Jkoutdoors Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently point out that transactions are smooth, featuring fast delivery and great communication. Customers mention that online orders arrive extremely quickly and that all purchased items consistently exceed expectations in terms of overall quality. Consumers find the entire shopping process exceptionally smooth, noting that support representatives are always polite, responsive, and extremely helpful. However, some people mentioned experiencing occasional delivery delays or receiving items that were slightly damaged upon arrival. Despite these occasional setbacks, shoppers noted that customer service staff efficiently resolved problems by offering prompt replacements or full refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are great and accurately match... See more

Order

Clients share positive opinions on order experiences, highlighting that items are typically in stock and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting swift email responses and very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt... See more

Service

Consumers find service to be positive, highlighting great overall experiences and prompt communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... See more

Rated 5 out of 5 stars

10/10 Best Service Experience I purchased a set of ngt bite alarms for jk outdoors and they arived very quick. Unfortunatly the reciver devoloped a fault and still under waranty, i emailed jk outd... See more

Rated 5 out of 5 stars

One of the best customer services I’ve had the pleasure of speaking to. Orders get processed relatively fast, I did have some issues with delivery, when I emailed I got a response back from Becky, ve... See more

Rated 5 out of 5 stars

I ordered from JK Outdoors because they had the items I was looking for at a competitive price. Everything I ordered was in stock and despatched quickly. Unfortunately the zip on a fishing bag had bee... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(152)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

the extra mile

This is my first time with this company and their customers support is excellent, I wrote down my address Wrongly. the product had already been sent, so they are going to send me another one on monday. I reckon that going the extra half mile for

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I can’t recall a time that I have received a better service than I got with JK Outdoors.
When I wasn’t sure how the product worked the team went out of their way to research it and report the finding back to me.
I couldn’t recommend high enough.

January 28, 2025
Rated 5 out of 5 stars

Great company

Great company, always cheapest price I can find, if I ever have any issues support has always helped me out.

Great work guys keep it up.

I will continue to use this company as much as I can!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication, quick delivery, lovely products

I had a fantastic experience with JK Outdoors. I placed an order on 20th December and by 22nd December it had arrived, however, there was an issue that the jumper was the incorrect colour and crimp tool missing (this is understandable they are a small business at a busy time of year; errors happen). I emailed them as this was a Christmas present and got a response the next day (23rd) apologising and that they had posted out the correct order. This arrived on Christmas Eve, without the crimp tool however this came a couple of days later.
I have given a 5 star review because despite minor hiccups, which were quickly and smoothly sorted, Jack had great communication and was quick to rectify the error. Turnaround from order to receipt of my goods was exceptionally quick and I cannot thank him and the team enough. I would definitely shop again.

December 20, 2024

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