Jkmartwork Reviews 3

Order received in 6 days. Excellent products. No issues

Dreadful customer service.
Ordered a painting which was told up to 7 days delivery.
Knowing my boyfriends birthday is in 10 days it should have been long enough. But NO.
9 days and still no delivery.

Im now not going to receive my art work I paid for and won’t be able to collect as away on holiday for two weeks.

When complaining to the sender, I get left on read with no apology what so ever other than a thumbs up emoji back. Not very professional.
Seller doesn’t seem to care in the slightest as he’s had his money and now I’m left without my purchase.

YOU DONT TELL A CUSTOMER UP TO 7 DAYS DELIVERY TO THEN POST IT AFTER 6 DAYS OF PLACING ORDER.

9 DAYS AND STILL NO PARCEL.

IF YOURE THINKING OF ORDERING DONT BOTHER, JUST GET THE AMAZON COPY.
YOU MIGHT RECEIVE IT ONTIME THEN AND BETTER CUSTOMER SERVICE.

I experienced one of the worst level of customer service ever with this company. I ordered a mug in Late November as a Christmas present and paid via paypal. After not receiving it for 2 weeks i contacted the seller as i realised that the delivery address on the receipt had HOLLAND appended on the end (after xx A Road, A UK town, a UK postcode). After i shared this with the seller, there proceeded to be a brief interchange of emails which can only be described as a set of dismissive statements such as "well it looks like its gone to Holland" or "your paypal address must be wrong". Despite proving it wasnt, and explaining the evidence, i subsequently heard nothing despite a constant set of emails giving him the chance to put it right.