JJ Premium Cars Ltd Reviews 

1,271
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely Awful !! This company has ignored all of my emails, calls, text messages. I bought a car from them on finance a few years ago. Only now to find out I was conned. Today should be my last... See more

Rated 5 out of 5 stars

Phoned yesterday and spoke to Lucy to enquire about a Jaguar XE. It’s a 400 mile round trip so wanted a form of agreement in principal in place before making the long drive. PX price was agreed over... See more

Rated 5 out of 5 stars

I had an incredible experience with Corry at JJ Premium Cars! From start to finish, he went above and beyond to make the entire process smooth and stress-free. Corry was patient, knowledgeab... See more

Rated 5 out of 5 stars

Thank you, I bought a Range Rover, after searching the normal web sites, I found JJ premium Cars. The car had under the expected mileage, with service history at a reasonable price, what more could I... See more

Company replied

Company details

  1. Used Car Dealer

About JJ Premium Cars Ltd

Written by the company

JJ Premium Cars Vehicle Promise

Be assured that we are dedicated to the highest standards of preparation. Each vehicle undergoes a meticulous 114-point inspection at an RAC Approved Garage, accompanied by a minimum 6 month MOT and service as necessary. Any vehicle with less than 6 months is put through a new test to give it 12 months MOT. Furthermore, every vehicle is protected by a comprehensive 6 month nationwide warranty.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,271)

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Rated 5 out of 5 stars

Premium Cars - Premium Service

Max and the whole team did everything they could to help me purchase the best car for me. Nothing was too much trouble, they kept in touch and made this sale the easiest I have ever experienced. They are fabulous to do business with and I highly recommend them.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly and efficient. Brad was very helpfull, from my initial phone call to the completion of my new car purchase. Would definitely buy from these guys again..

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service for a first time buyer.

I enquired about a car online and received a call back the same day, quickly booking me in for a test drive. The test drive went well. Oliver, the sales representative was very knowledgeable about the car and clearly discussed the different purchase options with me. Everyone was very transparent throughout the process and cosmetic touch ups to the car were provided as standard. Once the decision was made the purchase and pickup process was handled seamlessly.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Car purchase

So we bought a car we saw online. No pressure, purchase is straight forward. Only time tells with cars but we have no concerns. Test drove the vehicle, the salesman got another car we were also considering to check over as well. Arranged to collect car all smooth. Would I use this garage again - yes.

Received a card from our Salesman, Troy, nice touch and yes we are enjoying the car.

September 19, 2024
Rated 5 out of 5 stars

Happy customer

Efficient, polite, takes care to explain everything thoroughly, even helped me with my struggles with the apps. Thank you very much Max, wish you all the best.

September 18, 2024
Rated 5 out of 5 stars

A brilliant buying experience.

A brilliant buying experience with Oliver, he was polite & professional. I travelled around 200 miles to collect my Insignia cdti 170, and I have to say it was absolutely immaculate inside & out as advertised. It is an absolute joy to drive with no issues after 3 weeks of ownership. Very happy customer

August 24, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Dave,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Dealing with Max was an amazing…

Dealing with Max was an amazing experience, he kept me
Informed and up to date with the process of buying my new car as well as trading in my old one at a great price. Very professional service and would recommend Max’s services any day. I will be using JJ Premium Cars again for my next purchase

September 14, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Brian,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Great company to buy from

Fantastic customer service.
Knowledgeable and honest.
Swift process. Would definitely recommend.

September 10, 2024
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Joanne,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Great service and good value for money

Served by Bradley, excellent service. Nothing was to much from him. Great value car purchased from JJ Premium Cars Ltd :0)

September 7, 2024
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Aidan,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

5* service

Found a car that I was interested in on auto trader, received a call from Oliver at JJ premium cars, he was extremely helpful through the whole process, highly recommend.

September 6, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Natasha,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

No appointment but a professional reception.

I turned up without an appointment having been interested in a car on their web site. It followed that the car I was interested in was not in show room condition, which the salesman apologised for. I decided it was the car for me and collection was arranged 4 days later when the valeting was superb. Job done!!

August 23, 2024
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Mick,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Great customer service

August 31, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Duncan,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Good salesman

August 25, 2024
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Walter,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 1 out of 5 stars

Look elsewhere, this firm will let you down!

Their "aftersales team" doesn't exist, communication is non existent. It's been 3 weeks now since they've had the car back to fix issues and I've heard from them once in that time. I have to phone through to sales to talk to anyone, but then all I'm told is "oh I'm sorry to hear that there's nothing I can really do about it". Like they can't be arsed to sort anything as its only one customer out of hundreds.

August 21, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear customer,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience at our dealership did not meet your expectations. At JJ Premium Cars, we strive to provide exceptional service, and it’s clear we fell short during your visit.

We would love the opportunity to make things right and address any concerns you may have. Please feel free to reach out to us directly at customercare@jjpremiumcars.co.uk. We value your business and hope to restore your confidence in our dealership.

Thank you again for your feedback, and we look forward to the opportunity to serve you better.

Sincerely,
Luke
Aftersales

Rated 5 out of 5 stars

It was a pleasant experience

It was a pleasant experience. Troy was really good at explaining everything and made the transaction easy. Would recommend them.

July 27, 2024
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear customer,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Buying Ford Focus

Oliver at JJ Premium Cars was very pleasant, helpful and knowledgeable during the sales and purchase process. I would recommend JJ Premium Cars to family and friends.

August 18, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Andy,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

Rated 5 out of 5 stars

Dealt with Max and also the Sales…

Dealt with Max and also the Sales Manager Matt. Both very good and not pushy either.

August 17, 2024
Unprompted review
JJ Premium Cars Ltd logo

Reply from JJ Premium Cars Ltd

Dear Colin,

Many thanks for your positive review, and we hope you enjoy your new car!

Best wishes,

Luke
Aftersales

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