately one should not support a company who haven’t appropriately been doing their due diligence for their sales background checks in regards of drones or other similar equipment. See more from Finnish Yle news.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I ordered an item that was out of stock, but still, the delay was reasonable and the estimated delivery date on point. Not all companies can say the same. Definitely will use again in the future.

February 8, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Hello! Thank you for your review!

Rated 5 out of 5 stars

Safe shopping, free postage, good products

Free postage so no price surprise no matter how big or small your purchase. Customer service email has fast response and answers all questions. Good selection of brands.

January 22, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Thank you for your feedback!

Rated 3 out of 5 stars

pc build took 4 weeks to make/ship but…

pc build took 4 weeks to make/ship but still great :)

January 18, 2024
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Thank you for the feedback and nice to hear that you liked your new PC. If the order has been waiting for a product to arrive at the warehouse, the delivery time can sometimes be a little longer than usual.

Rated 5 out of 5 stars

Ordered and paid for 2x RAM sticks on…

Got the ram 👍

December 4, 2023
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Hello!

Thank you for your feedback! The order in question appears to have been shipped in accordance to the given 1-6 business days estimate.

If you have any further questions regarding your order or shipping times, we recommend contacting our customer service!

Rated 5 out of 5 stars

Great place to purchase computers and accessories.

I am really impressed with the team's amazing, supportive, and timely approach to customer queries. I ordered a RAM, and I got it so fast. I received proper and enthusiastic guidance on my purchase from a colleague via telephone call. Then I found a defect in RAM and reported it to Jimm's via telephone call. That call is also being answered by a colleague enthusiastically. Then I proceeded to an RMA application, and the return application was finalised in a very speedy manner. As well, I received the replacement quickly, and it is working properly. The team did not ask me any annoying questions regarding the defect or never tried to lay the responsibility on me. They have sent me a bag of gummy bears too. Thank you, Team @Jimm's.
I recommend Jimm's 101% (5+).

Best regards from Nipuna Abeyrathne

November 13, 2023
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Thank you for the feedback!

Rated 5 out of 5 stars

Free shipping.

Free shipping in Finland.. makes it great to order small stuff, great that they also seem to have fixed delivering delays they had a few years ago.. good customer support, shop UI interface.. and so on.. Rarely you wan't to search for a company because you want to give it a good review, lol.

September 25, 2023
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Kiitos palautteesta!

Rated 5 out of 5 stars

Just received a keychron keyboard…

Just received a keychron keyboard yesterday, the communication was great. I had some trouble at first but they handle it pretty quickly. Truly proved their professionalism. Would definitely buy more from them.

September 14, 2023
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Great! Thanks for your feedback!

Rated 5 out of 5 stars

Internet shopping has it should be

You see something in stock. You order it and it’s dispatched quickly. Good communication on order progress. Product arrives well packaged the next day. Perfect experience. I first used Jim’s in 2009 and it’s easy to see why this company is still around today.

August 28, 2023
Unprompted review
Jimm's PC-Store Oy logo

Reply from Jimm's PC-Store Oy

Thanks for your feedback!

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