We purchased two replacement coffee measuring spoons for our MoccaMaster coffee maker. The purchase price for two spoons was less than one on another major on-line site (even after factoring in taxes... See more
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Product was good (I already knew that before I ever visited your site) but as previously stated you guys were dishonest me by sending me a totally unusable 20% off coupon with my first order. Honesty... See more
We ordered a Richmond Tea Kettle that did not whistle. We tried everything to get it to work. As per instructions, we repackaged and returned immediately for a refund. The company sent a video of a te... See more
Company replied
Took over a week and a half dozen phone calls to never actually complete the transaction. Finally canceled after no indication that we would be able to complete the order a week later. Ended up orde... See more
Company details
Information provided by various external sources
Since 1991, J.L. Hufford has proudly served our local community and the online (since 2001) community by offering high quality coffee and kitchen cooking products while representing them with expert advice and support both before and after the sale. We know our customers want to enjoy beverages and meals in their homes with better results and less hassle, so more time can be spent with family and friends. Any marketplace can ship products to your door in 2 days--and so can we--but very few can speak from hands-on experience to help you find the product that's right for you while following up with any questions asked once it's in your home. That's our passion, and we hope it helps us stand out from the big box competition.
Contact info
3600 State Rd 38 E, 47905, Lafayette
- 877-554-8336
- support@jlhufford.com
- www.jlhufford.com
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Great service!
Great service!! Always does my order quickly.... Never had a problem ever
I highly recommend this coming
I highly recommend this company! Customer Service was so courteous and helpful with my Vitamix order, I was not even a bit anxious to open the box and start using it. Any help I might need would be easy to reach. I give them 5 stars!
Great price and service
I got a Moccamaster at a good price. And when I wanted to change shipping details they called me and fixed everything very smoothly.
Navigating and ordering from Hufford is …
Navigating and ordering from Hufford is easy. Delivery is prompt. I'd like the opportunity to buy at a little lower price sometimes
I have ordered from JL Hufford many …
I have ordered from JL Hufford many times. My orders have always been exact and received within a few days. I will continue to order from them and would recommend them to anyone.
I recommend Them daily
I recommend Them daily. I serve their chai tea in my salon. My clients love it ! They all buy it themselves now
JLHuffords is a great company
JLHuffords is a great company. I have ordered from them for years. Their products are top quality and their service is outstanding
Fast Friendly Service
Purchasing our All-Clad cookware was effortless. I had a question about my online order and the JLHufford Associate was very helpful and friendly.
Amazing customer service.
JL Hufford must be a wonderful place to work if the friendliness and helpfulness of their staff is any indication. When we bought an espresso machine, we were helped through the purchase process by a wonderful customer service rep. We have had a couple other email contacts with them and received friendly, lightning-fast responses. I have already started recommending them to others and one of my sisters made a big purchase with them. I wish other retailers were as friendly and responsive.
Total Satisfaction
Timely and accurate filling of all orders. Love this online retailer!
Great service and communication.
We were kept informed on the status of a manufacturer backorder on the item that was ordered. Communication was timely and thorough. Product was shipped to us as soon as it reached the JL Hufford location.
Excellent Customer Service!
Kristen Roudebush in Sales Support went over and above to help place my order and to insure we received the correct product promptly! Thank you so much for making ordering from your company a pleasure! We will surely be back.
Super fast delivery, perfect product!
I've only ordered one item (Sette 270 coffee grinder) but it arrived in two days and I was delighted to get it because nobody else had the product in stock at the time. I'd never heard of JL Hufford, but I wouldn't hesitate to order again from them.
Service Superior and Prompt
I have made multiple purchases and the shipping and online service has been superior and prompt. I highly recommend JLHufford!!
JL Hufford; simple the best
We ordered a Capresso TEAM Coffee maker, which arrived in a timely manner. When we unpacked it and prepared it ready for use, we noticed that the top of the carafe was gaping from the stainless steel body, due to some assembly issue. Everything was completely serviceable, apart from the lid being a little tough to close.
We notified JL Hufford and received an immediate reply, stating that they were on the case. This was swiftly followed up with an update and within a week, a replacement had been sourced from the manufacturer and shipped.
Every time we deal with JL Hufford, we experience first class service on first class products; they are simply the best!
Great Company & Outstanding Customer Service
I purchased a new Vitamix and contacted jlhufford several times over the course of the transaction to have questions answered. They were very courteous and helpful. Got the best price I could find on the internet and shipping was very prompt. I would highly recommend this company to anyone and will definitely purchase from them in the future.
Love the chai tea
I love the vanilla and spice chai tea, I have a cup everyday mid morning.
The prices are very reasonalbe on JlHufford for a 3lb bag, it last me about 3-4 months.
Pleased with my purchase.
Jlhufford has an easy to use website, offers top quality items at reasonable prices. The pan I purchased was packaged securely and arrived promptly. I will definitely shop at this online store again.
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