J.L. Hufford Reviews 

204
•
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

We purchased two replacement coffee measuring spoons for our MoccaMaster coffee maker. The purchase price for two spoons was less than one on another major on-line site (even after factoring in taxes... See more

Rated 1 out of 5 stars

Product was good (I already knew that before I ever visited your site) but as previously stated you guys were dishonest me by sending me a totally unusable 20% off coupon with my first order. Honesty... See more

Rated 1 out of 5 stars

We ordered a Richmond Tea Kettle that did not whistle. We tried everything to get it to work. As per instructions, we repackaged and returned immediately for a refund. The company sent a video of a te... See more

Company replied

Rated 2 out of 5 stars

Took over a week and a half dozen phone calls to never actually complete the transaction. Finally canceled after no indication that we would be able to complete the order a week later. Ended up orde... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Since 1991, J.L. Hufford has proudly served our local community and the online (since 2001) community by offering high quality coffee and kitchen cooking products while representing them with expert advice and support both before and after the sale. We know our customers want to enjoy beverages and meals in their homes with better results and less hassle, so more time can be spent with family and friends. Any marketplace can ship products to your door in 2 days--and so can we--but very few can speak from hands-on experience to help you find the product that's right for you while following up with any questions asked once it's in your home. That's our passion, and we hope it helps us stand out from the big box competition.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

204 reviews

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2.5

All reviews

(204)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I called about an out-of-stock item

I called about an out-of-stock item, and the salesperson went above and beyond my expectations to get me what I wanted shipped directly from the manufacturer. Excellent service overall. Thanks, guys.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

Their coffee is amazing

Their coffee is amazing! Once you try it, it will be hard to get coffee anywhere else! I just paid for regular shipping but they shipped out my order the same day it was placed and it arrived 2 days later!

July 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service and prices!!!

Corey was my sales rep and he was extremely helpful! I am a repeat customer and he was about to help me out with a discount promo code.

I also checked prices online and J.L. Hufford had the best price BY FAR.

Their shipping is prompt and the very products arrived in perfect condition, exactly as described!

July 3, 2017
Unprompted review
Rated 1 out of 5 stars

Product was good (I already knew that …

Product was good (I already knew that before I ever visited your site) but as previously stated you guys were dishonest me by sending me a totally unusable 20% off coupon with my first order. Honesty and forthrightness is utmost when doing business but obviously your company is interested in money only. Disappointed...Bruce H. Byrd

June 28, 2017
Unprompted review
Rated 5 out of 5 stars

Long time Purchases

Have been purchasing from Hufford for several years now. They always have what I want and I usually receive my order in just a couple days via their free shipping. The prices are very competitive and if I have any questions, they are always right there.

June 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great product

Great product (Superautomatika espresso beans). And it arrived much sooner than expected.

June 26, 2017
Unprompted review
Rated 5 out of 5 stars

I am so glad I found JL Hufford

I am so glad I found JL Hufford. They have never been without a product that I need. Their service is quick and without any problems. I plan on shopping with them for a long time. I surely would recommend this company to anyone.

Del Gardner

June 26, 2017
Unprompted review
Rated 5 out of 5 stars

Thought I ordered one thing but made a …

Thought I ordered one thing but made a mistake. At 78 years old the ordering procedure can be a bit confusing. Called J.L.Hufford Returns and a nice man named Jay walked me through the return process. Considered giving up online shopping but will slog on for a bit after this experience.

June 22, 2017
Unprompted review

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